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#11
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scanner not scanning
Thank you for the info. I have spent about 4 hours today mucking with this so
will start again tomorrow and will update. I had an old Epson colour and it was great, I am wondering if I should have just kept it. You answered my question about upgrading to XP. Sounds like I should just stick with this and get it working. "scanner not scanning" wrote: I have printed the pages and will re-read them carefully and try it. What is system restore and how so I set a SR (I assume System restore) point before I start. The rest of the computer is working just fine and don't want to mess it up. "Mart" wrote: The CX3810 is not available in the UK but according to the Epson USA site, :- Operating Systems: Windows USB - Windows 98SE, Me, 2000 or XP and USB 2.0 compatible, so I ASS-U-ME that it is also USB 1.1 compatible. Also, Epson's Troubleshooting Tech support for this model soon brings you back to their contact number when shooting problems with the scanner g However, the second KB article is not as daunting as it first seems. Print the page out and have it to hand for reference. BUT !! if in doubt, be sure that your System Restore is working OK and set a SR point BEFORE you start. That way, if you make an error in your registry, you can easily return to your SR point to correct it. Mart "scanner not scanning" wrote in message ... I have read both articles and the second one on how to replace the stimon.exe sounds somewhat daunting, especially if you make an error. What exactly happens when I click on the scan icon, a message comes up saying Epson Scan cannot be started. It is an Epson Sylus CX3810. I don't know of any other way to get it activated. There aren't any scan buttons on the printer itself, just to copy and they work just fine. "Mart" wrote: .... Epson technical support said the Stimon driver is not up and running. For starters, check-out both of the following KB articles and see if the second fixes the problem. "Description of Still Image Monitor (Stimon.exe)" http://support.microsoft.com/kb/257815/en-us "Error Message When You Start Computer: Stimon Caused an Invalid Page Fault in Kernel32.dll" http://support.microsoft.com/kb/306393/en-us If not, try to give an error message report or other details of what EXACTLY happens when you try to scan, e.g. does this only happen when you use the scanner buttons. Does this also/only happen when you 'Import' your scanner into one of your applications or try it thru' the Control Panel etc,. What about the software application 'bundled' with your scanner. BTW - which model of scanner/printer are you using and is it WinMe and USB 1.1 compatible? Mart "scanner not scanning" wrote in message ... I am using windows Me with an Epson stylus all in one printer. Epson technical support said the Stimon driver is not up and running. We tried to re-install everything but the yellow exclamation mark remains under device manager. Any ideas how to do this or is there an update for this driver. My video cam works but we unplugged it and moved the folder outside the system in case it was interferring. It is connected directly to the USB in the back of the tower. The printer and copy work just fine. so it's not the hardware. |
#12
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scanner not scanning
Hi SnS and Heather.
I've had the following ready-to-send for the past hour and a half and got interrupted by the POT (Plain Old Telephone) before I could send it. So FWIW here it is - belated - anyway :- .... What is system restore and how so I set a SR "Description of the System Restore Utility in Windows Millennium Edition" http://support.microsoft.com/kb/267951/en-us I am a little concerned that you could do with a little 'reading-up' on WinMe. Try the Help pages, the various WinMe readme.txt (and similar) files in the Windows folder and search around the Knowledge Base. BTW - Please also reply to Mike's question (elsewhere) :- What exactly does the Device Manager say? I'm sure that the guys (and gal's) on these WinMe news groups will be able to help you get your scanner/printer working for you. At least we'll try g Just take your time. Mart "scanner not scanning" wrote in message ... I have printed the pages and will re-read them carefully and try it. What is system restore and how so I set a SR (I assume System restore) point before I start. The rest of the computer is working just fine and don't want to mess it up. "Mart" wrote: The CX3810 is not available in the UK but according to the Epson USA site, :- Operating Systems: Windows USB - Windows 98SE, Me, 2000 or XP and USB 2.0 compatible, so I ASS-U-ME that it is also USB 1.1 compatible. Also, Epson's Troubleshooting Tech support for this model soon brings you back to their contact number when shooting problems with the scanner g However, the second KB article is not as daunting as it first seems. the page out and have it to hand for reference. BUT !! if in doubt, be sure that your System Restore is working OK and set a SR point BEFORE you start. That way, if you make an error in your registry, you can easily return to your SR point to correct it. Mart "scanner not scanning" wrote in message ... I have read both articles and the second one on how to replace the stimon.exe sounds somewhat daunting, especially if you make an error. What exactly happens when I click on the scan icon, a message comes up saying Epson Scan cannot be started. It is an Epson Sylus CX3810. I don't know of any other way to get it activated. There aren't any scan buttons on the printer itself, just to copy and they work just fine. "Mart" wrote: .... Epson technical support said the Stimon driver is not up and running. For starters, check-out both of the following KB articles and see if the second fixes the problem. "Description of Still Image Monitor (Stimon.exe)" http://support.microsoft.com/kb/257815/en-us "Error Message When You Start Computer: Stimon Caused an Invalid Page Fault in Kernel32.dll" http://support.microsoft.com/kb/306393/en-us If not, try to give an error message report or other details of what EXACTLY happens when you try to scan, e.g. does this only happen when you use the scanner buttons. Does this also/only happen when you 'Import' your scanner into one of your applications or try it thru' the Control Panel etc,. What about the software application 'bundled' with your scanner. BTW - which model of scanner/printer are you using and is it WinMe and USB 1.1 compatible? Mart "scanner not scanning" wrote in message ... I am using windows Me with an Epson stylus all in one printer. Epson technical support said the Stimon driver is not up and running. We tried to re-install everything but the yellow exclamation mark remains under device manager. Any ideas how to do this or is there an update for this driver. My video cam works but we unplugged it and moved the folder outside the system in case it was interferring. It is connected directly to the USB in the back of the tower. The printer and copy work just fine. so it's not the hardware. |
#13
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scanner not scanning
I too am concerned about doing it with just reading up on it. The device
manager lists the printer but with a yellow exclamation mark. I intend to take my time, not wanting to mess up what is working. Will let you know. "Mart" wrote: Hi SnS and Heather. I've had the following ready-to-send for the past hour and a half and got interrupted by the POT (Plain Old Telephone) before I could send it. So FWIW here it is - belated - anyway :- .... What is system restore and how so I set a SR "Description of the System Restore Utility in Windows Millennium Edition" http://support.microsoft.com/kb/267951/en-us I am a little concerned that you could do with a little 'reading-up' on WinMe. Try the Help pages, the various WinMe readme.txt (and similar) files in the Windows folder and search around the Knowledge Base. BTW - Please also reply to Mike's question (elsewhere) :- What exactly does the Device Manager say? I'm sure that the guys (and gal's) on these WinMe news groups will be able to help you get your scanner/printer working for you. At least we'll try g Just take your time. Mart "scanner not scanning" wrote in message ... I have printed the pages and will re-read them carefully and try it. What is system restore and how so I set a SR (I assume System restore) point before I start. The rest of the computer is working just fine and don't want to mess it up. "Mart" wrote: The CX3810 is not available in the UK but according to the Epson USA site, :- Operating Systems: Windows USB - Windows 98SE, Me, 2000 or XP and USB 2.0 compatible, so I ASS-U-ME that it is also USB 1.1 compatible. Also, Epson's Troubleshooting Tech support for this model soon brings you back to their contact number when shooting problems with the scanner g However, the second KB article is not as daunting as it first seems. the page out and have it to hand for reference. BUT !! if in doubt, be sure that your System Restore is working OK and set a SR point BEFORE you start. That way, if you make an error in your registry, you can easily return to your SR point to correct it. Mart "scanner not scanning" wrote in message ... I have read both articles and the second one on how to replace the stimon.exe sounds somewhat daunting, especially if you make an error. What exactly happens when I click on the scan icon, a message comes up saying Epson Scan cannot be started. It is an Epson Sylus CX3810. I don't know of any other way to get it activated. There aren't any scan buttons on the printer itself, just to copy and they work just fine. "Mart" wrote: .... Epson technical support said the Stimon driver is not up and running. For starters, check-out both of the following KB articles and see if the second fixes the problem. "Description of Still Image Monitor (Stimon.exe)" http://support.microsoft.com/kb/257815/en-us "Error Message When You Start Computer: Stimon Caused an Invalid Page Fault in Kernel32.dll" http://support.microsoft.com/kb/306393/en-us If not, try to give an error message report or other details of what EXACTLY happens when you try to scan, e.g. does this only happen when you use the scanner buttons. Does this also/only happen when you 'Import' your scanner into one of your applications or try it thru' the Control Panel etc,. What about the software application 'bundled' with your scanner. BTW - which model of scanner/printer are you using and is it WinMe and USB 1.1 compatible? Mart "scanner not scanning" wrote in message ... I am using windows Me with an Epson stylus all in one printer. Epson technical support said the Stimon driver is not up and running. We tried to re-install everything but the yellow exclamation mark remains under device manager. Any ideas how to do this or is there an update for this driver. My video cam works but we unplugged it and moved the folder outside the system in case it was interferring. It is connected directly to the USB in the back of the tower. The printer and copy work just fine. so it's not the hardware. |
#14
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scanner not scanning
The device manager lists the printer but with a
yellow exclamation mark. Certainly sounds like a corrupted/damaged/incorrect or badly installed driver from here. Good luck Mart "scanner not scanning" wrote in message ... I too am concerned about doing it with just reading up on it. The device manager lists the printer but with a yellow exclamation mark. I intend to take my time, not wanting to mess up what is working. Will let you know. "Mart" wrote: Hi SnS and Heather. I've had the following ready-to-send for the past hour and a half and got interrupted by the POT (Plain Old Telephone) before I could send it. So FWIW here it is - belated - anyway :- .... What is system restore and how so I set a SR "Description of the System Restore Utility in Windows Millennium Edition" http://support.microsoft.com/kb/267951/en-us I am a little concerned that you could do with a little 'reading-up' on WinMe. Try the Help pages, the various WinMe readme.txt (and similar) files in the Windows folder and search around the Knowledge Base. BTW - Please also reply to Mike's question (elsewhere) :- What exactly does the Device Manager say? I'm sure that the guys (and gal's) on these WinMe news groups will be able to help you get your scanner/printer working for you. At least we'll try g Just take your time. Mart "scanner not scanning" wrote in message ... I have printed the pages and will re-read them carefully and try it. What is system restore and how so I set a SR (I assume System restore) point before I start. The rest of the computer is working just fine and don't want to mess it up. "Mart" wrote: The CX3810 is not available in the UK but according to the Epson USA site, :- Operating Systems: Windows USB - Windows 98SE, Me, 2000 or XP and USB 2.0 compatible, so I ASS-U-ME that it is also USB 1.1 compatible. Also, Epson's Troubleshooting Tech support for this model soon brings you back to their contact number when shooting problems with the scanner g However, the second KB article is not as daunting as it first seems. the page out and have it to hand for reference. BUT !! if in doubt, be sure that your System Restore is working OK and set a SR point BEFORE you start. That way, if you make an error in your registry, you can easily return to your SR point to correct it. Mart "scanner not scanning" wrote in message ... I have read both articles and the second one on how to replace the stimon.exe sounds somewhat daunting, especially if you make an error. What exactly happens when I click on the scan icon, a message comes up saying Epson Scan cannot be started. It is an Epson Sylus CX3810. I don't know of any other way to get it activated. There aren't any scan buttons on the printer itself, just to copy and they work just fine. "Mart" wrote: .... Epson technical support said the Stimon driver is not up and running. For starters, check-out both of the following KB articles and see if the second fixes the problem. "Description of Still Image Monitor (Stimon.exe)" http://support.microsoft.com/kb/257815/en-us "Error Message When You Start Computer: Stimon Caused an Invalid Page Fault in Kernel32.dll" http://support.microsoft.com/kb/306393/en-us If not, try to give an error message report or other details of what EXACTLY happens when you try to scan, e.g. does this only happen when you use the scanner buttons. Does this also/only happen when you 'Import' your scanner into one of your applications or try it thru' the Control Panel etc,. What about the software application 'bundled' with your scanner. BTW - which model of scanner/printer are you using and is it WinMe and USB 1.1 compatible? Mart "scanner not scanning" wrote in message ... I am using windows Me with an Epson stylus all in one printer. Epson technical support said the Stimon driver is not up and running. We tried to re-install everything but the yellow exclamation mark remains under device manager. Any ideas how to do this or is there an update for this driver. My video cam works but we unplugged it and moved the folder outside the system in case it was interferring. It is connected directly to the USB in the back of the tower. The printer and copy work just fine. so it's not the hardware. |
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