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Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)



 
 
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  #1  
Old April 8th 05, 11:24 PM
Home User
external usenet poster
 
Posts: n/a
Default Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)

Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already
installed it
about a dozen times, and it still keeps showing up when I run Windows
Update!

Does anybody know a way to fix this?

I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC



  #2  
Old May 14th 05, 08:36 PM
stevenstein
external usenet poster
 
Posts: n/a
Default

Me too. Every time I go to the update page it wants me to install the same
update. It shows that I have done this in the history 8 times.
Anyone know anything about this?


"Home User" wrote in message
...
Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already
installed it
about a dozen times, and it still keeps showing up when I run Windows
Update!

Does anybody know a way to fix this?

I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC





  #3  
Old May 14th 05, 10:17 PM
MowGreen [MVP]
external usenet poster
 
Posts: n/a
Default

Posted by Home User to microsoft.public.windowsme.software 4/8 :

" I found a fix while reviewing archived threads. (See Below) Here's
what I did, and it worked fine.

---------------------------------

FROM MICROSOFT TECHNICAL SUPPORT:

From the case log, I understand that you always receive

the notification to Install Security Update for Outlook
Express 6 Service Pack 1 (KB837009). We will work together
to resolve this specific issue through the course of the
case. If there has been any misunderstanding, please let
me know.

I suggest we try the steps below to test this problem.

First, please clean the Internet temporary files with the
following steps:

1. Click Start, point to Settings and click Control Panel.

2. Double click Internet Options.

3. Click the General tab, click Clear History in the
History area, and then click OK in the dialog box that
appears.

4. In the Temporary Internet Files area, click Delete
Files and then click OK.

Note: If you select the item "Delete all offline content",
this will delete all the files which are needed to browse
the Internet website when you are offline.

5. In the Temporary Internet Files area, click Delete
Cookies, and then click OK in the dialog box that appears.

Note: Removing these files will remove automatic login
information which is stored within these files that allow
you to login to Internet sites, so be sure that you have
this recorded or written down somewhere else if you are
concerned about this.

Then, please reinstall the update 837009 with the
following steps:

1. Access the link below to download the installation file
for the update 837009:

http://www.microsoft.com/downloads/details.aspx?
FamilyId=925628BD-1B5F-4B21-8DB6-
EDE1C73F97B5&displaylang=en

2. Restart the computer.

3. Keep pressing the F8 key until the Windows Startup menu
appears.

4. Choose Safe Mode, and press Enter.

Note: In Safe Mode, your system display and desktop will
look and perform differently than in Normal Mode. This is
only temporary.

5. In Safe Mode, rename the downloaded file to
KB837009.EXE and copy it to C:\ (the root directory of
drive C).

6. Click Start and click Run.

7. Type the command below and press Enter:

C:\KB837009.EXE /N:V

8. Restart your computer in Normal Mode and see whether
the issue persists. "

MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============


stevenstein wrote:

Me too. Every time I go to the update page it wants me to install the same
update. It shows that I have done this in the history 8 times.
Anyone know anything about this?


"Home User" wrote in message
...

Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already
installed it
about a dozen times, and it still keeps showing up when I run Windows
Update!

Does anybody know a way to fix this?

I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC






  #4  
Old May 15th 05, 10:05 PM
steve stein
external usenet poster
 
Posts: n/a
Default

The file is not there. Now what?


"MowGreen [MVP]" wrote in message
...
Posted by Home User to microsoft.public.windowsme.software 4/8 :

" I found a fix while reviewing archived threads. (See Below) Here's
what I did, and it worked fine.

---------------------------------

FROM MICROSOFT TECHNICAL SUPPORT:

From the case log, I understand that you always receive

the notification to Install Security Update for Outlook
Express 6 Service Pack 1 (KB837009). We will work together
to resolve this specific issue through the course of the
case. If there has been any misunderstanding, please let
me know.

I suggest we try the steps below to test this problem.

First, please clean the Internet temporary files with the
following steps:

1. Click Start, point to Settings and click Control Panel.

2. Double click Internet Options.

3. Click the General tab, click Clear History in the
History area, and then click OK in the dialog box that
appears.

4. In the Temporary Internet Files area, click Delete
Files and then click OK.

Note: If you select the item "Delete all offline content",
this will delete all the files which are needed to browse
the Internet website when you are offline.

5. In the Temporary Internet Files area, click Delete
Cookies, and then click OK in the dialog box that appears.

Note: Removing these files will remove automatic login
information which is stored within these files that allow
you to login to Internet sites, so be sure that you have
this recorded or written down somewhere else if you are
concerned about this.

Then, please reinstall the update 837009 with the
following steps:

1. Access the link below to download the installation file
for the update 837009:

http://www.microsoft.com/downloads/details.aspx?
FamilyId=925628BD-1B5F-4B21-8DB6-
EDE1C73F97B5&displaylang=en

2. Restart the computer.

3. Keep pressing the F8 key until the Windows Startup menu
appears.

4. Choose Safe Mode, and press Enter.

Note: In Safe Mode, your system display and desktop will
look and perform differently than in Normal Mode. This is
only temporary.

5. In Safe Mode, rename the downloaded file to
KB837009.EXE and copy it to C:\ (the root directory of
drive C).

6. Click Start and click Run.

7. Type the command below and press Enter:

C:\KB837009.EXE /N:V

8. Restart your computer in Normal Mode and see whether
the issue persists. "

MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============


stevenstein wrote:

Me too. Every time I go to the update page it wants me to install the

same
update. It shows that I have done this in the history 8 times.
Anyone know anything about this?


"Home User" wrote in message
...

Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already
installed it
about a dozen times, and it still keeps showing up when I run Windows
Update!

Does anybody know a way to fix this?

I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC








  #5  
Old May 15th 05, 11:07 PM
Mike M
external usenet poster
 
Posts: n/a
Default

The URL was broken, try the link below.

http://www.microsoft.com/downloads/d...displaylang=en
--
Mike Maltby MS-MVP



steve stein wrote:

The file is not there. Now what?


  #6  
Old June 24th 05, 04:57 AM
Locutiss
external usenet poster
 
Posts: n/a
Default

I had that same problem last year, but it was finally rectified. However, I
don't recall exactly what to do in order to fix it.



"steve stein" wrote:

The file is not there. Now what?


"MowGreen [MVP]" wrote in message
...
Posted by Home User to microsoft.public.windowsme.software 4/8 :

" I found a fix while reviewing archived threads. (See Below) Here's
what I did, and it worked fine.

---------------------------------

FROM MICROSOFT TECHNICAL SUPPORT:

From the case log, I understand that you always receive

the notification to Install Security Update for Outlook
Express 6 Service Pack 1 (KB837009). We will work together
to resolve this specific issue through the course of the
case. If there has been any misunderstanding, please let
me know.

I suggest we try the steps below to test this problem.

First, please clean the Internet temporary files with the
following steps:

1. Click Start, point to Settings and click Control Panel.

2. Double click Internet Options.

3. Click the General tab, click Clear History in the
History area, and then click OK in the dialog box that
appears.

4. In the Temporary Internet Files area, click Delete
Files and then click OK.

Note: If you select the item "Delete all offline content",
this will delete all the files which are needed to browse
the Internet website when you are offline.

5. In the Temporary Internet Files area, click Delete
Cookies, and then click OK in the dialog box that appears.

Note: Removing these files will remove automatic login
information which is stored within these files that allow
you to login to Internet sites, so be sure that you have
this recorded or written down somewhere else if you are
concerned about this.

Then, please reinstall the update 837009 with the
following steps:

1. Access the link below to download the installation file
for the update 837009:

http://www.microsoft.com/downloads/details.aspx?
FamilyId=925628BD-1B5F-4B21-8DB6-
EDE1C73F97B5&displaylang=en

2. Restart the computer.

3. Keep pressing the F8 key until the Windows Startup menu
appears.

4. Choose Safe Mode, and press Enter.

Note: In Safe Mode, your system display and desktop will
look and perform differently than in Normal Mode. This is
only temporary.

5. In Safe Mode, rename the downloaded file to
KB837009.EXE and copy it to C:\ (the root directory of
drive C).

6. Click Start and click Run.

7. Type the command below and press Enter:

C:\KB837009.EXE /N:V

8. Restart your computer in Normal Mode and see whether
the issue persists. "

MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============


stevenstein wrote:

Me too. Every time I go to the update page it wants me to install the

same
update. It shows that I have done this in the history 8 times.
Anyone know anything about this?


"Home User" wrote in message
...

Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already
installed it
about a dozen times, and it still keeps showing up when I run Windows
Update!

Does anybody know a way to fix this?

I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC









 




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