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reinstall system on Sony Vaio without formatting



 
 
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  #11  
Old February 28th 05, 03:37 AM
Charles P. Lamb
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I emailed Sony customer support. The first reply they referred me to
http://www.iq.sony.com/srvs/autoresponse.asp?id=305191 but this doesn't
descirbe the options given by the recovery CDs I have. When I pointed this
out to them they told me to call Customer Support. I called Customer
Support and was told by the recordings there was a fee for calling CS. The
recording also pointed out I could get email CS at no charge.

Charles P. Lamb


"Rick T" wrote in message
...
Charles P. Lamb wrote:
How can I reinstall Windows me on a Sony Vaio PCV-RX470DS without

formatting
the hard drive? The system didn't come with a standard Windows me
distribution CD. It came with a bootable "System Restore" CD which,

upon
being booted, presents the user with the options of 1) reformatting

drive C
and reinstalling the system and 2) reformatting drives C and D and
reinstalling the system. The Windows me serial number is on the back of

the
PC case. Could I reinstall using the Windows me distribution from the

MSDN
set?

Thanks,

Charles P. Lamb



What did Sony Tech Support have to say ?


Rick



  #12  
Old February 28th 05, 05:25 AM
Rick T
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Posts: n/a
Default

Charles P. Lamb wrote:
I emailed Sony customer support. The first reply they referred me to
http://www.iq.sony.com/srvs/autoresponse.asp?id=305191 but this doesn't
descirbe the options given by the recovery CDs I have. When I pointed this
out to them they told me to call Customer Support. I called Customer
Support and was told by the recordings there was a fee for calling CS. The
recording also pointed out I could get email CS at no charge.

ow, how old is the machine? (curious)


what problem are you having with it ?

if problem is unsolveable you might consider backing up your data onto
cd-r or onto D: and just using the recovery CD(s) then restoring your stuff.


Rick
  #13  
Old February 28th 05, 08:17 AM
Charles P. Lamb
external usenet poster
 
Posts: n/a
Default

The system hangs during boot. Apparently the system is corrupt. I have
worked around the problem by removing the disk and plugging it into another
system. I then copied the data off of the disk. Now I can safely write
over it during a reinstall. I don't know the exact age. My guess is about
4 years old.

Charles P. Lamb


"Rick T" wrote in message
...
Charles P. Lamb wrote:
I emailed Sony customer support. The first reply they referred me to
http://www.iq.sony.com/srvs/autoresponse.asp?id=305191 but this doesn't
descirbe the options given by the recovery CDs I have. When I pointed

this
out to them they told me to call Customer Support. I called Customer
Support and was told by the recordings there was a fee for calling CS.

The
recording also pointed out I could get email CS at no charge.

ow, how old is the machine? (curious)


what problem are you having with it ?

if problem is unsolveable you might consider backing up your data onto
cd-r or onto D: and just using the recovery CD(s) then restoring your

stuff.


Rick



 




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