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  #1  
Old September 10th 04, 03:42 PM
Gizmo
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Default Block By Website

I have noticed that my PC is blocked when trying to access a certain
website.....in particular my credit card company site. When I try to
go to their web site I get a message "We're Sorry Online Access is
temporarily unavailable. Please try again later."
And yes I have been late on some payments to them however I am able to
access their web site without any problems from other computers.

My questions is.....is it possible that they have put some sort of
block on my PC computer that is not allowing me on their site ? And
if so, how can I remove it? It does get to be a pain going to another
computer just so I can make an on-line payment.

Thanks
  #2  
Old September 10th 04, 04:59 PM
Gary S. Terhune
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Default

No, it's very unlikely that they have put a "block" on your machine. Suggest you
go to Internet Settings and empty Temporary Internet Files, including Offline
Content, and delete Cookies, also (or at least find any cookies set by that site
and delete them.) Then switch to Security tab, click on Trusted Zone, and add
the site's domain to the list. Use wildcard to add domain, in order to avoid
problems with sub-domains:

*.creditcardcompany.com

If that doesn't help, come back for more suggestions..

--
Gary S. Terhune
MS MVP for Win9x

"Gizmo" wrote in message
...
I have noticed that my PC is blocked when trying to access a certain
website.....in particular my credit card company site. When I try to
go to their web site I get a message "We're Sorry Online Access is
temporarily unavailable. Please try again later."
And yes I have been late on some payments to them however I am able to
access their web site without any problems from other computers.

My questions is.....is it possible that they have put some sort of
block on my PC computer that is not allowing me on their site ? And
if so, how can I remove it? It does get to be a pain going to another
computer just so I can make an on-line payment.

Thanks


  #3  
Old September 13th 04, 02:37 PM
Gizmo
external usenet poster
 
Posts: n/a
Default

The answer to the problem......always check the obvious !!!! It
occurred to me that on my PC is the only place that I had that site
book marked. And.....you guess it !!! The address had change from
what I book marked it !! I simply typed in the address and it came
right up !! Geezzzzz !!! Do I feel silly !!!

Thanks for you help though !!!!

On Fri, 10 Sep 2004 08:59:00 -0700, "Gary S. Terhune"
wrote:

No, it's very unlikely that they have put a "block" on your machine. Suggest you
go to Internet Settings and empty Temporary Internet Files, including Offline
Content, and delete Cookies, also (or at least find any cookies set by that site
and delete them.) Then switch to Security tab, click on Trusted Zone, and add
the site's domain to the list. Use wildcard to add domain, in order to avoid
problems with sub-domains:

*.creditcardcompany.com

If that doesn't help, come back for more suggestions..


 




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