If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Me hangs at detecting hardware
While trying to install Me on a Gateway solo 2500. I have tried everything
offered from Microsoft on this issue. Perhaps there is someone out there that knows a trick or two. |
#2
|
|||
|
|||
Me hangs at detecting hardware
Ocean wrote:
While trying to install Me on a Gateway solo 2500. I have tried everything offered from Microsoft on this issue. Perhaps there is someone out there that knows a trick or two. Is this a clean install or are you reinstalling Win Me over itself? If the latter I very much hope that you first uninstalled IE6 and WMP9 (if installed), if not you probably have much bigger problems in store than this one. Do you have any Symantec crudware installed? Check your windows\inf folder (a hidden system folder and you will have to enable the viewing of such files and folders in Explorer (Tools | Folder Options | View and check "Show hidden files and folders" and uncheck "Hide protected operating system files") and look for large numbers of oem*.inf files that are all 0 bytes in size. If you've got thousands of such files this is the cause of your problem as you're probably at the limit of the number of entries that can be entered in a FAT folder and therefore cannot add any inf file associated with the update. Delete these 0 byte oem*.inf files. Why has this happened? Do you have Norton's System Doctor installed and perhaps forget to disable System Doctor before updating your system from the Windows Update site? If you don't delete these files some software and most hardware and driver installs will take a very long time to complete if they complete at all. For more details see the Symantec site: http://service1.symantec.com/SUPPORT...15010309&src=n and also MS KB 281967 - "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/?kbid=281967). Sadly since Win Me is long out of support your chances of obtaining a copy of the new ifsmgr.vxd v4.90.3003 by calling Microsoft is highly unlikely. Alternatively dump the Witch Doctor, it's simply not worth the trouble it causes. -- Mike Maltby |
#3
|
|||
|
|||
Me hangs at detecting hardware
'scuse buttinski Mike, but just wonder (from his very brief description of
the action report from 'Ocean') whether he is aware of the need now to boot into Safe Mode (F8, Ctrl or Shift Keys during boot-up) to continue with your steps and progress the issue further. Just a bit unclear if he *may* have given up at the first hurdle g Mart "Mike M" wrote in message ... Ocean wrote: While trying to install Me on a Gateway solo 2500. I have tried everything offered from Microsoft on this issue. Perhaps there is someone out there that knows a trick or two. Is this a clean install or are you reinstalling Win Me over itself? If the latter I very much hope that you first uninstalled IE6 and WMP9 (if installed), if not you probably have much bigger problems in store than this one. Do you have any Symantec crudware installed? Check your windows\inf folder (a hidden system folder and you will have to enable the viewing of such files and folders in Explorer (Tools | Folder Options | View and check "Show hidden files and folders" and uncheck "Hide protected operating system files") and look for large numbers of oem*.inf files that are all 0 bytes in size. If you've got thousands of such files this is the cause of your problem as you're probably at the limit of the number of entries that can be entered in a FAT folder and therefore cannot add any inf file associated with the update. Delete these 0 byte oem*.inf files. Why has this happened? Do you have Norton's System Doctor installed and perhaps forget to disable System Doctor before updating your system from the Windows Update site? If you don't delete these files some software and most hardware and driver installs will take a very long time to complete if they complete at all. For more details see the Symantec site: http://service1.symantec.com/SUPPORT...15010309&src=n and also MS KB 281967 - "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/?kbid=281967). Sadly since Win Me is long out of support your chances of obtaining a copy of the new ifsmgr.vxd v4.90.3003 by calling Microsoft is highly unlikely. Alternatively dump the Witch Doctor, it's simply not worth the trouble it causes. -- Mike Maltby |
#4
|
|||
|
|||
Me hangs at detecting hardware
I wrote the drive to zeros, there is no other software loaded. Windows tries
to load but freezes. You turn it off manually and then it goes to a start up page which offers four options, normal, logged, safe mode, step-by-step confirmation. Perhaps this info will help, thank you. "Mike M" wrote: Ocean wrote: While trying to install Me on a Gateway solo 2500. I have tried everything offered from Microsoft on this issue. Perhaps there is someone out there that knows a trick or two. Is this a clean install or are you reinstalling Win Me over itself? If the latter I very much hope that you first uninstalled IE6 and WMP9 (if installed), if not you probably have much bigger problems in store than this one. Do you have any Symantec crudware installed? Check your windows\inf folder (a hidden system folder and you will have to enable the viewing of such files and folders in Explorer (Tools | Folder Options | View and check "Show hidden files and folders" and uncheck "Hide protected operating system files") and look for large numbers of oem*.inf files that are all 0 bytes in size. If you've got thousands of such files this is the cause of your problem as you're probably at the limit of the number of entries that can be entered in a FAT folder and therefore cannot add any inf file associated with the update. Delete these 0 byte oem*.inf files. Why has this happened? Do you have Norton's System Doctor installed and perhaps forget to disable System Doctor before updating your system from the Windows Update site? If you don't delete these files some software and most hardware and driver installs will take a very long time to complete if they complete at all. For more details see the Symantec site: http://service1.symantec.com/SUPPORT...15010309&src=n and also MS KB 281967 - "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/?kbid=281967). Sadly since Win Me is long out of support your chances of obtaining a copy of the new ifsmgr.vxd v4.90.3003 by calling Microsoft is highly unlikely. Alternatively dump the Witch Doctor, it's simply not worth the trouble it causes. -- Mike Maltby |
#5
|
|||
|
|||
Me hangs at detecting hardware
Ocean, select the Safe Mode option and (assuming it eventually continues -
probably to the Help Console) then close the Help pages and open Device Manager. In DevMan, look for any/all yellow 'bangs' (exclamation marks) or question marks and make a note of any/all such flagged devices. This(these) are the offending device(s) which are likely to be causing the 'hang' and will need to be rectified. Either disconnect the device(s) - if external, and/or confirm that you have the correct (latest) WinMe driver(s) for the device(s). You may have to 'Remove' the (offending) device(s) whilst in Safe Mode before you are able to re-boot into Normal Mode and proceed further. However, as your pc is a laptop, my guess is that you are not using Gateway's installation disk, but rather an MS WinMe retail disk. So my first thoughts are that the correct Video driver (or some other Gateway specific device driver) is not included on the WinMe CD. You *may* need to go to the Gateway web site to see if you can still get any/all device drivers required for your particular model of laptop. If it is a Video driver issue, you *may* get temporary respite by selecting a Generic VGA driver, but from here, it's 'suck-it-and-see' Good luck! Mart "Ocean" wrote in message ... I wrote the drive to zeros, there is no other software loaded. Windows tries to load but freezes. You turn it off manually and then it goes to a start up page which offers four options, normal, logged, safe mode, step-by-step confirmation. Perhaps this info will help, thank you. "Mike M" wrote: Ocean wrote: While trying to install Me on a Gateway solo 2500. I have tried everything offered from Microsoft on this issue. Perhaps there is someone out there that knows a trick or two. Is this a clean install or are you reinstalling Win Me over itself? If the latter I very much hope that you first uninstalled IE6 and WMP9 (if installed), if not you probably have much bigger problems in store than this one. Do you have any Symantec crudware installed? Check your windows\inf folder (a hidden system folder and you will have to enable the viewing of such files and folders in Explorer (Tools | Folder Options | View and check "Show hidden files and folders" and uncheck "Hide protected operating system files") and look for large numbers of oem*.inf files that are all 0 bytes in size. If you've got thousands of such files this is the cause of your problem as you're probably at the limit of the number of entries that can be entered in a FAT folder and therefore cannot add any inf file associated with the update. Delete these 0 byte oem*.inf files. Why has this happened? Do you have Norton's System Doctor installed and perhaps forget to disable System Doctor before updating your system from the Windows Update site? If you don't delete these files some software and most hardware and driver installs will take a very long time to complete if they complete at all. For more details see the Symantec site: http://service1.symantec.com/SUPPORT...15010309&src=n and also MS KB 281967 - "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/?kbid=281967). Sadly since Win Me is long out of support your chances of obtaining a copy of the new ifsmgr.vxd v4.90.3003 by calling Microsoft is highly unlikely. Alternatively dump the Witch Doctor, it's simply not worth the trouble it causes. -- Mike Maltby |
#6
|
|||
|
|||
Me hangs at detecting hardware
Thanks Mart! There is a yellow question mark. It reads as Other devices, PCI
Communication Device. Any thoughts? I am using a Gateway Me disk however it is not the disk for the laptop in question. I was thinking the BIOS settings were not correct because of the disk I am using, but what do I know, lol! "Mart" wrote: Ocean, select the Safe Mode option and (assuming it eventually continues - probably to the Help Console) then close the Help pages and open Device Manager. In DevMan, look for any/all yellow 'bangs' (exclamation marks) or question marks and make a note of any/all such flagged devices. This(these) are the offending device(s) which are likely to be causing the 'hang' and will need to be rectified. Either disconnect the device(s) - if external, and/or confirm that you have the correct (latest) WinMe driver(s) for the device(s). You may have to 'Remove' the (offending) device(s) whilst in Safe Mode before you are able to re-boot into Normal Mode and proceed further. However, as your pc is a laptop, my guess is that you are not using Gateway's installation disk, but rather an MS WinMe retail disk. So my first thoughts are that the correct Video driver (or some other Gateway specific device driver) is not included on the WinMe CD. You *may* need to go to the Gateway web site to see if you can still get any/all device drivers required for your particular model of laptop. If it is a Video driver issue, you *may* get temporary respite by selecting a Generic VGA driver, but from here, it's 'suck-it-and-see' Good luck! Mart "Ocean" wrote in message ... I wrote the drive to zeros, there is no other software loaded. Windows tries to load but freezes. You turn it off manually and then it goes to a start up page which offers four options, normal, logged, safe mode, step-by-step confirmation. Perhaps this info will help, thank you. "Mike M" wrote: Ocean wrote: While trying to install Me on a Gateway solo 2500. I have tried everything offered from Microsoft on this issue. Perhaps there is someone out there that knows a trick or two. Is this a clean install or are you reinstalling Win Me over itself? If the latter I very much hope that you first uninstalled IE6 and WMP9 (if installed), if not you probably have much bigger problems in store than this one. Do you have any Symantec crudware installed? Check your windows\inf folder (a hidden system folder and you will have to enable the viewing of such files and folders in Explorer (Tools | Folder Options | View and check "Show hidden files and folders" and uncheck "Hide protected operating system files") and look for large numbers of oem*.inf files that are all 0 bytes in size. If you've got thousands of such files this is the cause of your problem as you're probably at the limit of the number of entries that can be entered in a FAT folder and therefore cannot add any inf file associated with the update. Delete these 0 byte oem*.inf files. Why has this happened? Do you have Norton's System Doctor installed and perhaps forget to disable System Doctor before updating your system from the Windows Update site? If you don't delete these files some software and most hardware and driver installs will take a very long time to complete if they complete at all. For more details see the Symantec site: http://service1.symantec.com/SUPPORT...15010309&src=n and also MS KB 281967 - "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/?kbid=281967). Sadly since Win Me is long out of support your chances of obtaining a copy of the new ifsmgr.vxd v4.90.3003 by calling Microsoft is highly unlikely. Alternatively dump the Witch Doctor, it's simply not worth the trouble it causes. -- Mike Maltby |
#7
|
|||
|
|||
Me hangs at detecting hardware
Ouch! Now why was I somewhat sceptical on reading your original post? - It
sure explains why you were a bit 'lite' on background, the first time round g The fact that the error report refers to a "PCI Communication Device" may be a bit misleading, but *could* refer to an in-built modem perhaps, but I really don't know and I'm certainly not conversant with the Gateway 2500. You may be able to cross-match your (known?) hardware devices against those shown as working in DevMan and try to determine the offender and (possibly?) disable it in the BIOS (or even physically remove it). You *may* even be able to disable the device in DevMan. But until or unless you are able to obtain the correct driver for it, its likely to a thorn in your side. Try Googling for "Gateway solo 2500" - there seems to be plenty of support out there and you may even be able to pick up a copy of the 'correct' installation disk on eBay. Otherwise, it's a bit like trying to fit a Mustang engine in a Model T, because they're both Ford doesn't mean that they will 'just work'. Good luck - I think you're going to need it! Mart "Ocean" wrote in message ... Thanks Mart! There is a yellow question mark. It reads as Other devices, PCI Communication Device. Any thoughts? I am using a Gateway Me disk however it is not the disk for the laptop in question. I was thinking the BIOS settings were not correct because of the disk I am using, but what do I know, lol! "Mart" wrote: Ocean, select the Safe Mode option and (assuming it eventually continues - probably to the Help Console) then close the Help pages and open Device Manager. In DevMan, look for any/all yellow 'bangs' (exclamation marks) or question marks and make a note of any/all such flagged devices. This(these) are the offending device(s) which are likely to be causing the 'hang' and will need to be rectified. Either disconnect the device(s) - if external, and/or confirm that you have the correct (latest) WinMe driver(s) for the device(s). You may have to 'Remove' the (offending) device(s) whilst in Safe Mode before you are able to re-boot into Normal Mode and proceed further. However, as your pc is a laptop, my guess is that you are not using Gateway's installation disk, but rather an MS WinMe retail disk. So my first thoughts are that the correct Video driver (or some other Gateway specific device driver) is not included on the WinMe CD. You *may* need to go to the Gateway web site to see if you can still get any/all device drivers required for your particular model of laptop. If it is a Video driver issue, you *may* get temporary respite by selecting a Generic VGA driver, but from here, it's 'suck-it-and-see' Good luck! Mart "Ocean" wrote in message ... I wrote the drive to zeros, there is no other software loaded. Windows tries to load but freezes. You turn it off manually and then it goes to a start up page which offers four options, normal, logged, safe mode, step-by-step confirmation. Perhaps this info will help, thank you. "Mike M" wrote: Ocean wrote: While trying to install Me on a Gateway solo 2500. I have tried everything offered from Microsoft on this issue. Perhaps there is someone out there that knows a trick or two. Is this a clean install or are you reinstalling Win Me over itself? If the latter I very much hope that you first uninstalled IE6 and WMP9 (if installed), if not you probably have much bigger problems in store than this one. Do you have any Symantec crudware installed? Check your windows\inf folder (a hidden system folder and you will have to enable the viewing of such files and folders in Explorer (Tools | Folder Options | View and check "Show hidden files and folders" and uncheck "Hide protected operating system files") and look for large numbers of oem*.inf files that are all 0 bytes in size. If you've got thousands of such files this is the cause of your problem as you're probably at the limit of the number of entries that can be entered in a FAT folder and therefore cannot add any inf file associated with the update. Delete these 0 byte oem*.inf files. Why has this happened? Do you have Norton's System Doctor installed and perhaps forget to disable System Doctor before updating your system from the Windows Update site? If you don't delete these files some software and most hardware and driver installs will take a very long time to complete if they complete at all. For more details see the Symantec site: http://service1.symantec.com/SUPPORT...15010309&src=n and also MS KB 281967 - "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/?kbid=281967). Sadly since Win Me is long out of support your chances of obtaining a copy of the new ifsmgr.vxd v4.90.3003 by calling Microsoft is highly unlikely. Alternatively dump the Witch Doctor, it's simply not worth the trouble it causes. -- Mike Maltby |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Startup Hangs while loading software for new Hardware found | James Amos | Plug & Play | 0 | September 2nd 04 09:12 PM |
ME cmdninst hangs during a restart after installong new hardware | ron_k | Hardware | 0 | August 31st 04 07:34 PM |
ME hangs while updating Hardware DB | Mike | General | 2 | July 24th 04 06:53 PM |
Reinstall hangs at setting up hardware | mcalevy | Hardware | 3 | June 20th 04 08:42 AM |
win98 hangs ( regularly - not hardware nor software problem ) | abdulla | Disk Drives | 0 | May 6th 04 06:55 AM |