How do I get rid of Norton completely?

I have uninstalled Norton but Xp thinks it is still present. I forgot to uninstall before upgrade from 98se to xp home and so the email scanning part of Norton got corrupted. I then uninstalled the program and attempted to reinstall but xp thinks that Norton still exists on the pc. I realise this is a common problem and it isn't a huge one at that as I wish to abandon Norton and use McAfee anyway but it's driving me nuts. I am not brave enough to start fiddling with the registry either. On add and remove programs Norton isn't present but some associated files(web update nonsense) are and I cannot uninstall as I get a message saying Norton anti virus uses them. As ever thanks in advance.

Search Norton Support for "uninstall". Shouldn't take long to find the
right answers, but if you get stymied, post back and I'll look it up
again, s. There are various tools and/or procedures you need to take,
depending on the version(s) you've had installed.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"PSYCHOPIXIE" wrote in message
...

I have uninstalled Norton but Xp thinks it is still present. I forgot
to
uninstall before upgrade from 98se to xp home and so the email
scanning
part of Norton got corrupted. I then uninstalled the program and
attempted to reinstall but xp thinks that Norton still exists on the
pc. I realise this is a common problem and it isn't a huge one at that
as I wish to abandon Norton and use McAfee anyway but it's driving me
nuts. I am not brave enough to start fiddling with the registry
either.
On add and remove programs Norton isn't present but some associated
files(web update nonsense) are and I cannot uninstall as I get a
message saying Norton anti virus uses them. As ever thanks in advance.


--
PSYCHOPIXIE

On Mon, 28 Mar 2005 22:06:45 +0100, PSYCHOPIXIE
wrote:


I have uninstalled Norton but Xp thinks it is still present. I forgot to
uninstall before upgrade from 98se to xp home and so the email scanning
part of Norton got corrupted. I then uninstalled the program and
attempted to reinstall but xp thinks that Norton still exists on the
pc. I realise this is a common problem and it isn't a huge one at that
as I wish to abandon Norton and use McAfee anyway but it's driving me
nuts. I am not brave enough to start fiddling with the registry either.
On add and remove programs Norton isn't present but some associated
files(web update nonsense) are and I cannot uninstall as I get a
message saying Norton anti virus uses them. As ever thanks in advance.

I believe the Norton or Symantec site has uninstall instructions.
All but the registered date information should be removed. That's so
you can't uninstall then re-install and get a new date for free AV
updates. There are several files that remain and also some registry
entries. The files are probably in the C:\WINDOWS\Application Data
folder and the names are the date. (e.g. 20040325) Searching the
registry for AV, Norton and Symantec would find those entries.

Regards,

Bill Watt
Computer Help and Information http://home.epix.net/~bwatt/

PSYCHOPIXIE wrote:


I have uninstalled Norton but Xp thinks it is still present. I forgot to
uninstall before upgrade from 98se to xp home and so the email scanning
part of Norton got corrupted. I then uninstalled the program and
attempted to reinstall but xp thinks that Norton still exists on the
pc. I realise this is a common problem and it isn't a huge one at that
as I wish to abandon Norton and use McAfee anyway but it's driving me
nuts. I am not brave enough to start fiddling with the registry either.
On add and remove programs Norton isn't present but some associated
files(web update nonsense) are and I cannot uninstall as I get a
message saying Norton anti virus uses them. As ever thanks in advance.

What version of Norton? If it is NAV 2002 or 2003 then get the
RNAV2003.EXE utility from the Symantec website and run it to clean up
the mess that the Norton uninstaller leave behind.

Also go through your hard drive and delete any left-over
Norton/Symantec folders.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

It is part of Norton system works 2002 which I hear is a bit of a beast. Within add and remove programs there are some symantec programs which as I said previously I think relate to what I have uninstalled in one way or another. I tried regcleaner but it didn't pick up on any funny norton registry keys. That ps isn't online so what is the best way of ridding myself of small mess(question mark).

Originally Posted by Ron Martell

PSYCHOPIXIE wrote:


I have uninstalled Norton but Xp thinks it is still present. I forgot to
uninstall before upgrade from 98se to xp home and so the email scanning
part of Norton got corrupted. I then uninstalled the program and
attempted to reinstall but xp thinks that Norton still exists on the
pc. I realise this is a common problem and it isn't a huge one at that
as I wish to abandon Norton and use McAfee anyway but it's driving me
nuts. I am not brave enough to start fiddling with the registry either.
On add and remove programs Norton isn't present but some associated
files(web update nonsense) are and I cannot uninstall as I get a
message saying Norton anti virus uses them. As ever thanks in advance.

What version of Norton? If it is NAV 2002 or 2003 then get the
RNAV2003.EXE utility from the Symantec website and run it to clean up
the mess that the Norton uninstaller leave behind.

Also go through your hard drive and delete any left-over
Norton/Symantec folders.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

Use a different computer to go to Symantec site, find and print
appropriate instructions, find and download their uninstall/cleanup
utility, burn them to CD and take that to the problem machine.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"PSYCHOPIXIE" wrote in message
...

It is part of Norton system works 2002 which I hear is a bit of a
beast.
Within add and remove programs there are some symantec programs which
as
I said previously I think relate to what I have uninstalled in one way
or another. I tried regcleaner but it didn't pick up on any funny
norton registry keys. That ps isn't online so what is the best way of
ridding myself of small mess(question mark).
Ron Martell Wrote:
PSYCHOPIXIE wrote:
-

I have uninstalled Norton but Xp thinks it is still present. I
forgot
to
uninstall before upgrade from 98se to xp home and so the email
scanning
part of Norton got corrupted. I then uninstalled the program and
attempted to reinstall but xp thinks that Norton still exists on the
pc. I realise this is a common problem and it isn't a huge one at
that
as I wish to abandon Norton and use McAfee anyway but it's driving
me
nuts. I am not brave enough to start fiddling with the registry
either.
On add and remove programs Norton isn't present but some associated
files(web update nonsense) are and I cannot uninstall as I get a
message saying Norton anti virus uses them. As ever thanks in
advance.-

What version of Norton? If it is NAV 2002 or 2003 then get the
RNAV2003.EXE utility from the Symantec website and run it to clean
up
the mess that the Norton uninstaller leave behind.

Also go through your hard drive and delete any left-over
Norton/Symantec folders.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm


--
PSYCHOPIXIE

Will you please tell us why should we use different computer to go to
Symantic site for downloading their uninstall/cleanup
utility?
Cant we burn them to CD in same computer?
TIA

"Gary S. Terhune" wrote in message
...
Use a different computer to go to Symantec site, find and print
appropriate instructions, find and download their uninstall/cleanup
utility, burn them to CD and take that to the problem machine.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"PSYCHOPIXIE" wrote in message
...

It is part of Norton system works 2002 which I hear is a bit of a
beast.
Within add and remove programs there are some symantec programs which
as
I said previously I think relate to what I have uninstalled in one way
or another. I tried regcleaner but it didn't pick up on any funny
norton registry keys. That ps isn't online so what is the best way of
ridding myself of small mess(question mark).
Ron Martell Wrote:
PSYCHOPIXIE wrote:
-

I have uninstalled Norton but Xp thinks it is still present. I
forgot
to
uninstall before upgrade from 98se to xp home and so the email
scanning
part of Norton got corrupted. I then uninstalled the program and
attempted to reinstall but xp thinks that Norton still exists on the
pc. I realise this is a common problem and it isn't a huge one at
that
as I wish to abandon Norton and use McAfee anyway but it's driving
me
nuts. I am not brave enough to start fiddling with the registry
either.
On add and remove programs Norton isn't present but some associated
files(web update nonsense) are and I cannot uninstall as I get a
message saying Norton anti virus uses them. As ever thanks in
advance.-

What version of Norton? If it is NAV 2002 or 2003 then get the
RNAV2003.EXE utility from the Symantec website and run it to clean
up
the mess that the Norton uninstaller leave behind.

Also go through your hard drive and delete any left-over
Norton/Symantec folders.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm


--
PSYCHOPIXIE

Read PSYCHOPIXIE's previous post. The computer with problems isn't
online. Has no internet connection.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"newbie" wrote in message
...
Will you please tell us why should we use different computer to go to
Symantic site for downloading their uninstall/cleanup
utility?
Cant we burn them to CD in same computer?
TIA

"Gary S. Terhune" wrote in message
...
Use a different computer to go to Symantec site, find and print
appropriate instructions, find and download their uninstall/cleanup
utility, burn them to CD and take that to the problem machine.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"PSYCHOPIXIE" wrote in
message
...

It is part of Norton system works 2002 which I hear is a bit of a
beast.
Within add and remove programs there are some symantec programs
which
as
I said previously I think relate to what I have uninstalled in one
way
or another. I tried regcleaner but it didn't pick up on any funny
norton registry keys. That ps isn't online so what is the best way
of
ridding myself of small mess(question mark).
Ron Martell Wrote:
PSYCHOPIXIE wrote:
-

I have uninstalled Norton but Xp thinks it is still present. I
forgot
to
uninstall before upgrade from 98se to xp home and so the email
scanning
part of Norton got corrupted. I then uninstalled the program and
attempted to reinstall but xp thinks that Norton still exists on
the
pc. I realise this is a common problem and it isn't a huge one
at
that
as I wish to abandon Norton and use McAfee anyway but it's
driving
me
nuts. I am not brave enough to start fiddling with the registry
either.
On add and remove programs Norton isn't present but some
associated
files(web update nonsense) are and I cannot uninstall as I get a
message saying Norton anti virus uses them. As ever thanks in
advance.-

What version of Norton? If it is NAV 2002 or 2003 then get the
RNAV2003.EXE utility from the Symantec website and run it to
clean
up
the mess that the Norton uninstaller leave behind.

Also go through your hard drive and delete any left-over
Norton/Symantec folders.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm


--
PSYCHOPIXIE