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Help! My computer freezes when I try to open Word
Whenever I try to open a Word document, my computer freezes up. This happened
once before and a Dell tech support person found a very easy solution that solved the problem, but I forget what it was. Any advice? |
#2
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Help! My computer freezes when I try to open Word
Click Start Run type "winword /a"
(without the quotes, & note the space after winword). Does 'Word' open? If yes, close 'Word', search for and delete all instances of the file "normal.dot" (without the quotes). This should solve your problem. For more information look he http://wordprocessing.about.com/cs/q...ormalstart.htm George Gee "SH73" wrote in message ... Whenever I try to open a Word document, my computer freezes up. This happened once before and a Dell tech support person found a very easy solution that solved the problem, but I forget what it was. Any advice? |
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