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#11
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Also,
When the computer freezes upon clicking "entire network," one of the programs in the system tray always disappears (the scanner). |
#12
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manufacturer's diagnostics - passed all. That means you
had the diagnostics working on two separate computers exchanging massive data blocks repeatedly? Many forget to do this test that has so often found intermittent hardware - including NIC or cables routed where they had problems. Often such problems go completely undetected using Windows because ethernet is so fault tolerant. If network operation causes a scanner (on same computer) to disappear, well that is often an indication of a hardware conflict that should be identified by Device Manager. BTW, when the network driver cannot get responses, it sometimes takes minutes. This would appear to be a computer lockup but it really the fault tolerance of Windows trying to beat an NIC intermittent into working. Pressing Cntrl-Alt-Del demonstrates the computer is still working - only still waiting for the network that is suffering from an intermittent only detectable by the 'two computers not running Windows and exchanging data' optional test. Rundll is a program often used to execute *.exe programs. Also a favorite way of running viruses and other malware. Being as this is ME, then even a poorly written program can hang the OS - part of 95/98/ME weaknesses due to its 'foundation' in DOS. I can appreciate that ME makes it nearly impossible to find what causes processes to load. It might be a good time to play games of speculation - to learn what program is being loaded (maybe in the Registry) and that requires Rundll. That program would cause a shutdown problem and may also be a factor in your networking problems. Before 98 was released, I had quit on that variant of Windows and gone right to NT - for so many reasons. Problems such as yours were so easy to diagnosis in NT. 95/98/ME starves the diagnostic human for information making analysis so difficult. Another important source of information may be ipconfig - or whatever it is called in 95/98/ME. Basically observe what network ports are being accessed. In one 95/98/ME system, significant problems were traced to a defective printer driver that also used and left hanging the rundll process. In another, was the use of an Intel networking device called something like Intel Everywhere. Any misbehavior caused major problems for ME. Which then begs a new hardware question - is your network is a dedicated NIC and not using USB? The scanner uses what - USB? Again, because it is so important and because others who said they ran this diagnostic did not execute this option. Run the comprehensive diagnostic on two machines so that the diagnostics on both machines exchange data and report how many packets got lost. The basic NIC diagnostic only talks to the NIC computer. You must talk to the NIC computer and have that NIC computer exchange massive data with another computer's NIC computer. Many forget to enable this option that finds intermittent problems. MBD wrote: At the risk of another lecture... Mfg. diagnostics - passed all. The NIC, router, and cables are eliminated because I replaced all of them. The device manager states everything is ok and working properly. I have renamed the workgroup and the computers. The other 2 machines show the offending ME computer and reflect the new name, but when "properties" is chosen, it says it can't access the computer. So, the problem remains: the ME computer freezes when "Entire Network" is chosen from the My Network Neighborhood window. A few times it has returned the message "Cannot access the network." I have no problems accessing the router or the DSL internet from any computer, including the ME one. The computer also has problems shutting down. It often hangs - when I press ctl-alt-del it shows rundll32 as the only program remaining. Thanks for any advice. MBD |
#13
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Upgrade to the machine to XP
-----Original Message----- In article , MBD says... I have now ruled out the NIC, router, and cables. I have reinstalled TCP/IP and NIC drivers. I've tried every combination of WINS resolution, browse master, file and print sharing, etc. I have renamed the workgroup and machines. Don't even mess with the WINS Resolution stuff; it isn't necessary outside of a WinNT server/client network. In the standard Windows peer-to-peer network, it breaks things when activated. In a pure TCP/IP LAN, you don't need to mess with much. Your adapter should have the TCP/IP protocol bound to it. Otherwise nothing will work. Your TCP/IP protocol only needs a few configured settings. Bindings, Advanced, NetBIOS, and WINS Configuration tabs should be left to the defaults. The remaining tabs depend upon your network method of assigning IP addresses. The "bad" computer is not shutting down correctly (it freezes and I have to shut it off manually), and it sometimes doesn't boot up. I'm wondering if it is: 1. The motherboard going bad (there was a lightning strike) 2. A corrupt Windows ME file 3. A bad video card or driver Okay, back to the beginning. You stated: I have a 3 PC network (ME, XP, XP) with a router. Everything works fine - all have internet access, each PC can ping the others. That tells me that all NICs, cables, and the router are working. My example of a 'partial failure' applied to a specific case where the test involved looping back a signal on a test hood; no data cable to a remote device. The board in question passed local loopback, but failed on a cable connection to a remote device. You can ping all computers from every other computer, and you can reache the Internet from each computer. If your NIC failure mode was as I described, you could not have ping, or Internet. You also stated: But the XP machines can't see the ME PC anymore (they used to). Something has changed. There are only a few things necessary for all computers to see the other computers: All in the same IP address range; including having the same netmask. Pinging doesn't require this; I know, I tested it. I could ping a 192.168.3.0/24 computer from a 192.168.102.0/24 computer on the same hub. All in the same Workgroup. Easy to test. Put one computer of of the workgroup, and try finding it. The concept of the Workgroup was to allow the topology of connected computers to be changed without changing the underlying network topology. No two computers can have the same name. Some computer on the LAN must be the 'browse master'; but not all of them can be. In a mix of WinNT kernel computers (NT/2K/XP) and Win9x kernel computers (95/98/Me), the Win9x computers should not be allowed to be browse master; nearly as I can tell. I would start by disabling browse master on the Windows Me computer, and setting to 'automatic' on the Windows XP computers. If necessary, I would calculate which Windows XP computer is on the most, and only enable it for that computer; at least for long enough to see if that helped matters. The Windows Me computer doesn't need to be the browse master. If it is the only one on, there will be nothing to browse. If any of the Windows XP computers comes up, and has the browse master set to 'automatic', it should be become the browse master. Try this: Identify the components in the list for each computer on your network. Just a simple list will do; like this (my two computers as an example): Megumi: Client for Microsoft Networks Dial-up Adapter HP EN1207D-TX PCI 10/100 Fast Ethernet Adapter LapLink USB Network CAble TCP/IP - Dial-Up Adapter TCP/IP - HP EN1207D-TX PCI 10/100 Fast Ethernet Adapter TCP/IP - LapLink USB Network CAble USB-USB Network Bridge - HP EN1207D-TX PCI 10/100 Fast Ethernet Adapter USB-USB Network Bridge - LapLink USB Network CAble File and printer sharing for Microsoft Networks Naomi: Client for Microsoft Networks Dial-up Adapter HP EN1207D-TX PCI 10/100 Fast Ethernet Adapter TCP/IP - Dial-Up Adapter TCP/IP - HP EN1207D-TX PCI 10/100 Fast Ethernet Adapter File and printer sharing for Microsoft Networks Post that (I used the actual NetBIOS names of the computers, but you can supply a generic name, if you wish, and you can relate the next step correctly to the actual computers, when I submit it), and I will take it to the next step. Don't worry about what the stuff means, don't worry about revealing any "national secrets"; your adapters are not unique. I will attempt to prune the lists down to what we are really concerned with when I see them. Hint: There is only one 'hardware' adapter in each of my lists I would look at (the 'hardware' adapter is the one with the icon of a printed circuit assembly (PCA); in Megumi, only two of the three are physical PCAs.) -- Norman ~Win dain a lotica, En vai tu ri, Si lo ta ~Fin dein a loluca, En dragu a sei lain ~Vi fa-ru les shutai am, En riga-lint . |
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