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#1
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Fatal Exception in NTKERN randomly
I am getting the error “Fatal Exception OE has occurred at 0028:C002F709 in
VXD NTKERN(01) + 0000DFC9� randomly. It happens if the computer just sits there sometimes. Nothing has really been done to the computer since this started happening except for upgrading AOL 8.0 to 9.0. Any ideas? Thanks. |
#2
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Does it *only* happen when the computer is just sitting there?
-- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Joe" wrote in message ... I am getting the error “Fatal Exception OE has occurred at 0028:C002F709 in VXD NTKERN(01) + 0000DFC9� randomly. It happens if the computer just sits there sometimes. Nothing has really been done to the computer since this started happening except for upgrading AOL 8.0 to 9.0. Any ideas? Thanks. |
#3
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Yes I believe it does. If I am done using it, I will usually shutdown, but
occasionally will leave it running and I will come back to the computer and there is the message. It also appears somewhat "blurred". I can't read it but the screen will have a bunch of weird characters on it, but you can tell the error message is there because of the colors on the screen. I believe the 'blurred' error did happen one time running disk defragmenter. The 'blurred' part is hard to describe. Basically there are strange characters ($%&*) but the colors are the same, so you can tell it is a fatal exception error. Any ideas? Thanks for the help! "Gary S. Terhune" wrote: Does it *only* happen when the computer is just sitting there? -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Joe" wrote in message ... I am getting the error “Fatal Exception OE has occurred at 0028:C002F709 in VXD NTKERN(01) + 0000DFC9� randomly. It happens if the computer just sits there sometimes. Nothing has really been done to the computer since this started happening except for upgrading AOL 8.0 to 9.0. Any ideas? Thanks. |
#4
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Write down current settings wherever you change them. Good to know for
further diagnosis. Typically, they all tend to occur at different times. Go into Display Settings, to the Screensaver tab, press Power Management button, set no power savings at all. No Standby, no Hibernate, no Suspend. Press OK. Back on Screensaver tab, set to None. Restart your machine. Leave the machine unattended for as long as it takes to test if the behavior repeats. Do you have to move the mouse or do anything else to cause the screen to change, or do you see the error without touching anything? -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Joe" wrote in message ... Yes I believe it does. If I am done using it, I will usually shutdown, but occasionally will leave it running and I will come back to the computer and there is the message. It also appears somewhat "blurred". I can't read it but the screen will have a bunch of weird characters on it, but you can tell the error message is there because of the colors on the screen. I believe the 'blurred' error did happen one time running disk defragmenter. The 'blurred' part is hard to describe. Basically there are strange characters ($%&*) but the colors are the same, so you can tell it is a fatal exception error. Any ideas? Thanks for the help! "Gary S. Terhune" wrote: Does it *only* happen when the computer is just sitting there? -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Joe" wrote in message ... I am getting the error “Fatal Exception OE has occurred at 0028:C002F709 in VXD NTKERN(01) + 0000DFC9� randomly. It happens if the computer just sits there sometimes. Nothing has really been done to the computer since this started happening except for upgrading AOL 8.0 to 9.0. Any ideas? Thanks. |
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