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QUERY



 
 
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  #1  
Old December 17th 04, 08:32 AM
Capt K Ripendran
external usenet poster
 
Posts: n/a
Default QUERY

My friend has a WIN 98 SE. Inadvertently, it also had Norton 2.0 meant for
Win 95. I have removed it and installed AVG 7.0 Free Edition which is
working well. However,when starting the screen shows as under:

QUOTE
Cannot find a device file that may be needed to run Windows or a Windows
application.
The Windows registry or SYSTEM.INI file refers to this device file, but the
device file no longer exists.
If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or set up program.
If you still want to use the application associated with this device file,
try reinstalling that application to replace the missing file.
d:\PROGRA~1\NORTON~1\NAVAP.VXD
Press any key to continue.

UNQUOTE

Please advice.
Thanking you
Kind regards
Capt K Ripendran


  #2  
Old December 17th 04, 08:36 AM
Jeff Richards
external usenet poster
 
Posts: n/a
Default

To look in SYSTEM.INI, do Start / Run / SYSEDIT / OK and select the
system.ini file. To look in the registry, do Start / Run / REGEDIT / OK and
use the search function. Searching on NAVAP.VXD should be sufficient.
Delete the entry wherever you find it.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Capt K Ripendran" wrote in message
...
My friend has a WIN 98 SE. Inadvertently, it also had Norton 2.0 meant for
Win 95. I have removed it and installed AVG 7.0 Free Edition which is
working well. However,when starting the screen shows as under:

QUOTE
Cannot find a device file that may be needed to run Windows or a Windows
application.
The Windows registry or SYSTEM.INI file refers to this device file, but
the
device file no longer exists.
If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or set up program.
If you still want to use the application associated with this device file,
try reinstalling that application to replace the missing file.
d:\PROGRA~1\NORTON~1\NAVAP.VXD
Press any key to continue.

UNQUOTE

Please advice.
Thanking you
Kind regards
Capt K Ripendran




  #3  
Old December 17th 04, 09:07 AM
Bill in Co.
external usenet poster
 
Posts: n/a
Default

When you say "removed" it, I assume you removed it the proper way, by
*uninstalling it*, and not simply deleting the program. If that is not
true, the simplest approach would probably be to reinstall it, reboot (to
complete the installation), and then uninstall it, and reboot again to
complete the uninstallation processes.

Otherwise - it's time to dip into the registry, and the system.ini and
win.ini files, looking for the appropriate references to Norton, and
(CAREFULLY) deleting them.


Capt K Ripendran wrote:
My friend has a WIN 98 SE. Inadvertently, it also had Norton 2.0 meant for
Win 95. I have removed it and installed AVG 7.0 Free Edition which is
working well. However,when starting the screen shows as under:

QUOTE
Cannot find a device file that may be needed to run Windows or a Windows
application.
The Windows registry or SYSTEM.INI file refers to this device file, but

the
device file no longer exists.
If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or set up program.
If you still want to use the application associated with this device file,
try reinstalling that application to replace the missing file.
d:\PROGRA~1\NORTON~1\NAVAP.VXD
Press any key to continue.

UNQUOTE

Please advice.
Thanking you
Kind regards
Capt K Ripendran



  #4  
Old December 17th 04, 09:50 AM
Capt K Ripendran
external usenet poster
 
Posts: n/a
Default

That's right.I actually uninstalled it from Start/Programs/Norton Antivirus
Uninstall and NOT remove it from ADD/REMOVE Programs properties. And still
this problem cropped up. I can go to the Registry and delete the relevant
file.
Thanks for the help.

"Bill in Co." wrote in message
...
When you say "removed" it, I assume you removed it the proper way, by
*uninstalling it*, and not simply deleting the program. If that is not
true, the simplest approach would probably be to reinstall it, reboot (to
complete the installation), and then uninstall it, and reboot again to
complete the uninstallation processes.

Otherwise - it's time to dip into the registry, and the system.ini and
win.ini files, looking for the appropriate references to Norton, and
(CAREFULLY) deleting them.


Capt K Ripendran wrote:
My friend has a WIN 98 SE. Inadvertently, it also had Norton 2.0 meant

for
Win 95. I have removed it and installed AVG 7.0 Free Edition which is
working well. However,when starting the screen shows as under:

QUOTE
Cannot find a device file that may be needed to run Windows or a Windows
application.
The Windows registry or SYSTEM.INI file refers to this device file, but

the
device file no longer exists.
If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or set up program.
If you still want to use the application associated with this device

file,
try reinstalling that application to replace the missing file.
d:\PROGRA~1\NORTON~1\NAVAP.VXD
Press any key to continue.

UNQUOTE

Please advice.
Thanking you
Kind regards
Capt K Ripendran





  #5  
Old December 17th 04, 10:18 AM
Capt K Ripendran
external usenet poster
 
Posts: n/a
Default

What do I do with SYSTEM.INI File? I am more confident to work in REGEDIT as
I can use Find to locate NAVAP.VXD and delete it!
Thanks in advance.


"Jeff Richards" wrote in message
...
To look in SYSTEM.INI, do Start / Run / SYSEDIT / OK and select the
system.ini file. To look in the registry, do Start / Run / REGEDIT / OK

and
use the search function. Searching on NAVAP.VXD should be sufficient.
Delete the entry wherever you find it.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Capt K Ripendran" wrote in message
...
My friend has a WIN 98 SE. Inadvertently, it also had Norton 2.0 meant

for
Win 95. I have removed it and installed AVG 7.0 Free Edition which is
working well. However,when starting the screen shows as under:

QUOTE
Cannot find a device file that may be needed to run Windows or a Windows
application.
The Windows registry or SYSTEM.INI file refers to this device file, but
the
device file no longer exists.
If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or set up program.
If you still want to use the application associated with this device

file,
try reinstalling that application to replace the missing file.
d:\PROGRA~1\NORTON~1\NAVAP.VXD
Press any key to continue.

UNQUOTE

Please advice.
Thanking you
Kind regards
Capt K Ripendran






  #6  
Old December 17th 04, 03:32 PM
Don Phillipson
external usenet poster
 
Posts: n/a
Default

"Capt K Ripendran" wrote in message
...

What do I do with SYSTEM.INI File? I am more confident to work in REGEDIT

as
I can use Find to locate NAVAP.VXD and delete it!


SYSTEM.INI calls other files.
Your current task is to remove the call to a file
you have already deleted. You edit SYSTEM.INI
by standard DOS methods, e.g. remove the
whole line calling NAVAP.VXD or else disactivate
the line by typing in a semicolon
;
at the leftmost end of the line citing NAVAP.VXD

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)


  #7  
Old December 17th 04, 05:01 PM
Gary S. Terhune
external usenet poster
 
Posts: n/a
Default

You edit System.ini, Win.ini, Config.sys, Autoexec.bat, MSDOS.SYS, etc., using
Notepad or SYSEDIT. (Or, if in DOS mode, using EDIT.COM.) The first two are in
the Windows directory, the last three are in the C:\ root directory.

You aren't going to find what you're looking for in the Registry. Note, too,
that special tools are available at symantec.com to help clean up after an
uninstall that fails to clean up all detritus--which encompasses most Norton
uninstalls.

--
Gary S. Terhune
MS MVP Shell/User

"Capt K Ripendran" wrote in message
...
That's right.I actually uninstalled it from Start/Programs/Norton Antivirus
Uninstall and NOT remove it from ADD/REMOVE Programs properties. And still
this problem cropped up. I can go to the Registry and delete the relevant
file.
Thanks for the help.

"Bill in Co." wrote in message
...
When you say "removed" it, I assume you removed it the proper way, by
*uninstalling it*, and not simply deleting the program. If that is not
true, the simplest approach would probably be to reinstall it, reboot (to
complete the installation), and then uninstall it, and reboot again to
complete the uninstallation processes.

Otherwise - it's time to dip into the registry, and the system.ini and
win.ini files, looking for the appropriate references to Norton, and
(CAREFULLY) deleting them.


Capt K Ripendran wrote:
My friend has a WIN 98 SE. Inadvertently, it also had Norton 2.0 meant

for
Win 95. I have removed it and installed AVG 7.0 Free Edition which is
working well. However,when starting the screen shows as under:

QUOTE
Cannot find a device file that may be needed to run Windows or a Windows
application.
The Windows registry or SYSTEM.INI file refers to this device file, but

the
device file no longer exists.
If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or set up program.
If you still want to use the application associated with this device

file,
try reinstalling that application to replace the missing file.
d:\PROGRA~1\NORTON~1\NAVAP.VXD
Press any key to continue.

UNQUOTE

Please advice.
Thanking you
Kind regards
Capt K Ripendran






  #8  
Old December 17th 04, 05:23 PM
Capt K Ripendran
external usenet poster
 
Posts: n/a
Default

Thank you for the input. I am NOT familiar with DOS! Could you kindly
explain it in little more detail as to how I can use SysEdit and do this
EDIT? Alternately, where will I find in Symantec.com these tools to remove
what is remaining?
Thanking you in advance
Capt K Ripendran


"Gary S. Terhune" wrote in message
...
You edit System.ini, Win.ini, Config.sys, Autoexec.bat, MSDOS.SYS, etc.,

using
Notepad or SYSEDIT. (Or, if in DOS mode, using EDIT.COM.) The first two

are in
the Windows directory, the last three are in the C:\ root directory.

You aren't going to find what you're looking for in the Registry. Note,

too,
that special tools are available at symantec.com to help clean up after an
uninstall that fails to clean up all detritus--which encompasses most

Norton
uninstalls.

--
Gary S. Terhune
MS MVP Shell/User

"Capt K Ripendran" wrote in message
...
That's right.I actually uninstalled it from Start/Programs/Norton

Antivirus
Uninstall and NOT remove it from ADD/REMOVE Programs properties. And

still
this problem cropped up. I can go to the Registry and delete the

relevant
file.
Thanks for the help.

"Bill in Co." wrote in message
...
When you say "removed" it, I assume you removed it the proper way, by
*uninstalling it*, and not simply deleting the program. If that is

not
true, the simplest approach would probably be to reinstall it, reboot

(to
complete the installation), and then uninstall it, and reboot again to
complete the uninstallation processes.

Otherwise - it's time to dip into the registry, and the system.ini and
win.ini files, looking for the appropriate references to Norton, and
(CAREFULLY) deleting them.


Capt K Ripendran wrote:
My friend has a WIN 98 SE. Inadvertently, it also had Norton 2.0

meant
for
Win 95. I have removed it and installed AVG 7.0 Free Edition which

is
working well. However,when starting the screen shows as under:

QUOTE
Cannot find a device file that may be needed to run Windows or a

Windows
application.
The Windows registry or SYSTEM.INI file refers to this device file,

but
the
device file no longer exists.
If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or set up program.
If you still want to use the application associated with this device

file,
try reinstalling that application to replace the missing file.
d:\PROGRA~1\NORTON~1\NAVAP.VXD
Press any key to continue.

UNQUOTE

Please advice.
Thanking you
Kind regards
Capt K Ripendran







  #9  
Old December 17th 04, 06:44 PM
Gary S. Terhune
external usenet poster
 
Posts: n/a
Default

1. I'd only recommend DOS to edit these files if you can't get into Windows. If
you're not already at lest a bit familiar with DOS usage, then you're at a
disadvantage. There's usually no mouse available when you're in real DOS mode
(and not just a DOS window), so you use keystrokes like Alt-S to Save, Alt-F-X
to Exit, etc. You also have to know commands to navigate the file system in DOS.
It would be better if you got a book or a knowledgeable friend to help you learn
the basics.

2. When it comes to INI files, in Windows you can simply double-click them in
most cases, and they will automatically open in Notepad, the Windows default
plain-text editor. Be sure not to use anything more complicated, like WordPad or
Word or WordPerfect, since these may add formatting code that will mess up the
files. Other files, like MSDOS.SYS and Autoexec.bat, Config.sys, etc., you
either right-click and choose Edit, or use OpenWith and choose Notepad. When
using OpenWith, make sure the checkbox for "Always use this program..." is NOT
checked (when available.)

3. SYSEDIT.COM is an older editor that automatically loads up the major
configuration files for editing. It used to be the most commonly recommended
application to use in early versions of Windows for this purpose, but most now
just use Notepad or another plain-text editor (Notepad is limited in many ways,
especially in Windows 9x systems, so many people have replaced it with 3rd-party
utilities.) Easiest way to run SYSEDIT is to type that word into the Run box and
press Enter.

4. What strikes me as strange is that you claim to know and love REGEDIT, but
don't know about these other things. That's unusual.

5. As for uninstalling Norton again, that is not a straight-forward task, and I
fear that you are not really up to it. For instance, I probably responded to
hastily when I suggested that Symantec would have answers for you. You say that
Norton AV 2.0 is what was installed. If that's true, then it's a *very* old
version, and not even the Symantec site has instructions for that. They didn't
even own Norton Antivirus when that version was produced. The earliest version
they have data on is Norton 2000 (v. 6.0). I think, instead, that you need to
deal with whatever specific issues crop up--like editing System.ini to not call
for the file it's calling for, and otherwise leave well enough alone.

--
Gary S. Terhune
MS MVP Shell/User

"Capt K Ripendran" wrote in message
...
Thank you for the input. I am NOT familiar with DOS! Could you kindly
explain it in little more detail as to how I can use SysEdit and do this
EDIT? Alternately, where will I find in Symantec.com these tools to remove
what is remaining?
Thanking you in advance
Capt K Ripendran


"Gary S. Terhune" wrote in message
...
You edit System.ini, Win.ini, Config.sys, Autoexec.bat, MSDOS.SYS, etc.,

using
Notepad or SYSEDIT. (Or, if in DOS mode, using EDIT.COM.) The first two

are in
the Windows directory, the last three are in the C:\ root directory.

You aren't going to find what you're looking for in the Registry. Note,

too,
that special tools are available at symantec.com to help clean up after an
uninstall that fails to clean up all detritus--which encompasses most

Norton
uninstalls.

--
Gary S. Terhune
MS MVP Shell/User

"Capt K Ripendran" wrote in message
...
That's right.I actually uninstalled it from Start/Programs/Norton

Antivirus
Uninstall and NOT remove it from ADD/REMOVE Programs properties. And

still
this problem cropped up. I can go to the Registry and delete the

relevant
file.
Thanks for the help.

"Bill in Co." wrote in message
...
When you say "removed" it, I assume you removed it the proper way, by
*uninstalling it*, and not simply deleting the program. If that is

not
true, the simplest approach would probably be to reinstall it, reboot

(to
complete the installation), and then uninstall it, and reboot again to
complete the uninstallation processes.

Otherwise - it's time to dip into the registry, and the system.ini and
win.ini files, looking for the appropriate references to Norton, and
(CAREFULLY) deleting them.


Capt K Ripendran wrote:
My friend has a WIN 98 SE. Inadvertently, it also had Norton 2.0

meant
for
Win 95. I have removed it and installed AVG 7.0 Free Edition which

is
working well. However,when starting the screen shows as under:

QUOTE
Cannot find a device file that may be needed to run Windows or a

Windows
application.
The Windows registry or SYSTEM.INI file refers to this device file,

but
the
device file no longer exists.
If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or set up program.
If you still want to use the application associated with this device
file,
try reinstalling that application to replace the missing file.
d:\PROGRA~1\NORTON~1\NAVAP.VXD
Press any key to continue.

UNQUOTE

Please advice.
Thanking you
Kind regards
Capt K Ripendran








  #10  
Old December 17th 04, 10:38 PM
Jeff Richards
external usenet poster
 
Posts: n/a
Default

Did you find the item in SYSTEM.INI? Typically, you can simply delete the
line where it occurs. If you are concerned about this, or if the line
appears to be important for some other reason (for instance, it's not just
one of a series of similar lines) then copy and paste a small section of the
file that includes the relevant line here and someone can tell you whether
it's safe to delete.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Capt K Ripendran" wrote in message
...
What do I do with SYSTEM.INI File? I am more confident to work in REGEDIT
as
I can use Find to locate NAVAP.VXD and delete it!
Thanks in advance.


"Jeff Richards" wrote in message
...
To look in SYSTEM.INI, do Start / Run / SYSEDIT / OK and select the
system.ini file. To look in the registry, do Start / Run / REGEDIT / OK

and
use the search function. Searching on NAVAP.VXD should be sufficient.
Delete the entry wherever you find it.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Capt K Ripendran" wrote in message
...
My friend has a WIN 98 SE. Inadvertently, it also had Norton 2.0 meant

for
Win 95. I have removed it and installed AVG 7.0 Free Edition which is
working well. However,when starting the screen shows as under:

QUOTE
Cannot find a device file that may be needed to run Windows or a
Windows
application.
The Windows registry or SYSTEM.INI file refers to this device file, but
the
device file no longer exists.
If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or set up program.
If you still want to use the application associated with this device

file,
try reinstalling that application to replace the missing file.
d:\PROGRA~1\NORTON~1\NAVAP.VXD
Press any key to continue.

UNQUOTE

Please advice.
Thanking you
Kind regards
Capt K Ripendran








 




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