su0410 error

So in summary: even if i'd never bought the windows me disk there is
something wrong with my pc as i can't re-install windows '98 as i get the
same error message. The disks are the originals and the only version of '98
that i've ever had (so no chance of mix-ups). Why does the install process
look for this non-existant file when i'm just trying to re-install '98???

"Mart" wrote in message
...
Peter wrote :-

Please help: what does OEM mean?

OEM = Other Equipment Manufacturer

In simple terms, it means that MS produce their 'standard' public versions
of Windows operating systems (OS) in boxed retail format where MS are
responsible for help and support - reflected in their retail prices.

However, MS also sell (under licence) their product to OEM's who in turn
(may) 'tailor' it to suite their own specifications to match their
hardware
and 'bundle' it in the OEM's package, Hence it may well be 'machine
specific". This helps sell OEM hardware products, but as part of their
licence with MS, they (the OEM) are required to provide help and support -
again, reflected in the cost to the OEM of the MS operating system (OS).

Sometimes, OEM's only supply 'Recovery' CD's to the End User (You!), which
are very unlikely to let you 'update/upgrade' an earlier OS to a later
one.

So KB189143 'appears' to be suggesting that a discrepancy exists, in other
words you may have an OEM vs. MS soup. Hence the need to try to determine
exactly what disks you have. You say the PC (desktop?) was 'customer
made'.
You *may* need to consult the original customer (OEM g) for guidance -
particularly the source of his original Win98 installation disk.

A possible clue may be that the update/upgrade is looking for the
non-existent c:\wininsto400\msdxwin.inf file and path.
And there *may* be a fix to overcome that situation. I've never been there
myself, but I'm sure that if someone seen it before, they're bound to jump
in and let us know.

But as I said before, you *may* still be able to 'clean install' WinMe
using
the WinMe CD which you have. And, the method you decide to use depends on
the above factors, but is generally outlined in my earlier post.

Hope that helps and good luck.

Mart


"Peter Brown" wrote in message
...
Please help: what does OEM mean? The disks for the PC version of '98
were
new and sealed, with the booklets, codes etc. etc.

I tried to find the file (I went Search C drive for "*msdxwin.inf") and
nothing came up. It would appear the file is missing rather than
damaged.
If
I use the explorer and open the C drive there is no wininsto400 folder
or
file


"Mart" wrote in message
...
Which now suggests that the version of Win98 on your desktop PC may
have
been installed from an OEM copy.

If so, it might be worth looking at your c:\wininsto400\msdxwin.inf
file
with notepad and confirming the
Signature="$CHICAGO$" entry, as per the KB article :- "PRB: Error
During
Preinstallation of Third-Party Driver"
http://support.microsoft.com/kb/189143/EN-US/

Mart


"Peter Brown" wrote in message
...
One further thing I should add is that I thought that there was a
problem
with my PC's version of windows98 and I tried to re-install it
and....had
the same error message!

"Peter Brown" wrote in message
...
dell laptop, customer made pc.to be honest i didn't think that this
thread
would go on so long. i only wanted to upgrade so that i could use my
camera
phone on my pc. it looks like i'm in way over my head and i'll just
accept
that i can't use the camera phone


"Mike M" wrote in message
...
Peter,

Make of laptop? Make of PC?
--
Mike Maltby MS-MVP



Peter Brown wrote:

I bought a copy of Windows ME from Ebay that had been supplied
to
somebody with their Compaq PC. I did so in order to upgrade my
OS
so
that I could run other software. What I can't understand is that
I
don't get the same error message on my PC and my laptop. The PC
has
'98 (I still have the original CDs), whereas the laptop had 98
pre-installed. After I had the problems on the PC, and thinking
that
I'd been duped I put the CD into the laptop and it worked! I was
given the option in both case of "upgrading" the OS system and
it
worked on one PC and not on the other.

Did you check for the $CHICAGO$ signature like someone else suggested
earlier? When looking for the file did you make sure that "Show
hidden/system files" was set properly?

John

Peter Brown wrote:

So in summary: even if i'd never bought the windows me disk there is
something wrong with my pc as i can't re-install windows '98 as i get the
same error message. The disks are the originals and the only version of '98
that i've ever had (so no chance of mix-ups). Why does the install process
look for this non-existant file when i'm just trying to re-install '98???

"Mart" wrote in message
...

Peter wrote :-


Please help: what does OEM mean?

OEM = Other Equipment Manufacturer

In simple terms, it means that MS produce their 'standard' public versions
of Windows operating systems (OS) in boxed retail format where MS are
responsible for help and support - reflected in their retail prices.

However, MS also sell (under licence) their product to OEM's who in turn
(may) 'tailor' it to suite their own specifications to match their

hardware

and 'bundle' it in the OEM's package, Hence it may well be 'machine
specific". This helps sell OEM hardware products, but as part of their
licence with MS, they (the OEM) are required to provide help and support -
again, reflected in the cost to the OEM of the MS operating system (OS).

Sometimes, OEM's only supply 'Recovery' CD's to the End User (You!), which
are very unlikely to let you 'update/upgrade' an earlier OS to a later

one.

So KB189143 'appears' to be suggesting that a discrepancy exists, in other
words you may have an OEM vs. MS soup. Hence the need to try to determine
exactly what disks you have. You say the PC (desktop?) was 'customer

made'.

You *may* need to consult the original customer (OEM g) for guidance -
particularly the source of his original Win98 installation disk.

A possible clue may be that the update/upgrade is looking for the
non-existent c:\wininsto400\msdxwin.inf file and path.
And there *may* be a fix to overcome that situation. I've never been there
myself, but I'm sure that if someone seen it before, they're bound to jump
in and let us know.

But as I said before, you *may* still be able to 'clean install' WinMe

using

the WinMe CD which you have. And, the method you decide to use depends on
the above factors, but is generally outlined in my earlier post.

Hope that helps and good luck.

Mart


"Peter Brown" wrote in message
...

Please help: what does OEM mean? The disks for the PC version of '98

were

new and sealed, with the booklets, codes etc. etc.

I tried to find the file (I went Search C drive for "*msdxwin.inf") and
nothing came up. It would appear the file is missing rather than

damaged.

If
I use the explorer and open the C drive there is no wininsto400 folder

or

file


"Mart" wrote in message
...

Which now suggests that the version of Win98 on your desktop PC may

have

been installed from an OEM copy.

If so, it might be worth looking at your c:\wininsto400\msdxwin.inf

file

with notepad and confirming the
Signature="$CHICAGO$" entry, as per the KB article :- "PRB: Error

During

Preinstallation of Third-Party Driver"
http://support.microsoft.com/kb/189143/EN-US/

Mart


"Peter Brown" wrote in message
...

One further thing I should add is that I thought that there was a

problem

with my PC's version of windows98 and I tried to re-install it

and....had

the same error message!

"Peter Brown" wrote in message
...

dell laptop, customer made pc.to be honest i didn't think that this

thread

would go on so long. i only wanted to upgrade so that i could use my

camera

phone on my pc. it looks like i'm in way over my head and i'll just
accept
that i can't use the camera phone


"Mike M" wrote in message
.. .

Peter,

Make of laptop? Make of PC?
--
Mike Maltby MS-MVP



Peter Brown wrote:


I bought a copy of Windows ME from Ebay that had been supplied

to

somebody with their Compaq PC. I did so in order to upgrade my

OS

so

that I could run other software. What I can't understand is that

I

don't get the same error message on my PC and my laptop. The PC
has
'98 (I still have the original CDs), whereas the laptop had 98
pre-installed. After I had the problems on the PC, and thinking

that

I'd been duped I put the CD into the laptop and it worked! I was
given the option in both case of "upgrading" the OS system and

it

worked on one PC and not on the other.

Err.. Ooops - a 'senior' moment g

It was just to see if anyone would spot my deliberate mistake - if only.

Mart


"John John" wrote in message
...
Mart wrote:

OEM = Other Equipment Manufacturer

"Original" Equipment Manufacturer Mart.

John

Probably just a "typo" Mart. ;-)

John

Mart wrote:

Err.. Ooops - a 'senior' moment g

It was just to see if anyone would spot my deliberate mistake - if only.

Mart


"John John" wrote in message
...

Mart wrote:


OEM = Other Equipment Manufacturer

"Original" Equipment Manufacturer Mart.

John

Oh! yes of course, John. Thanks for recognising it - finger trouble g

Mart


"John John" wrote in message
...
Probably just a "typo" Mart. ;-)

John

Mart wrote:

Err.. Ooops - a 'senior' moment g

It was just to see if anyone would spot my deliberate mistake - if only.

Mart


"John John" wrote in message
...

Mart wrote:


OEM = Other Equipment Manufacturer

"Original" Equipment Manufacturer Mart.

John

Why does the install process look for this
non-existant file when i'm just trying to re-install '98???

*Possibly*, the 'original installation' was batched by the OEM, whereby the
original (supplied?) Win98 disk was not actually used to install it on your
PC. But rather a 'special' folder used for set-up and then deleted on
completion, leaving behind an 'erroneous path statement.

Pure speculation Peter, but I don't have an 'absolute' explanation -
especially from this distance g. I would probably need to see your PC
and/or know its pedigree. But as before, someone *may* have come across this
and be able to offer a better explanation - or even a fix.

Mart


"Peter Brown" wrote in message
...
So in summary: even if i'd never bought the windows me disk there is
something wrong with my pc as i can't re-install windows '98 as i get the
same error message. The disks are the originals and the only version of
'98
that i've ever had (so no chance of mix-ups). Why does the install process
look for this non-existant file when i'm just trying to re-install '98???

"Mart" wrote in message
...
Peter wrote :-

Please help: what does OEM mean?

OEM = Other Equipment Manufacturer

In simple terms, it means that MS produce their 'standard' public
versions
of Windows operating systems (OS) in boxed retail format where MS are
responsible for help and support - reflected in their retail prices.

However, MS also sell (under licence) their product to OEM's who in turn
(may) 'tailor' it to suite their own specifications to match their
hardware
and 'bundle' it in the OEM's package, Hence it may well be 'machine
specific". This helps sell OEM hardware products, but as part of their
licence with MS, they (the OEM) are required to provide help and
support -
again, reflected in the cost to the OEM of the MS operating system (OS).

Sometimes, OEM's only supply 'Recovery' CD's to the End User (You!),
which
are very unlikely to let you 'update/upgrade' an earlier OS to a later
one.

So KB189143 'appears' to be suggesting that a discrepancy exists, in
other
words you may have an OEM vs. MS soup. Hence the need to try to determine
exactly what disks you have. You say the PC (desktop?) was 'customer
made'.
You *may* need to consult the original customer (OEM g) for guidance -
particularly the source of his original Win98 installation disk.

A possible clue may be that the update/upgrade is looking for the
non-existent c:\wininsto400\msdxwin.inf file and path.
And there *may* be a fix to overcome that situation. I've never been
there
myself, but I'm sure that if someone seen it before, they're bound to
jump
in and let us know.

But as I said before, you *may* still be able to 'clean install' WinMe
using
the WinMe CD which you have. And, the method you decide to use depends on
the above factors, but is generally outlined in my earlier post.

Hope that helps and good luck.

Mart


"Peter Brown" wrote in message
...
Please help: what does OEM mean? The disks for the PC version of '98
were
new and sealed, with the booklets, codes etc. etc.

I tried to find the file (I went Search C drive for "*msdxwin.inf") and
nothing came up. It would appear the file is missing rather than
damaged.
If
I use the explorer and open the C drive there is no wininsto400 folder
or
file


"Mart" wrote in message
...
Which now suggests that the version of Win98 on your desktop PC may
have
been installed from an OEM copy.

If so, it might be worth looking at your c:\wininsto400\msdxwin.inf
file
with notepad and confirming the
Signature="$CHICAGO$" entry, as per the KB article :- "PRB: Error
During
Preinstallation of Third-Party Driver"
http://support.microsoft.com/kb/189143/EN-US/

Mart


"Peter Brown" wrote in message
...
One further thing I should add is that I thought that there was a
problem
with my PC's version of windows98 and I tried to re-install it
and....had
the same error message!

"Peter Brown" wrote in message
...
dell laptop, customer made pc.to be honest i didn't think that
this
thread
would go on so long. i only wanted to upgrade so that i could use
my
camera
phone on my pc. it looks like i'm in way over my head and i'll just
accept
that i can't use the camera phone


"Mike M" wrote in message
...
Peter,

Make of laptop? Make of PC?
--
Mike Maltby MS-MVP



Peter Brown wrote:

I bought a copy of Windows ME from Ebay that had been supplied
to
somebody with their Compaq PC. I did so in order to upgrade my
OS
so
that I could run other software. What I can't understand is
that
I
don't get the same error message on my PC and my laptop. The PC
has
'98 (I still have the original CDs), whereas the laptop had 98
pre-installed. After I had the problems on the PC, and thinking
that
I'd been duped I put the CD into the laptop and it worked! I
was
given the option in both case of "upgrading" the OS system and
it
worked on one PC and not on the other.

I saw it, Mart, but thought it'd be a bit churlish to mention it, as it
didn't seem possible you didn't know, and as typos go it was hardly the end
of the world! That's next week.


Shane


"Mart" wrote in message
...
Oh! yes of course, John. Thanks for recognising it - finger trouble g

Mart


"John John" wrote in message
...
Probably just a "typo" Mart. ;-)

John

Mart wrote:

Err.. Ooops - a 'senior' moment g

It was just to see if anyone would spot my deliberate mistake - if
only.

Mart


"John John" wrote in message
...

Mart wrote:


OEM = Other Equipment Manufacturer

"Original" Equipment Manufacturer Mart.

John

LOL

Thanks for your confidence, Shane. 'Scuse me whilst I just go and put my
affairs in order.

Mart


"Shane" wrote in message
...
I saw it, Mart, but thought it'd be a bit churlish to mention it, as it
didn't seem possible you didn't know, and as typos go it was hardly the
end
of the world! That's next week.


Shane


"Mart" wrote in message
...
Oh! yes of course, John. Thanks for recognising it - finger trouble g

Mart


"John John" wrote in message
...
Probably just a "typo" Mart. ;-)

John

Mart wrote:

Err.. Ooops - a 'senior' moment g

It was just to see if anyone would spot my deliberate mistake - if
only.

Mart


"John John" wrote in message
...

Mart wrote:


OEM = Other Equipment Manufacturer

"Original" Equipment Manufacturer Mart.

John

Hmm, to return to the problem. It appears that the problem is nothing to do
with the introduction of the windows me disk (as evidenced by the failure to
re-install windows98), and therefore it's something more fundamental with my
pc. I'm off to post on a windows98 newsgroup.


"Mart" wrote in message
...
LOL

Thanks for your confidence, Shane. 'Scuse me whilst I just go and put my
affairs in order.

Mart


"Shane" wrote in message
...
I saw it, Mart, but thought it'd be a bit churlish to mention it, as it
didn't seem possible you didn't know, and as typos go it was hardly the
end
of the world! That's next week.


Shane


"Mart" wrote in message
...
Oh! yes of course, John. Thanks for recognising it - finger trouble g

Mart


"John John" wrote in message
...
Probably just a "typo" Mart. ;-)

John

Mart wrote:

Err.. Ooops - a 'senior' moment g

It was just to see if anyone would spot my deliberate mistake - if
only.

Mart


"John John" wrote in message
...

Mart wrote:


OEM = Other Equipment Manufacturer

"Original" Equipment Manufacturer Mart.

John

It'll hardly matter whether or not your affairs are in order at "the end
of the world"! No one will be left to fight over your considerable
estate. I think you should spend it all in the next few days, give us
your coordinates so that we can come over and help you.

John

Mart wrote:

LOL

Thanks for your confidence, Shane. 'Scuse me whilst I just go and put my
affairs in order.

Mart


"Shane" wrote in message
...

I saw it, Mart, but thought it'd be a bit churlish to mention it, as it
didn't seem possible you didn't know, and as typos go it was hardly the
end
of the world! That's next week.


Shane


"Mart" wrote in message
...

Oh! yes of course, John. Thanks for recognising it - finger trouble g

Mart


"John John" wrote in message
...

Probably just a "typo" Mart. ;-)

John

Mart wrote:


Err.. Ooops - a 'senior' moment g

It was just to see if anyone would spot my deliberate mistake - if

only.

Mart


"John John" wrote in message
. ..


Mart wrote:



OEM = Other Equipment Manufacturer

"Original" Equipment Manufacturer Mart.

John