LSP conflict - eTrust EZ Antivirus

Don't know if this is the proper ng, but...

I installed version 6.2 of EZ Antivirus, but the e-mail protection feature
will not work because of a supposed LSP conflict with some other program. Of
course I've been trying to get a solution from them, but I'm getting the
runaround - being told to do things that I've already told them that I've
done!

I checked all of the installed programs in Add/Remove, but found nothing
that I didn't know about. Checked for spyware and adware, that's okay. Had
none of the programs on their "problem" list installed. Uninstalled EZ in
Safe mode and reinstalled in Safe mode. All of the things meant to be their
"
solution". No change. BTW, this has been going on for over two weeks now.

Can anyone help, please? Is there a way of knowing which programs use LSP?
What should I do?

Thank you very much.

Franz

"Franz Bruck" wrote in message
...
Don't know if this is the proper ng, but...

I installed version 6.2 of EZ Antivirus, but the e-mail protection feature
will not work because of a supposed LSP conflict with some other program.
Of
course I've been trying to get a solution from them, but I'm getting the
runaround - being told to do things that I've already told them that I've
done!

I checked all of the installed programs in Add/Remove, but found nothing
that I didn't know about. Checked for spyware and adware, that's okay. Had
none of the programs on their "problem" list installed. Uninstalled EZ in
Safe mode and reinstalled in Safe mode. All of the things meant to be
their
"
solution". No change. BTW, this has been going on for over two weeks now.

Can anyone help, please? Is there a way of knowing which programs use LSP?
What should I do?

Thank you very much.

Franz

http://www.spywaredata.com/lsp.php

--

Regards

Steven Burn
Ur I.T. Mate Group
www.it-mate.co.uk

Keeping it FREE!

Hi Franz,

If there are any McAfee or Norton applications installed,
uninstall all of them and retry the install.

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
How to Configure Outlook Express for Internet News:
http://support.microsoft.com/default.aspx?kbid=171164

"Franz Bruck" wrote
Don't know if this is the proper ng, but...

I installed version 6.2 of EZ Antivirus, but the e-mail protection feature
will not work because of a supposed LSP conflict with some other program.
Of
course I've been trying to get a solution from them, but I'm getting the
runaround - being told to do things that I've already told them that I've
done!

I checked all of the installed programs in Add/Remove, but found nothing
that I didn't know about. Checked for spyware and adware, that's okay. Had
none of the programs on their "problem" list installed. Uninstalled EZ in
Safe mode and reinstalled in Safe mode. All of the things meant to be
their
"
solution". No change. BTW, this has been going on for over two weeks now.

Can anyone help, please? Is there a way of knowing which programs use LSP?
What should I do?

Thank you very much.

Franz

Hi, Bert!

There aren't. Beside, I uninstalled and reinstalled in Safe Mode. Thanks
anyway.

Franz

"Bert Kinney" wrote in message
...
Hi Franz,

If there are any McAfee or Norton applications installed,
uninstall all of them and retry the install.

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
How to Configure Outlook Express for Internet News:
http://support.microsoft.com/default.aspx?kbid=171164

"Franz Bruck" wrote
Don't know if this is the proper ng, but...

I installed version 6.2 of EZ Antivirus, but the e-mail protection
feature
will not work because of a supposed LSP conflict with some other
program.
Of
course I've been trying to get a solution from them, but I'm getting the
runaround - being told to do things that I've already told them that
I've
done!

I checked all of the installed programs in Add/Remove, but found nothing
that I didn't know about. Checked for spyware and adware, that's okay.
Had
none of the programs on their "problem" list installed. Uninstalled EZ
in
Safe mode and reinstalled in Safe mode. All of the things meant to be
their
"
solution". No change. BTW, this has been going on for over two weeks
now.

Can anyone help, please? Is there a way of knowing which programs use
LSP?
What should I do?

Thank you very much.

Franz

Hi, Steven!

Thanks for getting back to me. I checked to see if I had any of the items
listed that were either parasites or pending. I had nothing.

Any other ideas?

Franz

"Steven Burn" wrote in message
...
"Franz Bruck" wrote in message
...
Don't know if this is the proper ng, but...

I installed version 6.2 of EZ Antivirus, but the e-mail protection
feature
will not work because of a supposed LSP conflict with some other
program.
Of
course I've been trying to get a solution from them, but I'm getting the
runaround - being told to do things that I've already told them that
I've
done!

I checked all of the installed programs in Add/Remove, but found nothing
that I didn't know about. Checked for spyware and adware, that's okay.
Had
none of the programs on their "problem" list installed. Uninstalled EZ
in
Safe mode and reinstalled in Safe mode. All of the things meant to be
their
"
solution". No change. BTW, this has been going on for over two weeks
now.

Can anyone help, please? Is there a way of knowing which programs use
LSP?
What should I do?

Thank you very much.

Franz

http://www.spywaredata.com/lsp.php

--

Regards

Steven Burn
Ur I.T. Mate Group
www.it-mate.co.uk

Keeping it FREE!