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Persistent crash in newbuilt system



 
 
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  #1  
Old June 11th 04, 10:04 PM
Jim the Computer Guy
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Default Persistent crash in newbuilt system

Am building a new system for a customer. As I finish
loading Win98 (OS installed, updated, loaded MB, audio,
NIC and video drivers) I get "Error Starting Program"
message that reads "The MSVCRT.DLL file is linked to
missing export NTDLL.DLL:RtlGetNtVersionNumbers." When I
click on Okay, I get "Error loading Explorer.exe. You must
reinstall Windows." When I click on okay, the computer
locks up. I have reinstalled Windows, changed video card,
RAM, and hard drive and I always end up with the same
error. Based on what I HAVEN'T replaced, I suspect a bad
motherboard. Any ideas? Thanks!

Jim the Computer Guy
...but I'm stumped!
  #2  
Old June 12th 04, 10:53 AM
Lil' Dave
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Posts: n/a
Default Persistent crash in newbuilt system

http://support.microsoft.com/default...b;en-us;330314
http://www.hfkinc.com/faq.htm
"Jim the Computer Guy" wrote in message
...
Am building a new system for a customer. As I finish
loading Win98 (OS installed, updated, loaded MB, audio,
NIC and video drivers) I get "Error Starting Program"
message that reads "The MSVCRT.DLL file is linked to
missing export NTDLL.DLL:RtlGetNtVersionNumbers." When I
click on Okay, I get "Error loading Explorer.exe. You must
reinstall Windows." When I click on okay, the computer
locks up. I have reinstalled Windows, changed video card,
RAM, and hard drive and I always end up with the same
error. Based on what I HAVEN'T replaced, I suspect a bad
motherboard. Any ideas? Thanks!

Jim the Computer Guy
...but I'm stumped!



 




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