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Screen Resolution
My dear brother was trying to do something on my fathers computer. He's new
to computers at age 79 and I only have limited knowledge of systems problems. The current setting is now 16 color and a resolution of 640 by 480. I've followed the trouble shoot instructions and nothing seems to fix the problem. The Hardware Accelerator is set to "None", etc. How can I rectify the problem. Also since my brothers intervention I am getting error messages at start up, ie "Kb891711 has caused an error in MMSYSTEM.DLL" and while I'm going crazy trying to reset everything I'm getting other DLL error type messages. "Helpctr has caused an error in KERNEL32.DLL" and "Rundll32 has caused an error in MMSYSTEM.DLL". I've been unable to do a restart check point from a previous version as there are no previous checkpoints since my brother "fixed" my fathers computer. Please Help, Thank you all. |
#2
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Reboot to Safe Mode
Open Device Manager Remove ALL Display Adapters Remove ALL Monitors Reboot to Normal Mode - Windows will reinstall the required drivers - hopefully curing that problem. Look here for help with Help http://www.btinternet.com/~winnoel/HSfails.htm it does look rather as if mmsystem.dll may be the source of the problems - what is the version number of the file? - and if you do a Search for it, where do you find copies? - are they all the same version?? -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "wojopo18" wrote in message ... My dear brother was trying to do something on my fathers computer. He's new to computers at age 79 and I only have limited knowledge of systems problems. The current setting is now 16 color and a resolution of 640 by 480. I've followed the trouble shoot instructions and nothing seems to fix the problem. The Hardware Accelerator is set to "None", etc. How can I rectify the problem. Also since my brothers intervention I am getting error messages at start up, ie "Kb891711 has caused an error in MMSYSTEM.DLL" and while I'm going crazy trying to reset everything I'm getting other DLL error type messages. "Helpctr has caused an error in KERNEL32.DLL" and "Rundll32 has caused an error in MMSYSTEM.DLL". I've been unable to do a restart check point from a previous version as there are no previous checkpoints since my brother "fixed" my fathers computer. Please Help, Thank you all. |
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