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Computer will not shut off



 
 
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  #1  
Old August 10th 04, 11:43 PM
J Knox
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Posts: n/a
Default Computer will not shut off

My computer will not go past the opening screen, and will
not turn off even if I hit the power button. What is the
problem, and how can I resolve this. Any help would be
greatly appriciated.
  #2  
Old August 11th 04, 01:48 AM
Ron Badour
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Default Computer will not shut off

Do a ctrl-alt-del and see if explorer.exe is shown as running. If it is
not:

Many people have gotten relief for this kind of problem by following the fix
described in this article:

Recovering From a Failed Internet Explorer Upgrade in Windows 98
http://support.microsoft.com/default...b;en-us;249191


--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"J Knox" wrote in message
...
My computer will not go past the opening screen, and will
not turn off even if I hit the power button. What is the
problem, and how can I resolve this. Any help would be
greatly appriciated.



 




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