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windows explorer error
HELP!!!! i have problem. windows explorer error comes up
even when i restart. a number is given ~7082808388.tmp . when i try to close the message box, my entire screen goes blank or blue as you might say and nothing works, so i have to turn the computer off manually and all is fine for 1 to 2 minutes, then the explorer error box comes up again. nothing i have tried works, including goback, dr. watson, deleting, etc... what do i do? please, please, please help. i'm only less than a novice. |
#2
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windows explorer error
Your error is due to malware of some sort, possibly a commercial parasite
picked up whilst browsing. Lots of users have been reporting this problem in the last week or so but the malware's name and source is, to me at least, still unknown. Check your system using your preferred antivirus application making sure first that you are using an updated current set of viral reference signatures. Try booting to Safe Mode and emptying both your Windows\Temp folder and also your Temporary Internet Files (Control Panel | Internet Options | General | Delete Files and make sure you check the box "Delete all offline content"). Next open MSConfig, (Start | Run, type MSConfig in the box and click OK), open the Startup tab and look for an uncheck any rogue entries. Boot back into Normal Mode. This would be a good time to download yourself a copy of the free Ad-Aware 6.0 from Lavasoft (http://www.lavasoftusa.com/software/adaware/) and also SpyBot Search & Destroy (http://www.safer-networking.org/) and use them to check your system for other commercial parasites remembering that they are only as good as when you last updated their reference files. I also use a program called BHODemon (http://www.definitivesolutions.com/bhodemon.htm that checks for unwanted Browser Help Objects and SpywareBlaster (http://www.wilderssecurity.net/spywareblaster.html) which can help prevent some parasites getting a grip on your PC. Then there is CWShredder (http://www.zerosrealm.com/downloads/CWShredder.zip or http://www.spywareinfo.com/~merijn/files/cwshredder.zip) which is the best way of getting rid of the many forms of the CoolWebSearch hijacker details of which can be found at http://www.spywareinfo.com/~merijn/cwschronicles.html and also http://www.pestpatrol.com/pestinfo/c/cws.asp.. Finally if you still continue to experience problems download a copy of HijackThis from (http://www.spywareinfo.com/~merijn/downloads.html). Create a folder called hijackthis on C: and copy the file you downloaded to that folder. Close as many applications as you can including all instances of Internet Explorer and then run hijackthis.exe and post back the log, provided that it isn't too long, to this thread, otherwise to the HijackThis Forum at http://www.spywareinfo.com/forums/ and hopefully this will enable someone to identify the cause of your problem. --? Mike Maltby MS-MVP randy wrote: HELP!!!! i have problem. windows explorer error comes up even when i restart. a number is given ~7082808388.tmp . when i try to close the message box, my entire screen goes blank or blue as you might say and nothing works, so i have to turn the computer off manually and all is fine for 1 to 2 minutes, then the explorer error box comes up again. nothing i have tried works, including goback, dr. watson, deleting, etc... what do i do? please, please, please help. i'm only less than a novice. |
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