Computer loses connection when on Internet

If I'm connected to the Internet, and don't type or search for a short period
of time, like 1-2 minutes, I lose the Internet connection. Then, I can't
reconnect without shutting down the entire computer. Help!

Sounds like malware (malicious software.) First thing to do is to clear all
that out. See my article at http://grystmill.com/articles/security.htm for
suggestions on cleaning up your system.

--
Gary S. Terhune
MS MVP Shell/User

"Jill" wrote in message
...
If I'm connected to the Internet, and don't type or search for a short
period
of time, like 1-2 minutes, I lose the Internet connection. Then, I can't
reconnect without shutting down the entire computer. Help!

Gary, I would love to take your advice, but I just had a computer tech clean
out my computer last week; and install AVG for viruses; ever since he did
this, the problem has occurred. I have a call back into him to fix the
problem! I thought there was something with Windows 98 specifically that
caused this; I thought I remembered changing some setting once before?
Maybe I'm wrong. Jill

"Gary S. Terhune" wrote:

Sounds like malware (malicious software.) First thing to do is to clear all
that out. See my article at http://grystmill.com/articles/security.htm for
suggestions on cleaning up your system.

--
Gary S. Terhune
MS MVP Shell/User

"Jill" wrote in message
...
If I'm connected to the Internet, and don't type or search for a short
period
of time, like 1-2 minutes, I lose the Internet connection. Then, I can't
reconnect without shutting down the entire computer. Help!

There is nothing I know of in Win98 settings that would force you to reboot
before reconnecting. Auto-disconnect there is galore, in the DUN and modem
settings, but nothing that would prevent you from immediately reconnecting.

That's why I suspect malware. If the tech only "cleaned up" and did not
perform a clean reinstall of your system, then I respectfully suggest that
something was missed. Honestly, with my own customers that have heavily
infested systems I always recommend a clean reinstall. A bit more expensive
maybe/maybe not, but with guaranteed results.

--
Gary S. Terhune
MS MVP Shell/User

"Jill" wrote in message
...
Gary, I would love to take your advice, but I just had a computer tech
clean
out my computer last week; and install AVG for viruses; ever since he did
this, the problem has occurred. I have a call back into him to fix the
problem! I thought there was something with Windows 98 specifically that
caused this; I thought I remembered changing some setting once before?
Maybe I'm wrong. Jill

"Gary S. Terhune" wrote:

Sounds like malware (malicious software.) First thing to do is to clear
all
that out. See my article at http://grystmill.com/articles/security.htm
for
suggestions on cleaning up your system.

--
Gary S. Terhune
MS MVP Shell/User

"Jill" wrote in message
...
If I'm connected to the Internet, and don't type or search for a short
period
of time, like 1-2 minutes, I lose the Internet connection. Then, I
can't
reconnect without shutting down the entire computer. Help!