WIN98 not shutting down

On Compaq Armada laptop, get to "Windows is shutting down" stage on monitor
then it freezes. Tried holding on/off button for 10 secs and the screen
blanks out but when restart, the same message appears. Can't get back into
system.

(1) Can you boot to Safe Mode?
(Hold CTRL as you boot to get the Startup Menu, & select "Safe
Mode".)
If so, there may be another solution.

(2) Otherwise... (wait a bit for others, but...) here is an article that
does mention the condition.

WARNING: Some say an over-install of Windows, especially involving a
laptop, is a bad idea, as it my not get .vxd's right.

WELL, it should be OK just to take Wininit.exe, though...

http://support.microsoft.com/default...98&Product=w98
Windows 95/98 Boots Directly to "Shut Down" Screen

........Quote of article............
SYMPTOMS
When you start your computer, you may see the following message:

It's now safe to turn off your computer
This behavior can occur in any mode.

CAUSE
This behavior can occur if the Vmm32.vxd or Wininit.exe file is missing
or damaged.

RESOLUTION
To resolve this issue, follow these steps:

1. To Obtain a New Copy of the Wininit.exe File
Extract a new copy of the Wininit.exe file from your original Windows
95/98 disks or CD-ROM to the Windows folder. In Windows 95, the
Wininit.exe file is located in the Win95_11.cab cabinet file on the
Windows 95 CD-ROM or disk 11 of your original Windows 95 disks.

(In Win98SE, it's in WIN98_47.CAB... PCR.)

For more information about using the Extract tool, click Start, point to
Programs, click MS-DOS prompt, type extract, and then press ENTER.

For additional information about using the Extract tool, please see the
following article in the Microsoft Knowledge Base:
http://support.microsoft.com/default...b;EN-US;129605
129605 How to Extract Original Compressed Windows Files

2. Restart the computer.

NOTE: If you installed Windows 95 from a CD-ROM, you may need to enable
the Mscdex.exe line in the Autoexec.bat file or reinstall the real-mode
CD-ROM drivers included with the CD-ROM drive before you can reinstall
Windows 95. After you enable the real-mode CD-ROM drivers, repeat step 1
to restart the computer.

To Re-Create the Vmm32.vxd File

1. Restart your computer. For Windows 95, when you see the "Starting
Windows 95" message, press the F8 key, and then choose Command Prompt
Only from the Startup menu. For Windows 98, press and hold down the CTRL
key after your computer completes the Power On Self Test (POST), and
then choose Command Prompt Only from the Startup menu.

2. Type the following line to change to the Windows\System folder:
cd \windows\system

3. Type the following line:
ren vmm32.vxd vmm32.old

4. Reinstall Windows 95/98.

NOTE: If you installed Windows 95 from a CD-ROM, you may need to enable
the Mscdex.exe line in the Autoexec.bat file or reinstall the real-mode
CD-ROM drivers included with the CD-ROM drive before you can reinstall
Windows 95. After you enable the real-mode CD-ROM drivers, repeat step 1
to restart the computer.

MORE INFORMATION
A Vmm32.vxd file is included on the Windows 95 disks and CD-ROM.
Extracting this version of the file does not solve the problem, as it is
an incomplete version of the file. You must run Setup to re-create a
system-specific Vmm32.vxd file.

If Advanced Configuration and Power Interface (ACPI) is enabled in your
computer's Basic Input/Output System (BIOS), the "It's now safe to turn
off your computer" message may not be displayed when you shut down
Windows 95/98.

If this article does not describe your shutdown-related issue, please
see the following Microsoft Web site to view more articles about
shutting down Windows 98:

The information in this article applies to:
Microsoft Windows 95
........End of quote.................


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Brierie" wrote in message
...
| On Compaq Armada laptop, get to "Windows is shutting down" stage on
monitor
| then it freezes. Tried holding on/off button for 10 secs and the
screen
| blanks out but when restart, the same message appears. Can't get back
into
| system.

Start here for shutdown troubleshooting:
http://www.aumha.org/a/shutdown.htm

Computer Stops Responding When You Try to Shut It Down
http://support.microsoft.com/default...;en-us;Q196008

Problems Shutting Down Windows 98 Second Edition
http://support.microsoft.com/default...;en-us;Q238096

--

Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm


"Brierie" wrote in message
...
On Compaq Armada laptop, get to "Windows is shutting down" stage on
monitor
then it freezes. Tried holding on/off button for 10 secs and the screen
blanks out but when restart, the same message appears. Can't get back
into
system.