PowerManagement, PCIcommunications device, Scanner, Modem

Control Panel Add\Remove Programs WindowsXP Service Pack 2

(I will answer your other post here when I get home from work....assuming the storm
doesn't cut my power)
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

"jane" wrote in message
...
Hello (can I say hi instead, I feel like an outsider)

I mentioned a friend in Whyalla before and a problem he had,
just wondering if you can help him with a quickie.
He wants to know if he can remove service pack2 from his xp system, it seems
to perhaps be the cause of his Hewlett Packard
problem.
If he can do it, how?
(I have searched groups on this server and on my own isp's but there
doesnt seem to be much regarding xp).

Thanks guys

regards Jane

Do you mean snow storm, Glen or another type of storm and what State in the
U.S. are you from? I hope you stay safe. smile

"glee" wrote in message
...
: Control Panel Add\Remove Programs WindowsXP Service Pack 2
:
: (I will answer your other post here when I get home from work....assuming
the storm
: doesn't cut my power)
: --
: Glen Ventura, MS MVP Shell/User, A+
: http://dts-l.org/goodpost.htm
:
: "jane" wrote in message
: ...
: Hello (can I say hi instead, I feel like an outsider)
:
: I mentioned a friend in Whyalla before and a problem he had,
: just wondering if you can help him with a quickie.
: He wants to know if he can remove service pack2 from his xp system, it
seems
: to perhaps be the cause of his Hewlett Packard
: problem.
: If he can do it, how?
: (I have searched groups on this server and on my own isp's but there
: doesnt seem to be much regarding xp).
:
: Thanks guys
:
: regards Jane
:
:
:

"jane" wrote in message ...

3)Have installed and reinstalled the drivers for Modem, it is a nightmare
(oh, it was PCI enumerator in device manager that had !!marks next to
it).
(the modem is internal. It is a conexant HSFI. numbers on chip are ;::
cx11252-11 plus 0403Y1AM. )
I managed to get a burnt CD off of the computer guy with the Drivers on it,
and he said it is a 'Discovery S6K.

You might want to try these generic modem drivers offered by Conexant-
http://www.conexant.com/support/md_d...ssistance.html


I don't know what version of 98 you have, but there's only a 98SE
version. May be worth a shot regardless. There's also a program
(List modem app) and docs on the page to better identify the modem.
That might help, in searching for drivers, if the conexant ones
don't work out.

Bill, I have found it seems to be the general consensus in the technology
world that 98SE is the bare minimum a user must have nowadays. It makes me
wonder if this will last all the way up to Microsoft's final deadline of 30
June 2006 for 98, 98SE and ME support. I think companies have come to the
conclusion that 98 first edition is too old to try and support anymore. This
observation is just a guess on my part.

"Bill Blanton" wrote in message
...
:
: "jane" wrote in message
...
:
: 3)Have installed and reinstalled the drivers for Modem, it is a nightmare
: (oh, it was PCI enumerator in device manager that had !!marks next to
: it).
: (the modem is internal. It is a conexant HSFI. numbers on chip are ;::
: cx11252-11 plus 0403Y1AM. )
: I managed to get a burnt CD off of the computer guy with the Drivers on
it,
: and he said it is a 'Discovery S6K.
:
: You might want to try these generic modem drivers offered by Conexant-
: http://www.conexant.com/support/md_d...ssistance.html
:
:
: I don't know what version of 98 you have, but there's only a 98SE
: version. May be worth a shot regardless. There's also a program
: (List modem app) and docs on the page to better identify the modem.
: That might help, in searching for drivers, if the conexant ones
: don't work out.
:
:
:

Jane,

You keep mentioning other drivers, for the modem at least (not drivers
included with Windows.) Where are all these coming from? What kind of
machine is this and what other installations are you running becides the
Windows instalaltion?

Also, I don't understand why you have any mention of a Canon printer if
there's wasn't anything hooked up to this machine. Again, what
installation routines are you running besides the Windows Setup? Is
there some master CD for the machine?

--
Gary S. Terhune
MS MVP Shell/User


jane wrote:
Hello all,
Home at last.
I have just checked out the sites that glee kindly gave (thanks glee)
and have realised that pam would need to be on the net.

Heres the latest in the saga:::
I did all you said gary but unfortunately things werent going well.
But first I took the cover off and removed the Ram, talked to it
for a while then put it back.
So, I joyfully Formatted C:\ and reinstalled Win98. (without a hitch
this time either, I used the method you and glee suggested again,
except I had no mouse though.)
I retrieved the mouse by changing Disable to Enable in the bios under
USB Functions.

Now the sad part, the errors are still there.
I made a point of not putting anything on the computer after
installing 98. Naturally though, my first port of call was to install
the modem of
which the process seemed to sail through. It accepted all the drivers
it was offered.
Afterward I went straight to device manager and found that the same
devices had yellow circles and !!marks. On investigating further they
all said the same as before.
I brought up a Dos Box and typed in 'hwinfo /ui' and used the view
tab to show devices with problems, sure enough it brought up
the obvious ones. they are as follows:::::
PCI Multi Media Audio Device code=28 (0x1c)
"" Communication Device """ """
"" Canon Printer (but that just means its not installed, right?)

So, where to from here?
More to the point, why is it doing this now after a fresh install, it
recognised the modem just fine before, it was about the only problem
her computer didnt have.
I feel bad about it because I have taken away her ability to mail her
friends and mother and plus she cant use the internet in general.

Thanks guys

regards Jane

On the modem, earlier, jane posted "
I managed to get a burnt CD off of the computer guy with the Drivers on it,
and he said it is a 'Discovery S6K.
"

...but I wonder if she tried to set up DUN while the Windows
drivers, that were loaded by Windows setup, were in place?
Her previous post suggest she may not have.


"Gary S. Terhune" wrote in message ...
Jane,

You keep mentioning other drivers, for the modem at least (not drivers
included with Windows.) Where are all these coming from? What kind of
machine is this and what other installations are you running becides the
Windows instalaltion?


jane wrote:

Now the sad part, the errors are still there.
I made a point of not putting anything on the computer after
installing 98. Naturally though, my first port of call was to install
the modem of
which the process seemed to sail through. It accepted all the drivers
it was offered.
Afterward I went straight to device manager and found that the same
devices had yellow circles and !!marks. On investigating further they
all said the same as before.

...everybody has to move on. (except Co. and PCR, of course ;-)


"Dan" wrote in message ...
Bill, I have found it seems to be the general consensus in the technology
world that 98SE is the bare minimum a user must have nowadays. It makes me
wonder if this will last all the way up to Microsoft's final deadline of 30
June 2006 for 98, 98SE and ME support. I think companies have come to the
conclusion that 98 first edition is too old to try and support anymore. This
observation is just a guess on my part.

What computer guy? What's a "Discovery S6K"? "Discovery 56K" sounds more
like it, and anyway, I can't find anything on that name. "Internet
Discovery 56K" is a US Robotics modem, not a Conexant modem.

What I *do* find is a Conexant page with generic drivers and some tools
that will help identify the modem more accurately (with any luck.)
http://www.conexant.com/support/md_driverdownload.jsp

What I'm wondering about are mobo drivers. What I'm wondering about is
if this is perhaps a "proprietary system like a Compaq, for instance.

Also, I'm wondering if she is using a standard installation. I'd
recommend, at this point, a Custom installation with *no* added
components. Set this baby up with no peripherals, and make sure it's set
up right before plugging in any peripherals.

--
Gary S. Terhune
MS MVP Shell/User

"Bill Blanton" wrote in message
...
On the modem, earlier, jane posted "
I managed to get a burnt CD off of the computer guy with the Drivers
on it,
and he said it is a 'Discovery S6K.
"

..but I wonder if she tried to set up DUN while the Windows
drivers, that were loaded by Windows setup, were in place?
Her previous post suggest she may not have.


"Gary S. Terhune" wrote in message
...
Jane,

You keep mentioning other drivers, for the modem at least (not
drivers
included with Windows.) Where are all these coming from? What kind
of
machine is this and what other installations are you running becides
the
Windows instalaltion?


jane wrote:

Now the sad part, the errors are still there.
I made a point of not putting anything on the computer after
installing 98. Naturally though, my first port of call was to
install
the modem of
which the process seemed to sail through. It accepted all the
drivers
it was offered.
Afterward I went straight to device manager and found that the same
devices had yellow circles and !!marks. On investigating further
they
all said the same as before.

Gary S. Terhune" wrote in message ...

What's a "Discovery S6K"? "Discovery 56K" sounds more
like it, and anyway, I can't find anything on that name. "Internet
Discovery 56K" is a US Robotics modem, not a Conexant modem.

I think we can be reasonably sure that the "S6K" was a typo.

Conexant doesn't make modems. Only the chips used by the
modem manufacturers. It could very well be a USR with a
Conexant chipset.
http://www.modemsite.com/56k/usr.asp


What I *do* find is a Conexant page with generic drivers and some tools
that will help identify the modem more accurately (with any luck.)
http://www.conexant.com/support/md_driverdownload.jsp

Accurately identifying the modem and getting the correct drivers
is of course necessary.

This link is probably more direct.
http://www.conexant.com/support/md_d...ssistance.html

"Bill Blanton" wrote in message
...
Gary S. Terhune" wrote in message
...

What's a "Discovery S6K"? "Discovery 56K" sounds more
like it, and anyway, I can't find anything on that name. "Internet
Discovery 56K" is a US Robotics modem, not a Conexant modem.

I think we can be reasonably sure that the "S6K" was a typo.

Conexant doesn't make modems. Only the chips used by the
modem manufacturers. It could very well be a USR with a
Conexant chipset.
http://www.modemsite.com/56k/usr.asp

True, but referring to the "Internet Discovery 56K" modem,
http://www.modem-help.co.uk/mfc/usr.html#005698, the chipset is
identified as a USR Winmodem. That is not a Conexant-based modem. (Also
see: http://www.usr.com/support/s-windows.asp, ref. 005698-00)

Of course, if it *is* a USR modem, the ID tools can be found he
http://www.usr-apr.com/support/s-main-menu.asp?loc=unkg


What I *do* find is a Conexant page with generic drivers and some
tools
that will help identify the modem more accurately (with any luck.)
http://www.conexant.com/support/md_driverdownload.jsp

Accurately identifying the modem and getting the correct drivers
is of course necessary.

This link is probably more direct.
http://www.conexant.com/support/md_d...ssistance.html


True. Forgot about the entry point when I had finally downloaded the
PDF files and looked around.

--
Gary S. Terhune
MS MVP Shell/User