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#11
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"Mart" wrote in message ... Ken wrote :- .... True Vector, Zone Labs I've had quite a bit of trouble with this aspect of ZA on my XP box (long story). If possible, try 'uninstalling' ZA for a day or two and see if the problem goes with it. I've now given up with ZA (sadly) and rely on XP's Firewall - not an option in WinMe. Before you uninstall it, - at shutdown, when the hourglass is showing - look in Task Manager (Ctrl+Alt+Del) under Processes to see if there is more than one instance of Explorer.exe running. Mart Mart, you don't know how reassured I am to learn that someone else has experienced this problem. I have a little more information to add here that I just know is related, but I don't know what to do with it: When I'm ready to quit for the day and at that time the hourglass is alongside the mouse pointer the usual Start/Shutdown freezes the computer every time! BUT, if I move the mouse pointer and hourglass to the task bar or over a desktop icon the hourglass disappears, and while leaving the pointer-hourglass in place normal shutdown is possible. Now, riddle me that one if you can. As for multiple Explorer entries on Ctl-Alt-Delete, no, I've never seen anything particularly unusual then. Ken Bland |
#12
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"heirloom" wrote in message ... Sorry that didn't help. Maybe something here will: http://66.39.115.252/win4/a/shutdown.htm http://support.microsoft.com/?kbid=149962 http://support.microsoft.com/support/windows/tshoot/ I looked at your program list.....nothing really stood out as a source of problem. Wish I could be of more assistance.......please post your fix, I'm interested. Heirloom, old and had a nap, now time for bed Thanks, Sir, for your thoughts. I'll check the links momentarily. Also, please refer to another bit of information I found and sent in my reply to Mart, just above this one. I'll keep working. Ken Bland |
#13
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Ken,
Are you using some form of wallpaper?? If so, just for grins, disable that and run some tests. Heirloom, old and working on a hunch (back) "Justin Thyme" wrote in message ... "Mart" wrote in message ... Ken wrote :- .... True Vector, Zone Labs I've had quite a bit of trouble with this aspect of ZA on my XP box (long story). If possible, try 'uninstalling' ZA for a day or two and see if the problem goes with it. I've now given up with ZA (sadly) and rely on XP's Firewall - not an option in WinMe. Before you uninstall it, - at shutdown, when the hourglass is showing - look in Task Manager (Ctrl+Alt+Del) under Processes to see if there is more than one instance of Explorer.exe running. Mart Mart, you don't know how reassured I am to learn that someone else has experienced this problem. I have a little more information to add here that I just know is related, but I don't know what to do with it: When I'm ready to quit for the day and at that time the hourglass is alongside the mouse pointer the usual Start/Shutdown freezes the computer every time! BUT, if I move the mouse pointer and hourglass to the task bar or over a desktop icon the hourglass disappears, and while leaving the pointer-hourglass in place normal shutdown is possible. Now, riddle me that one if you can. As for multiple Explorer entries on Ctl-Alt-Delete, no, I've never seen anything particularly unusual then. Ken Bland |
#14
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Hey Rick,
I believe he had mentioned shutting down everything but Explorer and Systray and still had the issue. The last clue Ken gave may be the key......if he puts the pointer on an icon or in the Taskbar, it doesn't fail......I am suspecting maybe the wallpaper??? (remote, I admit, but, worth a shot) Heirloom, old and need the answer to this one "Rick T" wrote in message ... If this is a consistent thing you can shutdown those processes in TaskManager to see at what point the hourglass disappears. Rick Justin Thyme wrote: Sorry for the delayed response, Heirloom; I hadn't forgotten but I wanted to have a little more information for you before replying. I'm familiar with Process Explorer and , frankly, it tells me zip. If a heart monitor was as flat as this thin green line the patient would be cold stone dead. Typically System Idle is between 96-97%; True Vector, Zone Labs Client, and Spam Filter, all part of ZoneAlarm, comprise together about 2%; Sysinternals itself uses about 2%. If there are any smaller trace usages they don't show up. The only time a spike occurs is when I deliberately query one of the running processes and then only momentarily. Luke, if you're reading this, the programs typically running when I do a Ctrl-Alt-Delete are, in order: Mozilla Firefox (if I've opened Firefox); Explorer; Zlclient (part of ZoneAlarm); Mantispm (Matador, part of ZoneAlarm spamblocker); Vsmon (part of ZoneAlarm); Em_exec (part of Logitech); Systray; and Isafe (part of ZoneAlarm). For those time when I use Internet Explorer in lieu of Firefox I will see Cpal and Cpbrwtch (from Cookie Pal, a cookie screener app that I've used for years). That's it. The hourglass and mouse pointer aren't always associated together when I'm ready to shutdown, but perhaps 90% of the time. Ken Bland ============================================== "heirloom" wrote in message ... Get Process Explorer, free, from www.sysinternals.com . Along with showing you every active process (to include background) and the amount of cpu cycles in %, used by each, it will also keep a short recording of running items and their usage. In the upper right of the PE GUI, you will see the graph (green line), if you hover your pointer over any 'spike' it will tell you what process made it. Might help you narrow down what it happening. Heirloom, old and due a process |
#15
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heirloom wrote:
Hey Rick, I believe he had mentioned shutting down everything but Explorer and Systray and still had the issue. The last clue Ken gave may be the key......if he puts the pointer on an icon or in the Taskbar, it doesn't fail......I am suspecting maybe the wallpaper??? (remote, I admit, but, worth a shot) or maybe disable ActiveDesktop (?) Rick Heirloom, old and need the answer to this one "Rick T" wrote in message ... If this is a consistent thing you can shutdown those processes in TaskManager to see at what point the hourglass disappears. Rick Justin Thyme wrote: Sorry for the delayed response, Heirloom; I hadn't forgotten but I wanted to have a little more information for you before replying. I'm familiar with Process Explorer and , frankly, it tells me zip. If a heart monitor was as flat as this thin green line the patient would be cold stone dead. Typically System Idle is between 96-97%; True Vector, Zone Labs Client, and Spam Filter, all part of ZoneAlarm, comprise together about 2%; Sysinternals itself uses about 2%. If there are any smaller trace usages they don't show up. The only time a spike occurs is when I deliberately query one of the running processes and then only momentarily. Luke, if you're reading this, the programs typically running when I do a Ctrl-Alt-Delete are, in order: Mozilla Firefox (if I've opened Firefox); Explorer; Zlclient (part of ZoneAlarm); Mantispm (Matador, part of ZoneAlarm spamblocker); Vsmon (part of ZoneAlarm); Em_exec (part of Logitech); Systray; and Isafe (part of ZoneAlarm). For those time when I use Internet Explorer in lieu of Firefox I will see Cpal and Cpbrwtch (from Cookie Pal, a cookie screener app that I've used for years). That's it. The hourglass and mouse pointer aren't always associated together when I'm ready to shutdown, but perhaps 90% of the time. Ken Bland ============================================= = "heirloom" wrote in message . .. Get Process Explorer, free, from www.sysinternals.com . Along with showing you every active process (to include background) and the amount of cpu cycles in %, used by each, it will also keep a short recording of running items and their usage. In the upper right of the PE GUI, you will see the graph (green line), if you hover your pointer over any 'spike' it will tell you what process made it. Might help you narrow down what it happening. Heirloom, old and due a process |
#16
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Now, there's a thought.......
Heirloom, old and anxious to see what happens "Rick T" wrote in message ... heirloom wrote: Hey Rick, I believe he had mentioned shutting down everything but Explorer and Systray and still had the issue. The last clue Ken gave may be the key......if he puts the pointer on an icon or in the Taskbar, it doesn't fail......I am suspecting maybe the wallpaper??? (remote, I admit, but, worth a shot) or maybe disable ActiveDesktop (?) Rick Heirloom, old and need the answer to this one "Rick T" wrote in message ... If this is a consistent thing you can shutdown those processes in TaskManager to see at what point the hourglass disappears. Rick Justin Thyme wrote: Sorry for the delayed response, Heirloom; I hadn't forgotten but I wanted to have a little more information for you before replying. I'm familiar with Process Explorer and , frankly, it tells me zip. If a heart monitor was as flat as this thin green line the patient would be cold stone dead. Typically System Idle is between 96-97%; True Vector, Zone Labs Client, and Spam Filter, all part of ZoneAlarm, comprise together about 2%; Sysinternals itself uses about 2%. If there are any smaller trace usages they don't show up. The only time a spike occurs is when I deliberately query one of the running processes and then only momentarily. Luke, if you're reading this, the programs typically running when I do a Ctrl-Alt-Delete are, in order: Mozilla Firefox (if I've opened Firefox); Explorer; Zlclient (part of ZoneAlarm); Mantispm (Matador, part of ZoneAlarm spamblocker); Vsmon (part of ZoneAlarm); Em_exec (part of Logitech); Systray; and Isafe (part of ZoneAlarm). For those time when I use Internet Explorer in lieu of Firefox I will see Cpal and Cpbrwtch (from Cookie Pal, a cookie screener app that I've used for years). That's it. The hourglass and mouse pointer aren't always associated together when I'm ready to shutdown, but perhaps 90% of the time. Ken Bland ============================================= = "heirloom" wrote in message . .. Get Process Explorer, free, from www.sysinternals.com . Along with showing you every active process (to include background) and the amount of cpu cycles in %, used by each, it will also keep a short recording of running items and their usage. In the upper right of the PE GUI, you will see the graph (green line), if you hover your pointer over any 'spike' it will tell you what process made it. Might help you narrow down what it happening. Heirloom, old and due a process |
#17
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"heirloom" wrote in message ... Ken, Are you using some form of wallpaper?? If so, just for grins, disable that and run some tests. Heirloom, old and working on a hunch (back) Indeed I am, Heirloom, a photograph of my first great-grandson. But let me add something I recently found out: Iconoid recommended -- and wouldn't work properly until -- I set the desktop specifics to NOT Show Web Content and NOT use Auto Arrange. I discovered that if Show Web Content was enabled the hourglass appeared alongside the mouse pointer arrow. In addition, I replaced a mouse that was stuttering with the left button and the new one came with a new driver which included things the old one hadn't. I stripped down the "additives," and disabled an entry or two from the startup list. I've gotten rid of the "Working In Background" hourglass but something else -- maybe a ZoneAlarm update -- played heck with the solitaire game that my wife likes to relax with. I'm taking the mouse back tomorrow to exchange it for a different model and I've found which part of Zone Alarm fouls up solitaire. I'm getting closer to restoring the computer to its usual proper operation but I may a little farther yet to go. Thanks for all your comments. Kan Bland |
#18
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"Rick T" wrote in message ... heirloom wrote: Hey Rick, I believe he had mentioned shutting down everything but Explorer and Systray and still had the issue. The last clue Ken gave may be the key......if he puts the pointer on an icon or in the Taskbar, it doesn't fail......I am suspecting maybe the wallpaper??? (remote, I admit, but, worth a shot) or maybe disable ActiveDesktop (?) Rick I think you've hit on it, Rick. And thanks to you also, Heirloom. Ken Bland |
#19
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Mmm...
I've found which part of Zone Alarm fouls up solitaire. Ken, just for fun g try uninstalling ZA and see if that clears up any/some/all of your anomalies. When you've done, you can soon re-install it!! (Save your download - that way you don't need to go on-line again until you've re-installed it, if you are worried about your firewall) Mart "Justin Thyme" wrote in message ... "heirloom" wrote in message ... Ken, Are you using some form of wallpaper?? If so, just for grins, disable that and run some tests. Heirloom, old and working on a hunch (back) Indeed I am, Heirloom, a photograph of my first great-grandson. But let me add something I recently found out: Iconoid recommended -- and wouldn't work properly until -- I set the desktop specifics to NOT Show Web Content and NOT use Auto Arrange. I discovered that if Show Web Content was enabled the hourglass appeared alongside the mouse pointer arrow. In addition, I replaced a mouse that was stuttering with the left button and the new one came with a new driver which included things the old one hadn't. I stripped down the "additives," and disabled an entry or two from the startup list. I've gotten rid of the "Working In Background" hourglass but something else -- maybe a ZoneAlarm update -- played heck with the solitaire game that my wife likes to relax with. I'm taking the mouse back tomorrow to exchange it for a different model and I've found which part of Zone Alarm fouls up solitaire. I'm getting closer to restoring the computer to its usual proper operation but I may a little farther yet to go. Thanks for all your comments. Kan Bland |
#20
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.......and as far as your wife's solitaire game, take a peek at anything you
have set to "auto update" or "phone home" in any way, i.e. Seti at Home. Also, any item that you have set to run automatically or at a certain time of day/night. Regarding the ZA, Mart, couldn't he just uncheck it in MSCONFIG and reboot? That would be easier that the un/reinstall. Heirloom, old and going to make the world a little safer this weekend "Mart" wrote in message ... Mmm... I've found which part of Zone Alarm fouls up solitaire. Ken, just for fun g try uninstalling ZA and see if that clears up any/some/all of your anomalies. When you've done, you can soon re-install it!! (Save your download - that way you don't need to go on-line again until you've re-installed it, if you are worried about your firewall) Mart "Justin Thyme" wrote in message ... "heirloom" wrote in message ... Ken, Are you using some form of wallpaper?? If so, just for grins, disable that and run some tests. Heirloom, old and working on a hunch (back) Indeed I am, Heirloom, a photograph of my first great-grandson. But let me add something I recently found out: Iconoid recommended -- and wouldn't work properly until -- I set the desktop specifics to NOT Show Web Content and NOT use Auto Arrange. I discovered that if Show Web Content was enabled the hourglass appeared alongside the mouse pointer arrow. In addition, I replaced a mouse that was stuttering with the left button and the new one came with a new driver which included things the old one hadn't. I stripped down the "additives," and disabled an entry or two from the startup list. I've gotten rid of the "Working In Background" hourglass but something else -- maybe a ZoneAlarm update -- played heck with the solitaire game that my wife likes to relax with. I'm taking the mouse back tomorrow to exchange it for a different model and I've found which part of Zone Alarm fouls up solitaire. I'm getting closer to restoring the computer to its usual proper operation but I may a little farther yet to go. Thanks for all your comments. Kan Bland |
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