Installation

Hi,
I have a friend's Compaq that was infected with spyware
and viruses. After cleaning the system some systems'
files were missing. I went to the
c:\windows\options\cabs directory and ran setup. Just
after entering the user name and organization, the
following message comes up - "Message SU0350 Setup cannot
verify the End User License Agreement. Windows
Millennium Edition cannot be set up without this
agreement. Setup will now close."
I assume there is a bat or ini file in the cabs directory
that automates the setup. Can someone tell me the name of
the file so I can enter the key code?
Thanks
Rich

I think I found it - msbatch.inf (?)

-----Original Message-----
Hi,
I have a friend's Compaq that was infected with spyware
and viruses. After cleaning the system some systems'
files were missing. I went to the
c:\windows\options\cabs directory and ran setup. Just
after entering the user name and organization, the
following message comes up - "Message SU0350 Setup
cannot
verify the End User License Agreement. Windows
Millennium Edition cannot be set up without this
agreement. Setup will now close."
I assume there is a bat or ini file in the cabs
directory
that automates the setup. Can someone tell me the name
of
the file so I can enter the key code?
Thanks
Rich

.

This problem is usually due to setup being unable to find the file license.txt
(which should be in PRECOPY1.CAB) but there are some other possible causes for
this error. Check for and delete any license.txt file that might be in the
C:\Windows\Help and C:\Windows folders or perhaps better copy license.txt from
PRECOPY1.CAB to both your windows and windows\help folders.

See MS KB 311009 - "Error Message: Error SU0350 Setup Was Unable to Display
the Nondisclosure Agreement" (http://support.microsoft.com?kbid=311009).
--
Mike Maltby MS-MVP



Rich wrote:

Hi,
I have a friend's Compaq that was infected with spyware
and viruses. After cleaning the system some systems'
files were missing. I went to the
c:\windows\options\cabs directory and ran setup. Just
after entering the user name and organization, the
following message comes up - "Message SU0350 Setup cannot
verify the End User License Agreement. Windows
Millennium Edition cannot be set up without this
agreement. Setup will now close."
I assume there is a bat or ini file in the cabs directory
that automates the setup. Can someone tell me the name of
the file so I can enter the key code?
Thanks
Rich

Hi Mike,

Thanks for the input. I appreciate it.

Thanks
Rich
-----Original Message-----
This problem is usually due to setup being unable to
find the file license.txt
(which should be in PRECOPY1.CAB) but there are some
other possible causes for
this error. Check for and delete any license.txt file
that might be in the
C:\Windows\Help and C:\Windows folders or perhaps better
copy license.txt from
PRECOPY1.CAB to both your windows and windows\help
folders.

See MS KB 311009 - "Error Message: Error SU0350 Setup
Was Unable to Display
the Nondisclosure Agreement"
(http://support.microsoft.com?kbid=311009).
--
Mike Maltby MS-MVP



Rich wrote:

Hi,
I have a friend's Compaq that was infected with spyware
and viruses. After cleaning the system some systems'
files were missing. I went to the
c:\windows\options\cabs directory and ran setup. Just
after entering the user name and organization, the
following message comes up - "Message SU0350 Setup
cannot
verify the End User License Agreement. Windows
Millennium Edition cannot be set up without this
agreement. Setup will now close."
I assume there is a bat or ini file in the cabs
directory
that automates the setup. Can someone tell me the name
of
the file so I can enter the key code?
Thanks
Rich


.

Hi Mike,

No Luck. I deleted the license.txt files in the windows
and windows\help directories. I extracted the file
license.txt from PRECOPY1.CAB and copied it to the
windows and windows\help directories. Still had the same
problem.

I did check the http://support.microsoft.com?kbid=311009
site.

I did check the machine for all copies of license.txt.
There were three copies, in c:\windows - c:\windows\help -
and in c:\windows\options\cabs. All three had the same
size and date.

Any other suggestions?

Thanks for all of your help.
Rich

-----Original Message-----
This problem is usually due to setup being unable to
find the file license.txt
(which should be in PRECOPY1.CAB) but there are some
other possible causes for
this error. Check for and delete any license.txt file
that might be in the
C:\Windows\Help and C:\Windows folders or perhaps better
copy license.txt from
PRECOPY1.CAB to both your windows and windows\help
folders.

See MS KB 311009 - "Error Message: Error SU0350 Setup
Was Unable to Display
the Nondisclosure Agreement"
(http://support.microsoft.com?kbid=311009).
--
Mike Maltby MS-MVP



Rich wrote:

Hi,
I have a friend's Compaq that was infected with spyware
and viruses. After cleaning the system some systems'
files were missing. I went to the
c:\windows\options\cabs directory and ran setup. Just
after entering the user name and organization, the
following message comes up - "Message SU0350 Setup
cannot
verify the End User License Agreement. Windows
Millennium Edition cannot be set up without this
agreement. Setup will now close."
I assume there is a bat or ini file in the cabs
directory
that automates the setup. Can someone tell me the name
of
the file so I can enter the key code?
Thanks
Rich


.

Rich/Mike, hope you don't mind me jumping in

From reading http://support.microsoft.com?kbid=311009 I wonder, could there
be an issue with the Memory, or the layout1.inf file have been corrupted
perhaps?

Does layout1.inf get overwritten with a 're-install'? May be worth a fresh
copy extracted from precopy1.cab - see if that helps.

Mart


"Rich" wrote in message
...
Hi Mike,

No Luck. I deleted the license.txt files in the windows
and windows\help directories. I extracted the file
license.txt from PRECOPY1.CAB and copied it to the
windows and windows\help directories. Still had the same
problem.

I did check the http://support.microsoft.com?kbid=311009
site.

I did check the machine for all copies of license.txt.
There were three copies, in c:\windows - c:\windows\help -
and in c:\windows\options\cabs. All three had the same
size and date.

Any other suggestions?

Thanks for all of your help.
Rich

-----Original Message-----
This problem is usually due to setup being unable to
find the file license.txt
(which should be in PRECOPY1.CAB) but there are some
other possible causes for
this error. Check for and delete any license.txt file
that might be in the
C:\Windows\Help and C:\Windows folders or perhaps better
copy license.txt from
PRECOPY1.CAB to both your windows and windows\help
folders.

See MS KB 311009 - "Error Message: Error SU0350 Setup
Was Unable to Display
the Nondisclosure Agreement"
(http://support.microsoft.com?kbid=311009).
--
Mike Maltby MS-MVP



Rich wrote:

Hi,
I have a friend's Compaq that was infected with spyware
and viruses. After cleaning the system some systems'
files were missing. I went to the
c:\windows\options\cabs directory and ran setup. Just
after entering the user name and organization, the
following message comes up - "Message SU0350 Setup
cannot
verify the End User License Agreement. Windows
Millennium Edition cannot be set up without this
agreement. Setup will now close."
I assume there is a bat or ini file in the cabs
directory
that automates the setup. Can someone tell me the name
of
the file so I can enter the key code?
Thanks
Rich


.

Rich,

As Mart has pointed out there are other reasons for the SU0350 error covered
by KB311009 than just that of license.txt. I only mentioned license.txt as I
had personally encountered that variation of the error where a reinstall
barfed because the license.txt file in C:\windows wasn't that from Win Me but
instead from another application I had installed.
--
Mike Maltby MS-MVP



Rich wrote:

Hi Mike,

No Luck. I deleted the license.txt files in the windows
and windows\help directories. I extracted the file
license.txt from PRECOPY1.CAB and copied it to the
windows and windows\help directories. Still had the same
problem.

I did check the http://support.microsoft.com?kbid=311009
site.

I did check the machine for all copies of license.txt.
There were three copies, in c:\windows - c:\windows\help -
and in c:\windows\options\cabs. All three had the same
size and date.

Any other suggestions?

Hi Mart,

Your input is very welcome. Interestingly, when I doubled
checked license.txt file after the last time I tried to
install ME, the size was different from the original
size. The size in the windows directory is 32,498. the
size in both the windows\help and windows\options\cabs
directories is 1,315 (the original size extracted). I
have copied the windows License.txt to the windows\help
directory.

I have searched the computer but cannot find
a "layout1.inf" file.

Since it takes about 30 minutes before this fails, I will
get back shortly.

thanks
Rich

-----Original Message-----
Rich/Mike, hope you don't mind me jumping in

From reading http://support.microsoft.com?kbid=311009 I
wonder, could there
be an issue with the Memory, or the layout1.inf file
have been corrupted
perhaps?

Does layout1.inf get overwritten with a 're-install'?
May be worth a fresh
copy extracted from precopy1.cab - see if that helps.

Mart


"Rich" wrote in
message
...
Hi Mike,

No Luck. I deleted the license.txt files in the
windows
and windows\help directories. I extracted the file
license.txt from PRECOPY1.CAB and copied it to the
windows and windows\help directories. Still had the
same
problem.

I did check the http://support.microsoft.com?
kbid=311009
site.

I did check the machine for all copies of license.txt.
There were three copies, in c:\windows -
c:\windows\help -
and in c:\windows\options\cabs. All three had the same
size and date.

Any other suggestions?

Thanks for all of your help.
Rich

-----Original Message-----
This problem is usually due to setup being unable to
find the file license.txt
(which should be in PRECOPY1.CAB) but there are some
other possible causes for
this error. Check for and delete any license.txt file
that might be in the
C:\Windows\Help and C:\Windows folders or perhaps
better
copy license.txt from
PRECOPY1.CAB to both your windows and windows\help
folders.

See MS KB 311009 - "Error Message: Error SU0350 Setup
Was Unable to Display
the Nondisclosure Agreement"
(http://support.microsoft.com?kbid=311009).
--
Mike Maltby MS-MVP



Rich wrote:

Hi,
I have a friend's Compaq that was infected with
spyware
and viruses. After cleaning the system some
systems'
files were missing. I went to the
c:\windows\options\cabs directory and ran setup.
Just
after entering the user name and organization, the
following message comes up - "Message SU0350 Setup
cannot
verify the End User License Agreement. Windows
Millennium Edition cannot be set up without this
agreement. Setup will now close."
I assume there is a bat or ini file in the cabs
directory
that automates the setup. Can someone tell me the
name
of
the file so I can enter the key code?
Thanks
Rich


.



.

Hi,

Well - after coping the license.txt file to the
windows/help directory and verifying the size of that
file, I re-ran the installation - same results. I
replace the memory but that didn't help.

The only thing I can see is there is no Layout1.inf on
the computer. I will try to get installation disk for ME.

Thanks for all of your help.

Rich
-----Original Message-----
Hi Mart,

Your input is very welcome. Interestingly, when I
doubled
checked license.txt file after the last time I tried to
install ME, the size was different from the original
size. The size in the windows directory is 32,498. the
size in both the windows\help and windows\options\cabs
directories is 1,315 (the original size extracted). I
have copied the windows License.txt to the windows\help
directory.

I have searched the computer but cannot find
a "layout1.inf" file.

Since it takes about 30 minutes before this fails, I
will
get back shortly.

thanks
Rich

-----Original Message-----
Rich/Mike, hope you don't mind me jumping in

From reading http://support.microsoft.com?kbid=311009
I
wonder, could there
be an issue with the Memory, or the layout1.inf file
have been corrupted
perhaps?

Does layout1.inf get overwritten with a 're-install'?
May be worth a fresh
copy extracted from precopy1.cab - see if that helps.

Mart


"Rich" wrote in
message
.. .
Hi Mike,

No Luck. I deleted the license.txt files in the
windows
and windows\help directories. I extracted the file
license.txt from PRECOPY1.CAB and copied it to the
windows and windows\help directories. Still had the
same
problem.

I did check the http://support.microsoft.com?
kbid=311009
site.

I did check the machine for all copies of license.txt.
There were three copies, in c:\windows -
c:\windows\help -
and in c:\windows\options\cabs. All three had the
same
size and date.

Any other suggestions?

Thanks for all of your help.
Rich

-----Original Message-----
This problem is usually due to setup being unable to
find the file license.txt
(which should be in PRECOPY1.CAB) but there are some
other possible causes for
this error. Check for and delete any license.txt
file
that might be in the
C:\Windows\Help and C:\Windows folders or perhaps
better
copy license.txt from
PRECOPY1.CAB to both your windows and windows\help
folders.

See MS KB 311009 - "Error Message: Error SU0350 Setup
Was Unable to Display
the Nondisclosure Agreement"
(http://support.microsoft.com?kbid=311009).
--
Mike Maltby MS-MVP



Rich wrote:

Hi,
I have a friend's Compaq that was infected with
spyware
and viruses. After cleaning the system some
systems'
files were missing. I went to the
c:\windows\options\cabs directory and ran setup.
Just
after entering the user name and organization, the
following message comes up - "Message SU0350 Setup
cannot
verify the End User License Agreement. Windows
Millennium Edition cannot be set up without this
agreement. Setup will now close."
I assume there is a bat or ini file in the cabs
directory
that automates the setup. Can someone tell me the
name
of
the file so I can enter the key code?
Thanks
Rich

The only thing I can see is there is no Layout1.inf on
the computer. I will try to get installation disk for ME.

Odd, that Rich - there's a copy on my WinMe box in the Windows\Inf folder.

Mart


"Rich" wrote in message
...
Hi,

Well - after coping the license.txt file to the
windows/help directory and verifying the size of that
file, I re-ran the installation - same results. I
replace the memory but that didn't help.

The only thing I can see is there is no Layout1.inf on
the computer. I will try to get installation disk for ME.

Thanks for all of your help.

Rich
-----Original Message-----
Hi Mart,

Your input is very welcome. Interestingly, when I
doubled
checked license.txt file after the last time I tried to
install ME, the size was different from the original
size. The size in the windows directory is 32,498. the
size in both the windows\help and windows\options\cabs
directories is 1,315 (the original size extracted). I
have copied the windows License.txt to the windows\help
directory.

I have searched the computer but cannot find
a "layout1.inf" file.

Since it takes about 30 minutes before this fails, I
will
get back shortly.

thanks
Rich

-----Original Message-----
Rich/Mike, hope you don't mind me jumping in

From reading http://support.microsoft.com?kbid=311009
I
wonder, could there
be an issue with the Memory, or the layout1.inf file
have been corrupted
perhaps?

Does layout1.inf get overwritten with a 're-install'?
May be worth a fresh
copy extracted from precopy1.cab - see if that helps.

Mart


"Rich" wrote in
message
.. .
Hi Mike,

No Luck. I deleted the license.txt files in the
windows
and windows\help directories. I extracted the file
license.txt from PRECOPY1.CAB and copied it to the
windows and windows\help directories. Still had the
same
problem.

I did check the http://support.microsoft.com?
kbid=311009
site.

I did check the machine for all copies of license.txt.
There were three copies, in c:\windows -
c:\windows\help -
and in c:\windows\options\cabs. All three had the
same
size and date.

Any other suggestions?

Thanks for all of your help.
Rich

-----Original Message-----
This problem is usually due to setup being unable to
find the file license.txt
(which should be in PRECOPY1.CAB) but there are some
other possible causes for
this error. Check for and delete any license.txt
file
that might be in the
C:\Windows\Help and C:\Windows folders or perhaps
better
copy license.txt from
PRECOPY1.CAB to both your windows and windows\help
folders.

See MS KB 311009 - "Error Message: Error SU0350 Setup
Was Unable to Display
the Nondisclosure Agreement"
(http://support.microsoft.com?kbid=311009).
--
Mike Maltby MS-MVP



Rich wrote:

Hi,
I have a friend's Compaq that was infected with
spyware
and viruses. After cleaning the system some
systems'
files were missing. I went to the
c:\windows\options\cabs directory and ran setup.
Just
after entering the user name and organization, the
following message comes up - "Message SU0350 Setup
cannot
verify the End User License Agreement. Windows
Millennium Edition cannot be set up without this
agreement. Setup will now close."
I assume there is a bat or ini file in the cabs
directory
that automates the setup. Can someone tell me the
name
of
the file so I can enter the key code?
Thanks
Rich