A Windows 98 & ME forum. Win98banter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » Win98banter forum » Windows ME » General
Site Map Home Authors List Search Today's Posts Mark Forums Read Web Partners

Norton Internet Security problems



 
 
Thread Tools Display Modes
  #1  
Old January 12th 05, 08:05 PM
Bart
external usenet poster
 
Posts: n/a
Default Norton Internet Security problems

A friend of mine installed Norton Internet Security on a Gateway over Norton
Antivirus 2004 and ended up not being able to start up MSIE and Outlook
Express. He has a million icons in the taskbar and as many programs running
in the background per Ctrl-Alt-Delete route. He was told that LiveReg and
LiveUpdate had to have been deleted first but now of course they cannot be
purged. Short of backing up data files and reformatting (he is an extreme
novice and I cannot and shouldn't get in the middle of that), is there a way
to recover? He does have GoBack but that doesn't resolve the previous
Norton files issue. Maybe deleting the files from DOS before Norton gets
loaded? Or maybe he and I should get loaded? My suggestion to him is to go
to a good computer shop with his install disks and have them reinstall the
whole shootin' match. Thanks for any help or advice.

Bart


  #3  
Old January 13th 05, 12:27 AM
Bart
external usenet poster
 
Posts: n/a
Default

Mike,
Symantec's site does give a outline for removing NIS, but it's the NAV
LiveReg and LiveUpdate that is giving him fits. Since NAV is running in the
background, perhaps he needs to disable it in MSConfig first then try
deleting it. What do you think?

Bart


"Mike M" wrote in message
...
Bart,

Check the Symantec site, I think, but cannot confirm, that they have a
tool there that is supposed to uninstall NIS.

See "Uninstalling and reinstalling Norton Internet Security or Norton
Personal Firewall 2004" -

http://service1.symantec.com/SUPPORT...&osv=&osv_lvl=

For NIS2003 and earlier Symantec have the RnisUPG removal tool.
--
Mike Maltby MS-MVP



Bart wrote:

A friend of mine installed Norton Internet Security on a Gateway over
Norton Antivirus 2004 and ended up not being able to start up MSIE
and Outlook Express. He has a million icons in the taskbar and as
many programs running in the background per Ctrl-Alt-Delete route.
He was told that LiveReg and LiveUpdate had to have been deleted
first but now of course they cannot be purged. Short of backing up
data files and reformatting (he is an extreme novice and I cannot and
shouldn't get in the middle of that), is there a way to recover? He
does have GoBack but that doesn't resolve the previous Norton files
issue. Maybe deleting the files from DOS before Norton gets loaded?
Or maybe he and I should get loaded? My suggestion to him is to go
to a good computer shop with his install disks and have them
reinstall the whole shootin' match. Thanks for any help or advice.




  #4  
Old January 13th 05, 01:00 AM
Mike M
external usenet poster
 
Posts: n/a
Default

Bart,

I'd boot to Safe Mode and uninstall from there. If that doesn't work then
yes I would disable in MSConfig | Startup, reboot back into Safe Mode and
try again.

Cheers,
--
Mike Maltby MS-MVP



Bart wrote:

Mike,
Symantec's site does give a outline for removing NIS, but it's the NAV
LiveReg and LiveUpdate that is giving him fits. Since NAV is running
in the background, perhaps he needs to disable it in MSConfig first
then try deleting it. What do you think?


 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Sporadic loss of Internet connectivity Jay Networking 2 January 22nd 05 12:05 AM
Problems with internet access Mad Finn Internet 0 January 5th 05 06:09 AM
New Install of Windows & W-TShooters question Star General 26 August 30th 04 07:48 AM
internet problems Dan Networking 1 August 9th 04 02:23 AM
internet explorer problems! dodge Internet 3 June 16th 04 02:18 PM


All times are GMT +1. The time now is 03:13 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright 2004-2018 Win98banter.
The comments are property of their posters.