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disk cleanup
Hi. My neighbor has a problem that when he runs disk
cleanup, it allows you to select which areas to clean, but then when you go to actually do this, it says "program has performed an illegal operation and will be shutdown." Then it says "Cleanmgr caused an invalid page fault in module unknown at 000:a00f9275." Any ideas? When he runs the maintenance wizard, it will also give this fault, but will go on to perform Scandisk and Defrag with no problem. But we cannot get the cleanup part to function. |
#2
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disk cleanup
Disk Cleanup (Cleanmgr) has been known to cause some problems. Have your
neighbor run a manual Defrag *after* a fresh re-boot, and after emptying the Recycle Bin, Temp Internet Files, Cookies, and the contents only of the C:\Windows\Temp folder (not the folder itself, just the contents) Before starting the defag, do a Ctrl-Alt-Del, and "End Task" on all processes *except* Explorer and Systray. Now try running a Scandisk and/or Defrag. Let us know how it goes. HTH, Curt -- W98 Support & Discussion: http://dundats.proboards27.com/index.cgi Windows How-tos and and Freewa http://mvps.org/PracticallyNerded/ Windows Help & Discussion: http://forum.aumha.org/ --- "joecool" wrote in message ... Hi. My neighbor has a problem that when he runs disk cleanup, it allows you to select which areas to clean, but then when you go to actually do this, it says "program has performed an illegal operation and will be shutdown." Then it says "Cleanmgr caused an invalid page fault in module unknown at 000:a00f9275." Any ideas? When he runs the maintenance wizard, it will also give this fault, but will go on to perform Scandisk and Defrag with no problem. But we cannot get the cleanup part to function. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.677 / Virus Database: 439 - Release Date: 5/5/04 |
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