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#1
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Need to reinstall
When i bought my computer the microsoft windows was already
set in my computer. Had to start over, like from the being. How do i get my windows me program back without having to go out and buy one. |
#2
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Need to reinstall
Use the disks that came with the PC - ask your system manufacturer
where/what they are and how to use them Why do you need to do this? - it's VERY rarely necessary!! -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Linda" wrote in message ... When i bought my computer the microsoft windows was already set in my computer. Had to start over, like from the being. How do i get my windows me program back without having to go out and buy one. |
#3
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[also need a kit - this is why] Need to reinstall
Hi All, after I'd been away for a week, I returned to boot
my PC and it reported a registry error and the need to do a fix. I did this but the system was in an unusable state. As key data is on a second disk, I attempted to do a restore from the original disks supplied with my Presario PC. I have restored twice with no problem. This third time, the process fails and I was asked to contact Compaq (now HP) support. After a long time on the phone with a technician giving truly sympathetic support, I received some ideas to try around the hardware as my original CD ROM has failed. Unfortunately these do not work. My system is dead and I'd like to ask Microsoft if I can get source disks and do a fresh re-install. Unfortunately the web support requires me to enter a product ID. I need a running system to produce a product ID and I do not have one. I do have my Windows ME key. Is there a way to get new disks from Microsoft, when all supplier efforts have failed? Thanks - Ken |
#5
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[also need a kit - this is why] Need to reinstall
Hi Mike - thanks for this. I did spend over 30 minutes on
the phone to HP this morning but they cannot provide original disks it seems, just more restore disks. I've just reseated cables and memories and am still stuck. However, your knowledge base link is a great next step. Thanks! Ken |
#6
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[also need a kit - this is why] Need to reinstall
Re-reading your post I see you can boot into Win Me. If this is the case you
don't need a CD to reinstall Win Me as you should have all that is required on your system already. Win Me can usually be reinstalled without loss of data or installed applications. This can be done using a Win Me CD or, better, by running setup.exe from the windows\options\cabs folder (windows\options\install if Win Me was originally installed using a Microsoft rather than an OEM CD). If you have an OEM recovery CD rather than a Win Me CD, use a floppy and boot to a DOS prompt. If you at the A:\ prompt you now type: DIR C:\WINDOWS\OPTIONS\CABS\*.CAB Do you see a list of CAB files including BASE2.CAB, PRECOPY.CAB and various DRIVER, NETWORK and WIN CABs? If so you should be able to reinstall Win Me if necessary, hopefully without loss of any data, by running C:\WINDOWS\OPTIONS\CABS\SETUP.EXE from the DOS prompt. If you do choose to reinstall Win Me this can cause other problems especially if you had previously upgraded from IE5.5 to IE6 (See below) and possibly if you had installed an early (beta) version of Windows Media Player 9. Any WMP problems can be avoided by renaming c:\windows\system\wmploc.dll to wmploc.old before reinstalling Win Me. You will also need to reinstall some critical patches even though the Windows Update site will not show them as being required due to the original "IsInstalled" flag remaining set in the registry. The Belarc Advisor (http://www.belarc.com/free_download.html) would help you here in identifying which patches needed to be reinstalled. If you have installed IE6 ideally this needs to be uninstalled before (re-)installing Win Me. If this is the case you might want to have a look at MS KB 312451 - "How to Remove Internet Explorer 6 by Reinstalling Windows" (http://support.microsoft.com?kbid=312451) and also KB 293907 - "How to Uninstall Internet Explorer 6" (http://support.microsoft.com/?kbid=293907). -- Mike Maltby MS-MVP Ken Surplice wrote: Hi All, after I'd been away for a week, I returned to boot my PC and it reported a registry error and the need to do a fix. I did this but the system was in an unusable state. As key data is on a second disk, I attempted to do a restore from the original disks supplied with my Presario PC. I have restored twice with no problem. This third time, the process fails and I was asked to contact Compaq (now HP) support. After a long time on the phone with a technician giving truly sympathetic support, I received some ideas to try around the hardware as my original CD ROM has failed. Unfortunately these do not work. My system is dead and I'd like to ask Microsoft if I can get source disks and do a fresh re-install. Unfortunately the web support requires me to enter a product ID. I need a running system to produce a product ID and I do not have one. I do have my Windows ME key. Is there a way to get new disks from Microsoft, when all supplier efforts have failed? Thanks - Ken |
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