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kernel32.dll and blue screen problems



 
 
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Old July 13th 04, 07:34 PM
jimm
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Default kernel32.dll and blue screen problems

I'm having three problems that might be related, and I
hope someone can tell me what to do. First, I'm
frequently getting a windows dialog box that says "Psinfo
has caused an error in kernel32.dll. Psinfo will now
close." That in itself doesn't seem to cause any other
problem. Second, I am frequently getting a full-screen
popup ad for Winantivirus. The only way to get rid of it
is with Ctrl-Alt-Del. Third, I'm getting a dreaded blue
screen more and more often with the following error
message: "VWIN32(05) + 00002065 Error: 0E : 0028 :
C0287E95". With that my computer freezes completely and I
have to power off. The shutdown blows out my virus scan
(McAfee) which I then have to download again in order to
restore.

In addition to McAfee Virus Scan I'm also running
Panicware Popup Stopper (free edition) and Lavasoft Ad-
Watch. But these problems occur whether or not I have the
Popup Stopper or the Ad-Watch on. I've done complete Ad-
Aware scans and Virus scans and everything seems to be
clean.

I'd really appreciate any help. Thanks!
 




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