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#1
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Can't re-install CD-RW
Thank you, Jack. This is the most sensible sounding advice
I have gotten on this problem. The people at Gateway (processor) and Philips have sent me a total of 9 answers that sound like they never read the question. When I Hot-Plug, the CD-RW gets recognized as a 'USB Cable" attached to a SCSI controller. Windows wont even try to read a new driver file from a floppy - it just says there is nothing on the disk that relates to my hardware. I have downloaded the "USB-WinMe.exe" file that you suggested. Before I mess things up even worse, can you tell me how to go about replacing the Windows drivers ? Can I just try to find the files in Windows, delete them, and then copy in the new ones ? Or does the fact that the file is type 'exe' mean it is self-installing ? PS: Do you know of a way to make Windows just 'keep' known devices instead of re-finding them at every power-up ? ---911 -----Original Message----- I suspect the system is having a timing problem whereby USB is not entirely installed before PNP finshes its interrogation for devices. This could be a firmware or driver problem. You may not be able to reboot with the device plugged in, unless you can find a newer driver. Experiment to see if you can hot plug it successfully after completely booting. Confirm that you have the correct driver installed and that all USB devices are UnMarked in Device Manager. If USB 2.0, the needed software will be with your interface card or the external drive. If USB 1.1, you may wish to reinstall the drivers, at http://www.usb-drivers.com/drivers/63/63237.htm and download "usb-WinMe.exe" , which contains WinMe's USB 1.1 related files -- Jack E. Martinelli 2002-04 MVP for Win9X / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/security/protect/ Your cooperation is very appreciated. ____ |
#2
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Can't re-install CD-RW
-----Original Message----- Thank you, Jack. This is the most sensible sounding advice I have gotten on this problem. The people at Gateway (processor) and Philips have sent me a total of 9 answers that sound like they never read the question. When I Hot-Plug, the CD-RW gets recognized as a 'USB Cable" attached to a SCSI controller. Windows wont even try to read a new driver file from a floppy - it just says there is nothing on the disk that relates to my hardware. I have downloaded the "USB-WinMe.exe" file that you suggested. Before I mess things up even worse, can you tell me how to go about replacing the Windows drivers ? Can I just try to find the files in Windows, delete them, and then copy in the new ones ? Or does the fact that the file is type 'exe' mean it is self-installing ? PS: Do you know of a way to make Windows just 'keep' known devices instead of re-finding them at every power-up ? ---911 -----Original Message----- I suspect the system is having a timing problem whereby USB is not entirely installed before PNP finshes its interrogation for devices. This could be a firmware or driver problem. You may not be able to reboot with the device plugged in, unless you can find a newer driver. Experiment to see if you can hot plug it successfully after completely booting. Confirm that you have the correct driver installed and that all USB devices are UnMarked in Device Manager. If USB 2.0, the needed software will be with your interface card or the external drive. If USB 1.1, you may wish to reinstall the drivers, at http://www.usb-drivers.com/drivers/63/63237.htm and download "usb-WinMe.exe" , which contains WinMe's USB 1.1 related files -- Jack E. Martinelli 2002-04 MVP for Win9X / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/security/protect/ Your cooperation is very appreciated. ____ . |
#3
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Can't re-install CD-RW
If hot plugging the CD-RW drive results in PNP identifying a " 'USB
Cable" attached to a SCSI controller", it may mean the firmware in the drive is incorrect. I recommend obtaining a replacement drive to test. You can also test by Rebooting to Safe Mode and removing the drive in Device Manager. Then use the Add New Hardware wizard to direct the installation of the correct driver from a floppy or a CD. However, if the drive insists on being identifed as the USB cable, it will fail again. the "USB-WinMe.exe file", it is self-installing. Just run it and all should be well, for USB 1.1. -- Jack E. Martinelli 2002-04 MVP for Win9X / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/security/protect/ Your cooperation is very appreciated. ____ "nine Eleven" wrote in message ... -----Original Message----- Thank you, Jack. This is the most sensible sounding advice I have gotten on this problem. The people at Gateway (processor) and Philips have sent me a total of 9 answers that sound like they never read the question. When I Hot-Plug, the CD-RW gets recognized as a 'USB Cable" attached to a SCSI controller. Windows wont even try to read a new driver file from a floppy - it just says there is nothing on the disk that relates to my hardware. I have downloaded the "USB-WinMe.exe" file that you suggested. Before I mess things up even worse, can you tell me how to go about replacing the Windows drivers ? Can I just try to find the files in Windows, delete them, and then copy in the new ones ? Or does the fact that the file is type 'exe' mean it is self-installing ? PS: Do you know of a way to make Windows just 'keep' known devices instead of re-finding them at every power-up ? ---911 -----Original Message----- I suspect the system is having a timing problem whereby USB is not entirely installed before PNP finshes its interrogation for devices. This could be a firmware or driver problem. You may not be able to reboot with the device plugged in, unless you can find a newer driver. Experiment to see if you can hot plug it successfully after completely booting. Confirm that you have the correct driver installed and that all USB devices are UnMarked in Device Manager. If USB 2.0, the needed software will be with your interface card or the external drive. If USB 1.1, you may wish to reinstall the drivers, at http://www.usb-drivers.com/drivers/63/63237.htm and download "usb-WinMe.exe" , which contains WinMe's USB 1.1 related files -- Jack E. Martinelli 2002-04 MVP for Win9X / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/security/protect/ Your cooperation is very appreciated. ____ . |
#4
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Can't re-install CD-RW
I guess this is a loser. I have ordered a new CD-RW.
Thanks for trying...911 -----Original Message----- If hot plugging the CD-RW drive results in PNP identifying a " 'USB Cable" attached to a SCSI controller", it may mean the firmware in the drive is incorrect. I recommend obtaining a replacement drive to test. You can also test by Rebooting to Safe Mode and removing the drive in Device Manager. Then use the Add New Hardware wizard to direct the installation of the correct driver from a floppy or a CD. However, if the drive insists on being identifed as the USB cable, it will fail again. the "USB-WinMe.exe file", it is self-installing. Just run it and all should be well, for USB 1.1. -- Jack E. Martinelli 2002-04 MVP for Win9X / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/security/protect/ Your cooperation is very appreciated. ____ "nine Eleven" wrote in message ... -----Original Message----- Thank you, Jack. This is the most sensible sounding advice I have gotten on this problem. The people at Gateway (processor) and Philips have sent me a total of 9 answers that sound like they never read the question. When I Hot-Plug, the CD-RW gets recognized as a 'USB Cable" attached to a SCSI controller. Windows wont even try to read a new driver file from a floppy - it just says there is nothing on the disk that relates to my hardware. I have downloaded the "USB-WinMe.exe" file that you suggested. Before I mess things up even worse, can you tell me how to go about replacing the Windows drivers ? Can I just try to find the files in Windows, delete them, and then copy in the new ones ? Or does the fact that the file is type 'exe' mean it is self-installing ? PS: Do you know of a way to make Windows just 'keep' known devices instead of re-finding them at every power-up ? ---911 -----Original Message----- I suspect the system is having a timing problem whereby USB is not entirely installed before PNP finshes its interrogation for devices. This could be a firmware or driver problem. You may not be able to reboot with the device plugged in, unless you can find a newer driver. Experiment to see if you can hot plug it successfully after completely booting. Confirm that you have the correct driver installed and that all USB devices are UnMarked in Device Manager. If USB 2.0, the needed software will be with your interface card or the external drive. If USB 1.1, you may wish to reinstall the drivers, at http://www.usb-drivers.com/drivers/63/63237.htm and download "usb-WinMe.exe" , which contains WinMe's USB 1.1 related files -- Jack E. Martinelli 2002-04 MVP for Win9X / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/security/protect/ Your cooperation is very appreciated. ____ . . |
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