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cd rom drive disappears when I install a new hard drive ???
Okay, I have a question for the experts here.
I have a dell dimension XPS D266 computer (pentium II computer, I believe). Anyway, this computer is running windows 98. When the computer was first setup, it had a C drive (8 gigs in size) and an NEC cd rom drive (setup as drive D). I recently added a second hard drive to the system (a fujistu hard drive, 20 gigs in size) and that drive has become drive D. Now when the system starts, the cd rom drive does not appear in my computer icon, but when I run any applications or insert a cd, I can run programs from the cd rom drive and the computer recognizes the cd drom drive as drive E. When I removed the new fujitsu hard drive and set the computer back to just a c drive and the cd rom drive, everything was okay, except for the fact that I had losted the cd rom drive for awhile until I removed the cd rom drive and let windows 98 detect the cd rom drive again. I reinstalled the fujitsu hard drive again, and the bios recognizes that there are two hard drives and a cd rom drive, but again the my computer windows/Icon shows that there is no cd rom drive, just a c drive and a d drive. When you right click on my computer icon and check the hardware window, the cd rom drive is displayed there along with the two hard drives. I tried to remove and re-detect the cd rom drive in the hardware section of my computer but no cd rom drive was added to the my computer window. Its as if the computer will not let the user see the cd rom drive, but its there and you can run applications off the cd rom drive. You can reference the cd rom drive as drive E. Does anyone know what has happened and can anyone explain ow I can fix this problem? Edward Letendre. |
#2
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Is TweakUI installed? If so, check that you haven't hidden any drive
letters. -- Jeff Richards MS MVP (Windows - Shell/User) "Edward Letendre" wrote in message ... Okay, I have a question for the experts here. I have a dell dimension XPS D266 computer (pentium II computer, I believe). Anyway, this computer is running windows 98. When the computer was first setup, it had a C drive (8 gigs in size) and an NEC cd rom drive (setup as drive D). I recently added a second hard drive to the system (a fujistu hard drive, 20 gigs in size) and that drive has become drive D. Now when the system starts, the cd rom drive does not appear in my computer icon, but when I run any applications or insert a cd, I can run programs from the cd rom drive and the computer recognizes the cd drom drive as drive E. When I removed the new fujitsu hard drive and set the computer back to just a c drive and the cd rom drive, everything was okay, except for the fact that I had losted the cd rom drive for awhile until I removed the cd rom drive and let windows 98 detect the cd rom drive again. I reinstalled the fujitsu hard drive again, and the bios recognizes that there are two hard drives and a cd rom drive, but again the my computer windows/Icon shows that there is no cd rom drive, just a c drive and a d drive. When you right click on my computer icon and check the hardware window, the cd rom drive is displayed there along with the two hard drives. I tried to remove and re-detect the cd rom drive in the hardware section of my computer but no cd rom drive was added to the my computer window. Its as if the computer will not let the user see the cd rom drive, but its there and you can run applications off the cd rom drive. You can reference the cd rom drive as drive E. Does anyone know what has happened and can anyone explain ow I can fix this problem? Edward Letendre. |
#3
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Edward Letendre wrote:
Okay, I have a question for the experts here. I have a dell dimension XPS D266 computer (pentium II computer, I believe). Anyway, this computer is running windows 98. When the computer was first setup, it had a C drive (8 gigs in size) and an NEC cd rom drive (setup as drive D). I recently added a second hard drive to the system (a fujistu hard drive, 20 gigs in size) and that drive has become drive D. Now when the system starts, the cd rom drive does not appear in my computer icon, but when I run any applications or insert a cd, I can run programs from the cd rom drive and the computer recognizes the cd drom drive as drive E. When I removed the new fujitsu hard drive and set the computer back to just a c drive and the cd rom drive, everything was okay, except for the fact that I had losted the cd rom drive for awhile until I removed the cd rom drive and let windows 98 detect the cd rom drive again. I reinstalled the fujitsu hard drive again, and the bios recognizes that there are two hard drives and a cd rom drive, but again the my computer windows/Icon shows that there is no cd rom drive, just a c drive and a d drive. When you right click on my computer icon and check the hardware window, the cd rom drive is displayed there along with the two hard drives. I tried to remove and re-detect the cd rom drive in the hardware section of my computer but no cd rom drive was added to the my computer window. Its as if the computer will not let the user see the cd rom drive, but its there and you can run applications off the cd rom drive. You can reference the cd rom drive as drive E. Does anyone know what has happened and can anyone explain ow I can fix this problem? Edward Letendre. If a CD or DVD drive is installed as drive D and a hard drive is installed latter, the new hard drives WILL assume the letters following C. Similar situations occur when memory drives like digital camera memory card readers are installed. As a result, any application installed before the second hard drive will continue to falsely assume drive D should still be a CD/DVD drive. The best solution to this problem is to reassign the CD/DVD to a high drive letter (in the second half of the alphabet) during Windows installation or as soon as posible after the computer is delivered. If you have access to an application's installation media and any required product keys you can uninstall an application and then reinstall it after assigning the CD/DVD drive the high drive letter. Most computers sold in the last several years have two IDE ports. Each port can support one or two drives connected to a single cable. On each port/cable each drive can be the master or slave device. The port will not recognize the drives properly if two are configured as master OR two are configured as slave. The master/slave configuration is ussually accomplished with the relocation of a electrical jumper block located betwen the data and power connections at the back of the drive. Many drives can also be configured as "cable select" and assume master/slave roles depending on which connector on the ribbon cable the drives are connected to. You may need to change your computer's CMOS settings to use cable select master/slave assignment. Drive jumper settings are often documented on the drives label and should be available on the manufacturer's web site. Most people recommend installing hard drives on the first IDE port and CD/DVD drives on the second port. |
#4
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Acutually that was part of the problem. I installed tweakUI on the computer
just a few minutes ago. All drive letters from drive E onward are checked off or to be hidden. Once I re-checked the E drive and the F drive and rebooted the system, the E drive was displayed and the cd rom drive was working again, as it had been before. Thanks for the information. I really appreciate it. Edward Letendre. "Jeff Richards" wrote: Is TweakUI installed? If so, check that you haven't hidden any drive letters. -- Jeff Richards MS MVP (Windows - Shell/User) "Edward Letendre" wrote in message ... Okay, I have a question for the experts here. I have a dell dimension XPS D266 computer (pentium II computer, I believe). Anyway, this computer is running windows 98. When the computer was first setup, it had a C drive (8 gigs in size) and an NEC cd rom drive (setup as drive D). I recently added a second hard drive to the system (a fujistu hard drive, 20 gigs in size) and that drive has become drive D. Now when the system starts, the cd rom drive does not appear in my computer icon, but when I run any applications or insert a cd, I can run programs from the cd rom drive and the computer recognizes the cd drom drive as drive E. When I removed the new fujitsu hard drive and set the computer back to just a c drive and the cd rom drive, everything was okay, except for the fact that I had losted the cd rom drive for awhile until I removed the cd rom drive and let windows 98 detect the cd rom drive again. I reinstalled the fujitsu hard drive again, and the bios recognizes that there are two hard drives and a cd rom drive, but again the my computer windows/Icon shows that there is no cd rom drive, just a c drive and a d drive. When you right click on my computer icon and check the hardware window, the cd rom drive is displayed there along with the two hard drives. I tried to remove and re-detect the cd rom drive in the hardware section of my computer but no cd rom drive was added to the my computer window. Its as if the computer will not let the user see the cd rom drive, but its there and you can run applications off the cd rom drive. You can reference the cd rom drive as drive E. Does anyone know what has happened and can anyone explain ow I can fix this problem? Edward Letendre. |
#5
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I appreciate the information. I will print out your advice and keep the
information handy. The use of TweakUI helped in that all drives from drive E and up were hidden or checked off. I am not sure why they would be check off or displayed as hidden drives. This corrected the problem and the cd rom drive is now displayed again. As for the order inwhich the drives are installed. The two hard drives are setup as a slave (the fujitsu drive) and master (the original drive that was setup in the computer in the first place and the cd rom drive is located on the other ide cable coming out from the motherboard. It apperas that everything else is okay with the system, but you never know. Edward Letendre. "RobertVA" wrote: Edward Letendre wrote: Okay, I have a question for the experts here. I have a dell dimension XPS D266 computer (pentium II computer, I believe). Anyway, this computer is running windows 98. When the computer was first setup, it had a C drive (8 gigs in size) and an NEC cd rom drive (setup as drive D). I recently added a second hard drive to the system (a fujistu hard drive, 20 gigs in size) and that drive has become drive D. Now when the system starts, the cd rom drive does not appear in my computer icon, but when I run any applications or insert a cd, I can run programs from the cd rom drive and the computer recognizes the cd drom drive as drive E. When I removed the new fujitsu hard drive and set the computer back to just a c drive and the cd rom drive, everything was okay, except for the fact that I had losted the cd rom drive for awhile until I removed the cd rom drive and let windows 98 detect the cd rom drive again. I reinstalled the fujitsu hard drive again, and the bios recognizes that there are two hard drives and a cd rom drive, but again the my computer windows/Icon shows that there is no cd rom drive, just a c drive and a d drive. When you right click on my computer icon and check the hardware window, the cd rom drive is displayed there along with the two hard drives. I tried to remove and re-detect the cd rom drive in the hardware section of my computer but no cd rom drive was added to the my computer window. Its as if the computer will not let the user see the cd rom drive, but its there and you can run applications off the cd rom drive. You can reference the cd rom drive as drive E. Does anyone know what has happened and can anyone explain ow I can fix this problem? Edward Letendre. If a CD or DVD drive is installed as drive D and a hard drive is installed latter, the new hard drives WILL assume the letters following C. Similar situations occur when memory drives like digital camera memory card readers are installed. As a result, any application installed before the second hard drive will continue to falsely assume drive D should still be a CD/DVD drive. The best solution to this problem is to reassign the CD/DVD to a high drive letter (in the second half of the alphabet) during Windows installation or as soon as posible after the computer is delivered. If you have access to an application's installation media and any required product keys you can uninstall an application and then reinstall it after assigning the CD/DVD drive the high drive letter. Most computers sold in the last several years have two IDE ports. Each port can support one or two drives connected to a single cable. On each port/cable each drive can be the master or slave device. The port will not recognize the drives properly if two are configured as master OR two are configured as slave. The master/slave configuration is ussually accomplished with the relocation of a electrical jumper block located betwen the data and power connections at the back of the drive. Many drives can also be configured as "cable select" and assume master/slave roles depending on which connector on the ribbon cable the drives are connected to. You may need to change your computer's CMOS settings to use cable select master/slave assignment. Drive jumper settings are often documented on the drives label and should be available on the manufacturer's web site. Most people recommend installing hard drives on the first IDE port and CD/DVD drives on the second port. |
#6
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You're welcome, and thanks for letting us know that you got it sorted out.
-- Jeff Richards MS MVP (Windows - Shell/User) "Edward Letendre" wrote in message ... Acutually that was part of the problem. I installed tweakUI on the computer just a few minutes ago. All drive letters from drive E onward are checked off or to be hidden. Once I re-checked the E drive and the F drive and rebooted the system, the E drive was displayed and the cd rom drive was working again, as it had been before. Thanks for the information. I really appreciate it. Edward Letendre. |
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