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Wtoolsa Error



 
 
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  #11  
Old May 23rd 04, 02:03 PM
external usenet poster
 
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Default Wtoolsa Error


-----Original Message-----
I have a Wtoolsa error -- "Wtoolsa has caused an error in
KERNEL32.DLL Wtoolsa will now close"

Error reappears after restarting computer -- several times

Running Scandisk did not help.

Ken
.

I have the same thing. Have you found an answer on how to
fix this? Any help would be appreciated.
Trina
  #12  
Old May 23rd 04, 02:30 PM
Mike M
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Default Wtoolsa Error

Have you read any of the many replies that have been posted?

wtoolsa.exe is malware and appears to be a new member of the IBIS Toolbar
family
(http://www.pestpatrol.com/PestInfo/i/ibis_toolbar.asp) or even a variant of
the CoolWebSearch parasite. It certainly doesn't form a part of the Win Me
operating system. One install mechanism it uses is if you choose to install
the toolbar from xxx.websearch.com

Boot to Safe Mode, open MSConfig (Start, Run, enter MSConfig in the box and
click OK), open the Startup tab and uncheck the entry being used to launch
wstoolsa.exe, possibly labelled something like WinTools as well as any entries
referring to wtoolsb.dll, wsup.exe and tb_setup.exe.

Browse to and delete the contents of your C:\Windows\Temp folder and also
clear you Temporary Internet Files (Internet Options | General | Delete Files
and ensure that you check the box "Delete all offline content", then click OK
and Apply.

Now check Add/Remove Programs and uninstall any entry for WinTools.

You should also delete the entire Wintools folder which is probably
located as a sub-folder in C:\Program Files\Common Files or alternatively in
C:\Windows\System. Check for and delete all copies of wtoolsa.exe,
wtoolsb.dll, wsup.exe and tb_setup.exe.

Now reboot back into Normal Mode and check your system for commercial
parasites.

This might be a good time to download yourself a copy
of the free Ad-Aware 6.0 from Lavasoft
(http://www.lavasoftusa.com/software/adaware/) and also SpyBot
(http://www.safer-networking.org/) and scan your system for and remove all
unwanted parasites, adware and spyware that might be hiding on your PC.

I would suggest you download and run merijn's CWShredder which targets the
CoolWebSearch parasite. CWShredder can be downloaded from
(http://www.zerosrealm.com/downloads/CWShredder.zip or
http://www.spywareinfo.com/~merijn/files/cwshredder.zip). Details of the many
forms of the CoolWebSearch hijacker can be found at
http://www.spywareinfo.com/~merijn/cwschronicles.html and also
http://www.pestpatrol.com/pestinfo/c/cws.asp.

If you continue to have problems download a copy of HijackThis from
http://www.spywareinfo.com/~merijn/downloads.html). Create a folder called
hijackthis on C: and copy the file you downloaded to that folder. Close as
many applications as you can including all instances of Internet Explorer and
then run hijackthis.exe and post back the log, provided that it isn't too
long, to this thread, otherwise to the HijackThis Forum at
http://www.spywareinfo.com/forums/ and hopefully this will enable someone to
identify the cause of your problem.

Possible entries in the HiJackThis log to remove include:
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common
files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common
files\WinTools\WToolsA.exe

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer
Start) - http://imgfarm.com/images/nocache/funwe....0.0.5.cab
--?
Mike Maltby MS-MVP



wrote:

-----Original Message-----
I have a Wtoolsa error -- "Wtoolsa has caused an error in
KERNEL32.DLL Wtoolsa will now close"

Error reappears after restarting computer -- several times

Running Scandisk did not help.

Ken
.

I have the same thing. Have you found an answer on how to
fix this? Any help would be appreciated.
Trina



  #13  
Old May 23rd 04, 07:53 PM
Ken
external usenet poster
 
Posts: n/a
Default Wtoolsa Error

So far I have Downloaded Installed and Run both
AdAware and SpyBot

The "Wtoolsa" Error is gone and my system is running
faster.

I'm trying to decide whether to reinstall NAV2004.

-----Original Message-----
Boot to Safe Mode and try and delete the folders from

there. Have you used
MSConfig to remove all/any entries referring to

wtoolsa.exe, wtoolsb.exe,
wsup.exe and tb_setup.exe.

Have you downloaded and run HiJackThis? If not do so.

Close all windows, run
HiJackThis and let it fix any entries similar to the

following:
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common
files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [WinTools] C:\Program

Files\Common
files\WinTools\WToolsA.exe

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun

Web Products Installer
Start) -

http://imgfarm.com/images/nocache/funwe....0.0.5.cab

Then browse to and delete the contents of your

C:\Windows\Temp folder and also
clear you Temporary Internet Files (Internet Options |

General | Delete Files
and ensure that you check the box "Delete all offline

content", then click OK
and Apply.

Run Adaware again.

Boot to Normal Mode and run HijackThis again to check

that none of the wtoolsa
stuff is still running.
--
Mike Maltby MS-MVP



Ken wrote:

Hi Mike

I cannot get ride of one program "WinTools for IE" using
Add/Remove.

On Remove -- it needs an Internet connection. With a
connection it gives me boxes to uncheck - which I do --
But the program is still there.

Also -- I've deleted all WinTools Folders and Files -
except WinTools.0 -- Won't allow me to delete --

"Possibly
in use by Windows"

Suggestions????



.

  #14  
Old May 23rd 04, 08:16 PM
Mike M
external usenet poster
 
Posts: n/a
Default Wtoolsa Error

Ken,

Whilst you need to have an AV application installed installing the Norton
virus is probably the last such application I'd recommend any user install -
regardless of the operating system they are using and certainly never on a
system running Win Me.
--
Mike Maltby MS-MVP



Ken wrote:

So far I have Downloaded Installed and Run both
AdAware and SpyBot

The "Wtoolsa" Error is gone and my system is running
faster.

I'm trying to decide whether to reinstall NAV2004.



  #15  
Old May 23rd 04, 08:30 PM
Ken
external usenet poster
 
Posts: n/a
Default Wtoolsa Error

That's what I'm slowly figuring out (((

I used NAV2002 for 2 1/2 years and was happy with it.

Then I decided I should have a firewall - so I purchased
NIS2004. It worked GREAT for 2 weeks then quit. After 2
weeks of pure "HELL" - Symantek told me it wouldn't work
on my system and recommended getting NAV2004

After 3 more weeks of HELL (Probably more caused by the
Wtoolsa "bug") I still don't have an AV program.

I also Dont have a Firewall, of GOOD popup blocker.

SUGGESTIONS ???
-----Original Message-----
Ken,

Whilst you need to have an AV application installed

installing the Norton
virus is probably the last such application I'd recommend

any user install -
regardless of the operating system they are using and

certainly never on a
system running Win Me.
--
Mike Maltby MS-MVP



Ken wrote:

So far I have Downloaded Installed and Run both
AdAware and SpyBot

The "Wtoolsa" Error is gone and my system is running
faster.

I'm trying to decide whether to reinstall NAV2004.



.

  #16  
Old May 23rd 04, 08:57 PM
Mike M
external usenet poster
 
Posts: n/a
Default Wtoolsa Error

Ken,

SUGGESTIONS ???


Suitable products include AVG and eTrust (Computer Associates):
a) AVG (Free version) from GriSoft
(http://www.grisoft.com/us/us_dwnl_free.php)
b) eTrust from Computer Associates. This is an excellent low cost AV program
that I and many others contributing to these NGs are using. eTrust and
EZArmorLE are FREE to new users for one year until Jan 2005 (see
http://www.my-etrust.com/microsoft/index.cfm) Just the AV application can be
installed if preferred. EZArmorLE is a rebadged version of the free Zone
Alarm but does include a fifteen day trial of the paid for eTrust badged Zone
Alarm Pro.

Other possibilites include Trend Micro, Panda, Kaspersky (pricey but
excellent) and F-Prot.
--
Mike Maltby MS-MVP



Ken wrote:

That's what I'm slowly figuring out (((

I used NAV2002 for 2 1/2 years and was happy with it.

Then I decided I should have a firewall - so I purchased
NIS2004. It worked GREAT for 2 weeks then quit. After 2
weeks of pure "HELL" - Symantek told me it wouldn't work
on my system and recommended getting NAV2004

After 3 more weeks of HELL (Probably more caused by the
Wtoolsa "bug") I still don't have an AV program.

I also Dont have a Firewall, of GOOD popup blocker.

SUGGESTIONS ???



  #17  
Old May 23rd 04, 09:25 PM
Ken
external usenet poster
 
Posts: n/a
Default Wtoolsa Error

Thanks for all your help Mike. It's MUCH appreciated

Regards
Ken
-----Original Message-----
Ken,

SUGGESTIONS ???


Suitable products include AVG and eTrust (Computer

Associates):
a) AVG (Free version) from GriSoft
(http://www.grisoft.com/us/us_dwnl_free.php)
b) eTrust from Computer Associates. This is an excellent

low cost AV program
that I and many others contributing to these NGs are

using. eTrust and
EZArmorLE are FREE to new users for one year until Jan

2005 (see
http://www.my-etrust.com/microsoft/index.cfm) Just the

AV application can be
installed if preferred. EZArmorLE is a rebadged version

of the free Zone
Alarm but does include a fifteen day trial of the paid

for eTrust badged Zone
Alarm Pro.

Other possibilites include Trend Micro, Panda, Kaspersky

(pricey but
excellent) and F-Prot.
--
Mike Maltby MS-MVP



Ken wrote:

That's what I'm slowly figuring out (((

I used NAV2002 for 2 1/2 years and was happy with it.

Then I decided I should have a firewall - so I purchased
NIS2004. It worked GREAT for 2 weeks then quit. After 2
weeks of pure "HELL" - Symantek told me it wouldn't work
on my system and recommended getting NAV2004

After 3 more weeks of HELL (Probably more caused by the
Wtoolsa "bug") I still don't have an AV program.

I also Dont have a Firewall, of GOOD popup blocker.

SUGGESTIONS ???



.

 




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