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Internet bluescreen crashes
Lately while on the internet my computer will crash to bluescreen errors such
as ERROR:OE:017f:BFF8E648B or ERROR:06:0000:0000022D or ERROR: 06:0000:0000A78I. It seems to re-occur at specific times like when I go system updates or try to organize my favorites. But is getting more and more frequent. Any help out there? Thanks. |
#2
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When did this problem start? Have you installed the KB891711 hotfix
(released 8 March) from either the Windows Update site or using Automatic Update? If so this is possibly the cause of your problem. Boot into Safe Mode and using MSConfig (Start, Run, enter MSConfig in the box and click OK), open the Startup tab and uncheck the entry labelled KB891711. Apply, OK and boot back into Normal Mode. Does this solve the problem? If yes then the problem is due to this patch which is causing several people to see problems such as you are reporting on previously stable systems. If this is the case could you please post details of your graphics chip and driver. You can check this using System Properties | Device Manager, click the + alongside "Display Adapters" and post back details of the video card/graphics adapter you have installed and then from the Driver | Driver Details buttons the version of the video driver you have installed. See also Noel Paton's post "KB891711 - problems?" and also that by Jerry Bryant (Microsoft) "MS05-002 on 9x and ME" in the windowsme.general newsgroup. If in n.America PLEASE phone Microsoft as requested by Jerry on +1 (866) PCSAFETY. When calling, please indicate that you are having issues with a security update 891711. Microsoft need all the information they can obtain on this problem and YOU can help both yourself and others by ringing them. -- Mike Maltby MS-MVP coyote wrote: Lately while on the internet my computer will crash to bluescreen errors such as ERROR:OE:017f:BFF8E648B or ERROR:06:0000:0000022D or ERROR: 06:0000:0000A78I. It seems to re-occur at specific times like when I go system updates or try to organize my favorites. But is getting more and more frequent. Any help out there? Thanks. |
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