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Nero/ incd not working.
Nero and incd is not working.
I used to have it working ok, then had to replace the rewriter drive. (six months ago) Installed the new software from the disc supplied with the emprex drive. The new drive works ok when game cd's are in the drive. Have used nearly all the "cleantools" from the Nero web site, and reinstalled Nero and incd Before we go to far could I ask a question,- after using the cleantool to remove old installations of INCD for instance, why is it that when I do a search for files and folders named "INCD" I get a list dating back several years. Many thanks Steve |
#2
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Maybe I've misunderstood your question, but anyway. I once tried to install
Nero and Roxio on the same computer. Nero came with one of my drives and Roxio was purchased at a earlier date. They refused to work, both had numerous problems. Uninstalled Roxio and all was smooth and happy. Might be the same with you. |
#3
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As jkb hints, it is a recipe for disaster to install more than one CD/DVD
burning application on a system. What kinds of files and folder names include "INCD"? Your question is meaningless without that knowledge. When you search on "INCD", you can get any number of files containing that string without them having anything to do with Nero software. Or, they may have been seen as personal folders where personal files are normally stored--MP3s, WMVs, etc. Those are the kinds of files that uninstallers are configured not to touch. Or your system may have been so messed up by some past programming that the uninstaller(s) couldn't find whatever they were looking for. Or the uninstaller simply isn't robust enough and able to handle such contingencies when it should be able to. In short, though, you provide insufficient data from which to make that kind of determination. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Nero and incd is not working. I used to have it working ok, then had to replace the rewriter drive. (six months ago) Installed the new software from the disc supplied with the emprex drive. The new drive works ok when game cd's are in the drive. Have used nearly all the "cleantools" from the Nero web site, and reinstalled Nero and incd Before we go to far could I ask a question,- after using the cleantool to remove old installations of INCD for instance, why is it that when I do a search for files and folders named "INCD" I get a list dating back several years. Many thanks Steve |
#4
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What software did you install with the "emprex" drive? Is it also Nero software?
A problem that often arises is when a user installs "packet-writing" software from two different vendors. Nero's packet-writing app is InCD; Roxio has DirectCD; and there are other brands also. Only one packet writer app should be installed (if you wish to have a packet writer, which enables you to use a CD-R or RW essentially as a giant floppy disk). Usually, there is no problem installing more than one "CD mastering" app....I have both Nero and Roxio Easy CD Creator installed on a couple of computers with no problems.....however, if I do install a packet writer, it is only from one of their packages, not both. Older versions of CD mastering software used to conflict with each other, but the newer versions usually have no problem on most systems. I am not sure from your post what exactly you have installed, and what you mean by "not working". -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "Moonraker" wrote in message ... Nero and incd is not working. I used to have it working ok, then had to replace the rewriter drive. (six months ago) Installed the new software from the disc supplied with the emprex drive. The new drive works ok when game cd's are in the drive. Have used nearly all the "cleantools" from the Nero web site, and reinstalled Nero and incd Before we go to far could I ask a question,- after using the cleantool to remove old installations of INCD for instance, why is it that when I do a search for files and folders named "INCD" I get a list dating back several years. Many thanks Steve |
#5
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Hi Gary, hope your friends are O.K.
Yes, sorry about the lack of info, but I did not what to type "war and peace", then be asked something else. We had the liteon drive with "nero and incd",- changed writer to emprex,- we also have a cd rom,- not sure which is slave or master but they are wired up the only way that the 'puter will see them. I do not have ANY other writing or burning software installed nor have ever. When I installed the new replacement drive I loaded in the new cd which I guess had the software and drivers. As said, we had nero and incd on the 'puter, but I cannot remember if I reloaded either with the new drive. Needless to say we could not see data from our discs (mostly jpegs from our digi cam) loaded from the liteon (first) drive, nor could we write to anything. I posted on here back in Jan/Feb. and was told about the nero range of cleantools, so used them and tried reinstalling. Still would not work, i.e we cannot see anything on any of the discs that we have saved stuff on, be it piccy's or "backup" documents from "Stephen's documents or from "Beryl's documents", just two folders on the "c" in explorer which I added to keep our stuff separate. Nor can we save to any new discs still. I will send a screen shot of the "find" list for you to see. I tried to send it was my first post but it was to big for the newsgroup. Incd is uninstalled at the present until I find out about all the other stuff on the "find" list Many thanks Steve "Gary S. Terhune" wrote in message ... As jkb hints, it is a recipe for disaster to install more than one CD/DVD burning application on a system. What kinds of files and folder names include "INCD"? Your question is meaningless without that knowledge. When you search on "INCD", you can get any number of files containing that string without them having anything to do with Nero software. Or, they may have been seen as personal folders where personal files are normally stored--MP3s, WMVs, etc. Those are the kinds of files that uninstallers are configured not to touch. Or your system may have been so messed up by some past programming that the uninstaller(s) couldn't find whatever they were looking for. Or the uninstaller simply isn't robust enough and able to handle such contingencies when it should be able to. In short, though, you provide insufficient data from which to make that kind of determination. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Nero and incd is not working. I used to have it working ok, then had to replace the rewriter drive. (six months ago) Installed the new software from the disc supplied with the emprex drive. The new drive works ok when game cd's are in the drive. Have used nearly all the "cleantools" from the Nero web site, and reinstalled Nero and incd Before we go to far could I ask a question,- after using the cleantool to remove old installations of INCD for instance, why is it that when I do a search for files and folders named "INCD" I get a list dating back several years. Many thanks Steve |
#6
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"Moonraker" wrote in message
... We had the liteon drive with "nero and incd",- changed writer to emprex,- we also have a cd rom,- not sure which is slave or master but they are wired up the only way that the 'puter will see them. So, I understand that to mean you removed the Liteon drive and installed the Emprex drive in its place, on the same connector of the same cable....is that correct? I do not have ANY other writing or burning software installed nor have ever. When I installed the new replacement drive I loaded in the new cd which I guess had the software and drivers. Well, that may be part of the problem right there. You say "you guess" it installed software and drivers. If it installed software, you need to determine what it was....Nero, Easy CD Creator, something else? If "drivers" were installed, it's possible that you loaded unneeded DOS drivers for the drive to be used in DOS mode as a CD-ROM drive. As said, we had nero and incd on the 'puter, but I cannot remember if I reloaded either with the new drive. Get the disc you loaded with the Emprex drive, and find out what is on it. Needless to say we could not see data from our discs (mostly jpegs from our digi cam) loaded from the liteon (first) drive, nor could we write to anything. IOW, are you saying that you cannot read *any* discs with the new drive, or just discs that were previously written with the old drive? I posted on here back in Jan/Feb. and was told about the nero range of cleantools, so used them and tried reinstalling. Still would not work, i.e we cannot see anything on any of the discs that we have saved stuff on, be it piccy's or "backup" documents from "Stephen's documents or from "Beryl's documents", just two folders on the "c" in explorer which I added to keep our stuff separate. Nor can we save to any new discs still. Can you read any other discs with the drive? Does Device manager look OK? Press WinKey+Pause/Break to open the System control panel. Click the Performance tab....does it say "configured for optimal performance"? Click the Device Manager tab, click the + sign to expand the "CDROM" category. Does the Emprex drive (or a generic listing for the drive) show up there, without any "splats"? -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "Gary S. Terhune" wrote in message ... As jkb hints, it is a recipe for disaster to install more than one CD/DVD burning application on a system. What kinds of files and folder names include "INCD"? Your question is meaningless without that knowledge. When you search on "INCD", you can get any number of files containing that string without them having anything to do with Nero software. Or, they may have been seen as personal folders where personal files are normally stored--MP3s, WMVs, etc. Those are the kinds of files that uninstallers are configured not to touch. Or your system may have been so messed up by some past programming that the uninstaller(s) couldn't find whatever they were looking for. Or the uninstaller simply isn't robust enough and able to handle such contingencies when it should be able to. In short, though, you provide insufficient data from which to make that kind of determination. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Nero and incd is not working. I used to have it working ok, then had to replace the rewriter drive. (six months ago) Installed the new software from the disc supplied with the emprex drive. The new drive works ok when game cd's are in the drive. Have used nearly all the "cleantools" from the Nero web site, and reinstalled Nero and incd Before we go to far could I ask a question,- after using the cleantool to remove old installations of INCD for instance, why is it that when I do a search for files and folders named "INCD" I get a list dating back several years. Many thanks Steve |
#7
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Reply to your email:
I don't see any remaining remnants of the installation that aren't garbage or part of the Uninstaller/Cleanup tool. Most are in the TEMP and Temporary Internet Files folders, and will disappear as soon as you do some standard maintenance (www.grystmill.com/articles/cleanboot.htm) After reading the other stuff you've written, I'm at a bit of a loss to suggest anything else besides that obvious possibility that the new burner software you report having run includes burning software that you don't even realize you installed. I'll defer to Glen's answer on that topic as he's right on track. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Hi Gary, hope your friends are O.K. Yes, sorry about the lack of info, but I did not what to type "war and peace", then be asked something else. We had the liteon drive with "nero and incd",- changed writer to emprex,- we also have a cd rom,- not sure which is slave or master but they are wired up the only way that the 'puter will see them. I do not have ANY other writing or burning software installed nor have ever. When I installed the new replacement drive I loaded in the new cd which I guess had the software and drivers. As said, we had nero and incd on the 'puter, but I cannot remember if I reloaded either with the new drive. Needless to say we could not see data from our discs (mostly jpegs from our digi cam) loaded from the liteon (first) drive, nor could we write to anything. I posted on here back in Jan/Feb. and was told about the nero range of cleantools, so used them and tried reinstalling. Still would not work, i.e we cannot see anything on any of the discs that we have saved stuff on, be it piccy's or "backup" documents from "Stephen's documents or from "Beryl's documents", just two folders on the "c" in explorer which I added to keep our stuff separate. Nor can we save to any new discs still. I will send a screen shot of the "find" list for you to see. I tried to send it was my first post but it was to big for the newsgroup. Incd is uninstalled at the present until I find out about all the other stuff on the "find" list Many thanks Steve "Gary S. Terhune" wrote in message ... As jkb hints, it is a recipe for disaster to install more than one CD/DVD burning application on a system. What kinds of files and folder names include "INCD"? Your question is meaningless without that knowledge. When you search on "INCD", you can get any number of files containing that string without them having anything to do with Nero software. Or, they may have been seen as personal folders where personal files are normally stored--MP3s, WMVs, etc. Those are the kinds of files that uninstallers are configured not to touch. Or your system may have been so messed up by some past programming that the uninstaller(s) couldn't find whatever they were looking for. Or the uninstaller simply isn't robust enough and able to handle such contingencies when it should be able to. In short, though, you provide insufficient data from which to make that kind of determination. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Nero and incd is not working. I used to have it working ok, then had to replace the rewriter drive. (six months ago) Installed the new software from the disc supplied with the emprex drive. The new drive works ok when game cd's are in the drive. Have used nearly all the "cleantools" from the Nero web site, and reinstalled Nero and incd Before we go to far could I ask a question,- after using the cleantool to remove old installations of INCD for instance, why is it that when I do a search for files and folders named "INCD" I get a list dating back several years. Many thanks Steve |
#8
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Thank you for your reply, of your questions, can I ask if we can deal with
one issue at a time. So, I understand that to mean you removed the Liteon drive and installed the Emprex drive in its place, on the same connector of the same cable....is that correct? NO, that may well not be correct, I'm pretty sure that when we plugged in the new drive from where the old one was it did not work, so my IT friend came and had a look, we tried different combinations of cable positions and slave / master positions until we could see them "listed". I have just checked them, by placing one of my sons games in each drive in turn, the game is loaded by both drives and is listed in explorer OK, - the "E" drive (cd rom) took about 20 seconds to load, The "D" drive (rewriter) took about 50 seconds. Can I assume that everything is OK to load and use nero and incd. Is there a "correct" method of plugging in drives etc, i.e. such a drive should always be a slave / master to another drive / device, etc. etc Is there some TEST I can do to check whether the drives are ready to use nero / incd . IOW, are you saying that you cannot read *any* discs with the new drive, or just discs that were previously written with the old drive? As said above, seeing other pre-recorded discs doesn't seem to be a problem, I have not checked every disc in each drive but have also just tried an education cd in each drive, and again the rewriter took much longer to load to the screen. Can you read any other discs with the drive? YES, I CAN. does it say "configured for optimal performance"? Yes it does. expand the "CDROM" category. Does the Emprex drive (or a generic listing for the drive) show up there, without any "splats"? It shows:- cd rom - DVD RW-IDE 1008 - E-IDE DVD-ROM DVD-ROM DVD-8212 (for info only) disk drives - GENERIC IDE DISC TYPE 47 - GENERIC NEC FLOPPY DISC THERE ARE NO "SPLATS"???? We only have a hard drive (as from new), cd rom (as from new), emprex rewriter, (replacement) , floppy drive (as from new). I will now deal with the non hardware questions and let you know. By the way, I have read most of "Can't burn CD-RWs after deleted hard drive & installed extra CD" on this newsgroup by "moregive" and have taken note of the main points / issues. Many thanks, I mean "truly" grateful. Steve. "glee" wrote in message ... "Moonraker" wrote in message ... We had the liteon drive with "nero and incd",- changed writer to emprex,- we also have a cd rom,- not sure which is slave or master but they are wired up the only way that the 'puter will see them. So, I understand that to mean you removed the Liteon drive and installed the Emprex drive in its place, on the same connector of the same cable....is that correct? I do not have ANY other writing or burning software installed nor have ever. When I installed the new replacement drive I loaded in the new cd which I guess had the software and drivers. Well, that may be part of the problem right there. You say "you guess" it installed software and drivers. If it installed software, you need to determine what it was....Nero, Easy CD Creator, something else? If "drivers" were installed, it's possible that you loaded unneeded DOS drivers for the drive to be used in DOS mode as a CD-ROM drive. As said, we had nero and incd on the 'puter, but I cannot remember if I reloaded either with the new drive. Get the disc you loaded with the Emprex drive, and find out what is on it. Needless to say we could not see data from our discs (mostly jpegs from our digi cam) loaded from the liteon (first) drive, nor could we write to anything. IOW, are you saying that you cannot read *any* discs with the new drive, or just discs that were previously written with the old drive? I posted on here back in Jan/Feb. and was told about the nero range of cleantools, so used them and tried reinstalling. Still would not work, i.e we cannot see anything on any of the discs that we have saved stuff on, be it piccy's or "backup" documents from "Stephen's documents or from "Beryl's documents", just two folders on the "c" in explorer which I added to keep our stuff separate. Nor can we save to any new discs still. Can you read any other discs with the drive? Does Device manager look OK? Press WinKey+Pause/Break to open the System control panel. Click the Performance tab....does it say "configured for optimal performance"? Click the Device Manager tab, click the + sign to expand the "CDROM" category. Does the Emprex drive (or a generic listing for the drive) show up there, without any "splats"? -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "Gary S. Terhune" wrote in message ... As jkb hints, it is a recipe for disaster to install more than one CD/DVD burning application on a system. What kinds of files and folder names include "INCD"? Your question is meaningless without that knowledge. When you search on "INCD", you can get any number of files containing that string without them having anything to do with Nero software. Or, they may have been seen as personal folders where personal files are normally stored--MP3s, WMVs, etc. Those are the kinds of files that uninstallers are configured not to touch. Or your system may have been so messed up by some past programming that the uninstaller(s) couldn't find whatever they were looking for. Or the uninstaller simply isn't robust enough and able to handle such contingencies when it should be able to. In short, though, you provide insufficient data from which to make that kind of determination. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Nero and incd is not working. I used to have it working ok, then had to replace the rewriter drive. (six months ago) Installed the new software from the disc supplied with the emprex drive. The new drive works ok when game cd's are in the drive. Have used nearly all the "cleantools" from the Nero web site, and reinstalled Nero and incd Before we go to far could I ask a question,- after using the cleantool to remove old installations of INCD for instance, why is it that when I do a search for files and folders named "INCD" I get a list dating back several years. Many thanks Steve |
#9
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Gary,
Have emptied, TIF folder (after boot up) with offline content, and cookies , emptied R/Bin. Have not done any other item on your tutorial, as I will have to study and digest the info first. Many thanks, Steve. "Gary S. Terhune" wrote in message ... Reply to your email: I don't see any remaining remnants of the installation that aren't garbage or part of the Uninstaller/Cleanup tool. Most are in the TEMP and Temporary Internet Files folders, and will disappear as soon as you do some standard maintenance (www.grystmill.com/articles/cleanboot.htm) After reading the other stuff you've written, I'm at a bit of a loss to suggest anything else besides that obvious possibility that the new burner software you report having run includes burning software that you don't even realize you installed. I'll defer to Glen's answer on that topic as he's right on track. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Hi Gary, hope your friends are O.K. Yes, sorry about the lack of info, but I did not what to type "war and peace", then be asked something else. We had the liteon drive with "nero and incd",- changed writer to emprex,- we also have a cd rom,- not sure which is slave or master but they are wired up the only way that the 'puter will see them. I do not have ANY other writing or burning software installed nor have ever. When I installed the new replacement drive I loaded in the new cd which I guess had the software and drivers. As said, we had nero and incd on the 'puter, but I cannot remember if I reloaded either with the new drive. Needless to say we could not see data from our discs (mostly jpegs from our digi cam) loaded from the liteon (first) drive, nor could we write to anything. I posted on here back in Jan/Feb. and was told about the nero range of cleantools, so used them and tried reinstalling. Still would not work, i.e we cannot see anything on any of the discs that we have saved stuff on, be it piccy's or "backup" documents from "Stephen's documents or from "Beryl's documents", just two folders on the "c" in explorer which I added to keep our stuff separate. Nor can we save to any new discs still. I will send a screen shot of the "find" list for you to see. I tried to send it was my first post but it was to big for the newsgroup. Incd is uninstalled at the present until I find out about all the other stuff on the "find" list Many thanks Steve "Gary S. Terhune" wrote in message ... As jkb hints, it is a recipe for disaster to install more than one CD/DVD burning application on a system. What kinds of files and folder names include "INCD"? Your question is meaningless without that knowledge. When you search on "INCD", you can get any number of files containing that string without them having anything to do with Nero software. Or, they may have been seen as personal folders where personal files are normally stored--MP3s, WMVs, etc. Those are the kinds of files that uninstallers are configured not to touch. Or your system may have been so messed up by some past programming that the uninstaller(s) couldn't find whatever they were looking for. Or the uninstaller simply isn't robust enough and able to handle such contingencies when it should be able to. In short, though, you provide insufficient data from which to make that kind of determination. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Nero and incd is not working. I used to have it working ok, then had to replace the rewriter drive. (six months ago) Installed the new software from the disc supplied with the emprex drive. The new drive works ok when game cd's are in the drive. Have used nearly all the "cleantools" from the Nero web site, and reinstalled Nero and incd Before we go to far could I ask a question,- after using the cleantool to remove old installations of INCD for instance, why is it that when I do a search for files and folders named "INCD" I get a list dating back several years. Many thanks Steve |
#10
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OK, I was just responding to your "Find" results. Your last reply to Glen is
an eye-opener, and I think Glen is probably more up to the task of sorting it all out for you. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Gary, Have emptied, TIF folder (after boot up) with offline content, and cookies , emptied R/Bin. Have not done any other item on your tutorial, as I will have to study and digest the info first. Many thanks, Steve. "Gary S. Terhune" wrote in message ... Reply to your email: I don't see any remaining remnants of the installation that aren't garbage or part of the Uninstaller/Cleanup tool. Most are in the TEMP and Temporary Internet Files folders, and will disappear as soon as you do some standard maintenance (www.grystmill.com/articles/cleanboot.htm) After reading the other stuff you've written, I'm at a bit of a loss to suggest anything else besides that obvious possibility that the new burner software you report having run includes burning software that you don't even realize you installed. I'll defer to Glen's answer on that topic as he's right on track. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Hi Gary, hope your friends are O.K. Yes, sorry about the lack of info, but I did not what to type "war and peace", then be asked something else. We had the liteon drive with "nero and incd",- changed writer to emprex,- we also have a cd rom,- not sure which is slave or master but they are wired up the only way that the 'puter will see them. I do not have ANY other writing or burning software installed nor have ever. When I installed the new replacement drive I loaded in the new cd which I guess had the software and drivers. As said, we had nero and incd on the 'puter, but I cannot remember if I reloaded either with the new drive. Needless to say we could not see data from our discs (mostly jpegs from our digi cam) loaded from the liteon (first) drive, nor could we write to anything. I posted on here back in Jan/Feb. and was told about the nero range of cleantools, so used them and tried reinstalling. Still would not work, i.e we cannot see anything on any of the discs that we have saved stuff on, be it piccy's or "backup" documents from "Stephen's documents or from "Beryl's documents", just two folders on the "c" in explorer which I added to keep our stuff separate. Nor can we save to any new discs still. I will send a screen shot of the "find" list for you to see. I tried to send it was my first post but it was to big for the newsgroup. Incd is uninstalled at the present until I find out about all the other stuff on the "find" list Many thanks Steve "Gary S. Terhune" wrote in message ... As jkb hints, it is a recipe for disaster to install more than one CD/DVD burning application on a system. What kinds of files and folder names include "INCD"? Your question is meaningless without that knowledge. When you search on "INCD", you can get any number of files containing that string without them having anything to do with Nero software. Or, they may have been seen as personal folders where personal files are normally stored--MP3s, WMVs, etc. Those are the kinds of files that uninstallers are configured not to touch. Or your system may have been so messed up by some past programming that the uninstaller(s) couldn't find whatever they were looking for. Or the uninstaller simply isn't robust enough and able to handle such contingencies when it should be able to. In short, though, you provide insufficient data from which to make that kind of determination. -- Gary S. Terhune MS-MVP Shell/User "Moonraker" wrote in message ... Nero and incd is not working. I used to have it working ok, then had to replace the rewriter drive. (six months ago) Installed the new software from the disc supplied with the emprex drive. The new drive works ok when game cd's are in the drive. Have used nearly all the "cleantools" from the Nero web site, and reinstalled Nero and incd Before we go to far could I ask a question,- after using the cleantool to remove old installations of INCD for instance, why is it that when I do a search for files and folders named "INCD" I get a list dating back several years. Many thanks Steve |
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