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Gary,
I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon re-booting, the following error was displayed: 'Error loading Program.exe. You must reinstall Windows.' so, what can i do now? Thanks!!! Terry "Gary S. Terhune" wrote: As explained in the references Glen gave you earlier, you use the Command Prompt Only boot to edit System.ini and change the "Shell=Explorer.exe" line to: Shell=Progman.exe Then restart and you will possibly be able to boot to Windows without having to load Explorer.exe. From there, you run the IE Repair or reinstall IE as needed. If Shell=progman.exe doesn't work, try Shell=Winfile.exe. But be very careful when using these modes, and only use them to perform these limited tasks, as they can mess up the file system if you do certain things, particularly Copy/Paste/Move operations. When the IE Repair or reinstallation are completed, re-edit System.ini to restore normal Shell to Explorer.exe. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Glen, Thanks. I had no luck by trying to restore the most recent registry backups -- i tried every one listed, which went back a coupe days before my problem -- still, this didn't work. I'm confused about ... Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. .. the IE repair tool instructions assumed i could click Start .. Run .... but I can't. so I can only get to a command prompt and use DOS ... so how do i reinstall IE from the DOS command prompt? Thanks .. looking forward to your answer!!!!!!!!!!!!!1 Terry "glee" wrote: Each time you use a different .cab file backup in scanreg /restore, you are replacing the Registry with the one using that dat, and "going back" to that date as far as the Registry is concerned. So, if none of the restores helped the problem, you should go back and restore the most recent backup prior to when you began the restoring experiment (Of course, if you onlty went back a couple of days, there should not be much difference other than the entries for the updates you did). Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. Post back with your results. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... Glee ... I tried using DOS command 'scanreg /restore' and selecting the backup (rb###.cab files) -- i tried each one, rebooting each time, but that didn't work. I also used the DOS command to 'edit the c:\windows\system.ini' file and replaced 'explorer.exe' with 'progman.exe' where you told me, then saved and rebooted, then got an error that 'progman.exe could not be found, must reinstall windows' or something to that effect. One other thing i forgot to mention. I downloaded Windows updates to my pc, the night before my Windows crashed. One or two of the updates were for IE6. Any other suggestions? Thank you for helping me with this!!!! Terry "glee" wrote: Before trying the procedure mentioned in my first reply, you may want to try this first: Boot to DOS Mode by accessing the boot menu at startup and selecting Command Prompt Only (you get to the boot menu the same way you get to it when you selected Safe Mode). At the DOS Prompt, type: scanreg /restore and press Enter. Select one of the backups (rb###.cab files) dated JUST prior to when the problem occurred. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "glee" wrote in message ... Follow the procedures he Recovering From a Failed Internet Explorer Upgrade in Windows 98: http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html or http://tinyurl.com/r5ba Especially this section at the end: "If you still have boot problems after you reboot, you should use the command prompt to edit the c:\windows\system.ini file. On the command line type edit c:\windows\system.ini. "Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you are doing here is changing the default shell (that is having problems) from the Windows Explorer to the old Windows Program Manager shell. "Reboot Windows. It should now successfully boot with no errors into an empty Program Manager shell. Use the File | Run | Browse drop down menu selection to browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe (depending on what is there). Do a custom install and check all the Bold faced options. When the setup program alerts you that these files are already installed, tell it to reinstall all of the files. "When the Internet Explorer Setup program is done and reboots, hit the F8 key to bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once there, type edit c:\windows\system.ini and, once it is open, change the line shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now set the shell back to the original value." -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "tgregg99" wrote in message news Can someone please help me resolve my problem? Upon starting MS Windows 98, I see the MS Windows screen then it appears to start loading programs as usual, then i get the above ERROR message. I then restarted via SAFE mode, but there were no desktop icons. Upon checking Program Manager, I only see 'Runapp' and no other programs listed. I checked my memory via DOS prompt, and everything looks normal (but I really am not a DOS user, so I'm limited in my ability to use DOS commands). I restarted again and tried step by step confirmation, but again, I only get the above ERROR message. I don't have the CD - or - the diskettes for loading MS Windows 98. Is there a way to restore my MS Windows 98 otherwise? I appreciate your time and help very much .. thank you!!! Terry |
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Try Shell=Winfile.exe, as suggested.
And don't give up. We're giving you answers step-by-step, and when one thing doesn't work, that tends to provide hints as to what to do next. IOW, just because some suggestion doesn't bear immediate fruit, doesn't mean it didn't need to be done. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Gary, I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon re-booting, the following error was displayed: 'Error loading Program.exe. You must reinstall Windows.' so, what can i do now? Thanks!!! Terry "Gary S. Terhune" wrote: As explained in the references Glen gave you earlier, you use the Command Prompt Only boot to edit System.ini and change the "Shell=Explorer.exe" line to: Shell=Progman.exe Then restart and you will possibly be able to boot to Windows without having to load Explorer.exe. From there, you run the IE Repair or reinstall IE as needed. If Shell=progman.exe doesn't work, try Shell=Winfile.exe. But be very careful when using these modes, and only use them to perform these limited tasks, as they can mess up the file system if you do certain things, particularly Copy/Paste/Move operations. When the IE Repair or reinstallation are completed, re-edit System.ini to restore normal Shell to Explorer.exe. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Glen, Thanks. I had no luck by trying to restore the most recent registry backups -- i tried every one listed, which went back a coupe days before my problem -- still, this didn't work. I'm confused about ... Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. .. the IE repair tool instructions assumed i could click Start .. Run .... but I can't. so I can only get to a command prompt and use DOS .... so how do i reinstall IE from the DOS command prompt? Thanks .. looking forward to your answer!!!!!!!!!!!!!1 Terry "glee" wrote: Each time you use a different .cab file backup in scanreg /restore, you are replacing the Registry with the one using that dat, and "going back" to that date as far as the Registry is concerned. So, if none of the restores helped the problem, you should go back and restore the most recent backup prior to when you began the restoring experiment (Of course, if you onlty went back a couple of days, there should not be much difference other than the entries for the updates you did). Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. Post back with your results. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... Glee ... I tried using DOS command 'scanreg /restore' and selecting the backup (rb###.cab files) -- i tried each one, rebooting each time, but that didn't work. I also used the DOS command to 'edit the c:\windows\system.ini' file and replaced 'explorer.exe' with 'progman.exe' where you told me, then saved and rebooted, then got an error that 'progman.exe could not be found, must reinstall windows' or something to that effect. One other thing i forgot to mention. I downloaded Windows updates to my pc, the night before my Windows crashed. One or two of the updates were for IE6. Any other suggestions? Thank you for helping me with this!!!! Terry "glee" wrote: Before trying the procedure mentioned in my first reply, you may want to try this first: Boot to DOS Mode by accessing the boot menu at startup and selecting Command Prompt Only (you get to the boot menu the same way you get to it when you selected Safe Mode). At the DOS Prompt, type: scanreg /restore and press Enter. Select one of the backups (rb###.cab files) dated JUST prior to when the problem occurred. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "glee" wrote in message ... Follow the procedures he Recovering From a Failed Internet Explorer Upgrade in Windows 98: http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html or http://tinyurl.com/r5ba Especially this section at the end: "If you still have boot problems after you reboot, you should use the command prompt to edit the c:\windows\system.ini file. On the command line type edit c:\windows\system.ini. "Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you are doing here is changing the default shell (that is having problems) from the Windows Explorer to the old Windows Program Manager shell. "Reboot Windows. It should now successfully boot with no errors into an empty Program Manager shell. Use the File | Run | Browse drop down menu selection to browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe (depending on what is there). Do a custom install and check all the Bold faced options. When the setup program alerts you that these files are already installed, tell it to reinstall all of the files. "When the Internet Explorer Setup program is done and reboots, hit the F8 key to bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once there, type edit c:\windows\system.ini and, once it is open, change the line shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now set the shell back to the original value." -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "tgregg99" wrote in message news Can someone please help me resolve my problem? Upon starting MS Windows 98, I see the MS Windows screen then it appears to start loading programs as usual, then i get the above ERROR message. I then restarted via SAFE mode, but there were no desktop icons. Upon checking Program Manager, I only see 'Runapp' and no other programs listed. I checked my memory via DOS prompt, and everything looks normal (but I really am not a DOS user, so I'm limited in my ability to use DOS commands). I restarted again and tried step by step confirmation, but again, I only get the above ERROR message. I don't have the CD - or - the diskettes for loading MS Windows 98. Is there a way to restore my MS Windows 98 otherwise? I appreciate your time and help very much .. thank you!!! Terry |
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Gary,
I'm at the library and about to leave for home, where I'll follow your recommendation. I won't give up. I'm very methodical, and I take great care in following the procedures (i'm a project manager and technical writer :-) ... anyways, I'll follow up with you later this afternoon with my results. Thanks!!! Terry "Gary S. Terhune" wrote: Try Shell=Winfile.exe, as suggested. And don't give up. We're giving you answers step-by-step, and when one thing doesn't work, that tends to provide hints as to what to do next. IOW, just because some suggestion doesn't bear immediate fruit, doesn't mean it didn't need to be done. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Gary, I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon re-booting, the following error was displayed: 'Error loading Program.exe. You must reinstall Windows.' so, what can i do now? Thanks!!! Terry "Gary S. Terhune" wrote: As explained in the references Glen gave you earlier, you use the Command Prompt Only boot to edit System.ini and change the "Shell=Explorer.exe" line to: Shell=Progman.exe Then restart and you will possibly be able to boot to Windows without having to load Explorer.exe. From there, you run the IE Repair or reinstall IE as needed. If Shell=progman.exe doesn't work, try Shell=Winfile.exe. But be very careful when using these modes, and only use them to perform these limited tasks, as they can mess up the file system if you do certain things, particularly Copy/Paste/Move operations. When the IE Repair or reinstallation are completed, re-edit System.ini to restore normal Shell to Explorer.exe. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Glen, Thanks. I had no luck by trying to restore the most recent registry backups -- i tried every one listed, which went back a coupe days before my problem -- still, this didn't work. I'm confused about ... Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. .. the IE repair tool instructions assumed i could click Start .. Run .... but I can't. so I can only get to a command prompt and use DOS .... so how do i reinstall IE from the DOS command prompt? Thanks .. looking forward to your answer!!!!!!!!!!!!!1 Terry "glee" wrote: Each time you use a different .cab file backup in scanreg /restore, you are replacing the Registry with the one using that dat, and "going back" to that date as far as the Registry is concerned. So, if none of the restores helped the problem, you should go back and restore the most recent backup prior to when you began the restoring experiment (Of course, if you onlty went back a couple of days, there should not be much difference other than the entries for the updates you did). Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. Post back with your results. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... Glee ... I tried using DOS command 'scanreg /restore' and selecting the backup (rb###.cab files) -- i tried each one, rebooting each time, but that didn't work. I also used the DOS command to 'edit the c:\windows\system.ini' file and replaced 'explorer.exe' with 'progman.exe' where you told me, then saved and rebooted, then got an error that 'progman.exe could not be found, must reinstall windows' or something to that effect. One other thing i forgot to mention. I downloaded Windows updates to my pc, the night before my Windows crashed. One or two of the updates were for IE6. Any other suggestions? Thank you for helping me with this!!!! Terry "glee" wrote: Before trying the procedure mentioned in my first reply, you may want to try this first: Boot to DOS Mode by accessing the boot menu at startup and selecting Command Prompt Only (you get to the boot menu the same way you get to it when you selected Safe Mode). At the DOS Prompt, type: scanreg /restore and press Enter. Select one of the backups (rb###.cab files) dated JUST prior to when the problem occurred. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "glee" wrote in message ... Follow the procedures he Recovering From a Failed Internet Explorer Upgrade in Windows 98: http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html or http://tinyurl.com/r5ba Especially this section at the end: "If you still have boot problems after you reboot, you should use the command prompt to edit the c:\windows\system.ini file. On the command line type edit c:\windows\system.ini. "Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you are doing here is changing the default shell (that is having problems) from the Windows Explorer to the old Windows Program Manager shell. "Reboot Windows. It should now successfully boot with no errors into an empty Program Manager shell. Use the File | Run | Browse drop down menu selection to browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe (depending on what is there). Do a custom install and check all the Bold faced options. When the setup program alerts you that these files are already installed, tell it to reinstall all of the files. "When the Internet Explorer Setup program is done and reboots, hit the F8 key to bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once there, type edit c:\windows\system.ini and, once it is open, change the line shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now set the shell back to the original value." -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "tgregg99" wrote in message news Can someone please help me resolve my problem? Upon starting MS Windows 98, I see the MS Windows screen then it appears to start loading programs as usual, then i get the above ERROR message. I then restarted via SAFE mode, but there were no desktop icons. Upon checking Program Manager, I only see 'Runapp' and no other programs listed. I checked my memory via DOS prompt, and everything looks normal (but I really am not a DOS user, so I'm limited in my ability to use DOS commands). I restarted again and tried step by step confirmation, but again, I only get the above ERROR message. I don't have the CD - or - the diskettes for loading MS Windows 98. Is there a way to restore my MS Windows 98 otherwise? I appreciate your time and help very much .. thank you!!! Terry |
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Again, be very careful not to do anything more than run IE Repair using
Winfile.exe for a Shell. Long filenames can easily be messed up. Also, if IE Repair doesn't fix the problem (after re-editing System.ini back to using Explorer.exe for a Shell) then the next step is to force-reinstall IE. You do this by again switching to Shell=Winfile.exe and then finding Setup.exe in the Internet Explorer folder (usually C:\Program Files\Internet Explorer) and running it. Choose "Add Components" (or "Minimal or Custom Installation" if that's the option that offers itself.) Then put a check mark for every item that is bolded (already installed) and continue. If you haven't previously deleted the setup files (usually in C:\Windows Updates Setup Files") then this will probably be a smooth operation. If you don't have the installation files on hand, it will be necessary to connect to the internet to download them, and that can be problematic, depending on your system. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message news Gary, I'm at the library and about to leave for home, where I'll follow your recommendation. I won't give up. I'm very methodical, and I take great care in following the procedures (i'm a project manager and technical writer :-) .. anyways, I'll follow up with you later this afternoon with my results. Thanks!!! Terry "Gary S. Terhune" wrote: Try Shell=Winfile.exe, as suggested. And don't give up. We're giving you answers step-by-step, and when one thing doesn't work, that tends to provide hints as to what to do next. IOW, just because some suggestion doesn't bear immediate fruit, doesn't mean it didn't need to be done. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Gary, I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon re-booting, the following error was displayed: 'Error loading Program.exe. You must reinstall Windows.' so, what can i do now? Thanks!!! Terry "Gary S. Terhune" wrote: As explained in the references Glen gave you earlier, you use the Command Prompt Only boot to edit System.ini and change the "Shell=Explorer.exe" line to: Shell=Progman.exe Then restart and you will possibly be able to boot to Windows without having to load Explorer.exe. From there, you run the IE Repair or reinstall IE as needed. If Shell=progman.exe doesn't work, try Shell=Winfile.exe. But be very careful when using these modes, and only use them to perform these limited tasks, as they can mess up the file system if you do certain things, particularly Copy/Paste/Move operations. When the IE Repair or reinstallation are completed, re-edit System.ini to restore normal Shell to Explorer.exe. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Glen, Thanks. I had no luck by trying to restore the most recent registry backups -- i tried every one listed, which went back a coupe days before my problem -- still, this didn't work. I'm confused about ... Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. .. the IE repair tool instructions assumed i could click Start .. Run .... but I can't. so I can only get to a command prompt and use DOS .... so how do i reinstall IE from the DOS command prompt? Thanks .. looking forward to your answer!!!!!!!!!!!!!1 Terry "glee" wrote: Each time you use a different .cab file backup in scanreg /restore, you are replacing the Registry with the one using that dat, and "going back" to that date as far as the Registry is concerned. So, if none of the restores helped the problem, you should go back and restore the most recent backup prior to when you began the restoring experiment (Of course, if you onlty went back a couple of days, there should not be much difference other than the entries for the updates you did). Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. Post back with your results. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... Glee ... I tried using DOS command 'scanreg /restore' and selecting the backup (rb###.cab files) -- i tried each one, rebooting each time, but that didn't work. I also used the DOS command to 'edit the c:\windows\system.ini' file and replaced 'explorer.exe' with 'progman.exe' where you told me, then saved and rebooted, then got an error that 'progman.exe could not be found, must reinstall windows' or something to that effect. One other thing i forgot to mention. I downloaded Windows updates to my pc, the night before my Windows crashed. One or two of the updates were for IE6. Any other suggestions? Thank you for helping me with this!!!! Terry "glee" wrote: Before trying the procedure mentioned in my first reply, you may want to try this first: Boot to DOS Mode by accessing the boot menu at startup and selecting Command Prompt Only (you get to the boot menu the same way you get to it when you selected Safe Mode). At the DOS Prompt, type: scanreg /restore and press Enter. Select one of the backups (rb###.cab files) dated JUST prior to when the problem occurred. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "glee" wrote in message ... Follow the procedures he Recovering From a Failed Internet Explorer Upgrade in Windows 98: http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html or http://tinyurl.com/r5ba Especially this section at the end: "If you still have boot problems after you reboot, you should use the command prompt to edit the c:\windows\system.ini file. On the command line type edit c:\windows\system.ini. "Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you are doing here is changing the default shell (that is having problems) from the Windows Explorer to the old Windows Program Manager shell. "Reboot Windows. It should now successfully boot with no errors into an empty Program Manager shell. Use the File | Run | Browse drop down menu selection to browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe (depending on what is there). Do a custom install and check all the Bold faced options. When the setup program alerts you that these files are already installed, tell it to reinstall all of the files. "When the Internet Explorer Setup program is done and reboots, hit the F8 key to bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once there, type edit c:\windows\system.ini and, once it is open, change the line shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now set the shell back to the original value." -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "tgregg99" wrote in message news Can someone please help me resolve my problem? Upon starting MS Windows 98, I see the MS Windows screen then it appears to start loading programs as usual, then i get the above ERROR message. I then restarted via SAFE mode, but there were no desktop icons. Upon checking Program Manager, I only see 'Runapp' and no other programs listed. I checked my memory via DOS prompt, and everything looks normal (but I really am not a DOS user, so I'm limited in my ability to use DOS commands). I restarted again and tried step by step confirmation, but again, I only get the above ERROR message. I don't have the CD - or - the diskettes for loading MS Windows 98. Is there a way to restore my MS Windows 98 otherwise? I appreciate your time and help very much .. thank you!!! Terry |
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Thanks Gary....I am at work (on lunch right now), and can't get back to this thread
for a few hours. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "Gary S. Terhune" wrote in message ... Again, be very careful not to do anything more than run IE Repair using Winfile.exe for a Shell. Long filenames can easily be messed up. Also, if IE Repair doesn't fix the problem (after re-editing System.ini back to using Explorer.exe for a Shell) then the next step is to force-reinstall IE. You do this by again switching to Shell=Winfile.exe and then finding Setup.exe in the Internet Explorer folder (usually C:\Program Files\Internet Explorer) and running it. Choose "Add Components" (or "Minimal or Custom Installation" if that's the option that offers itself.) Then put a check mark for every item that is bolded (already installed) and continue. If you haven't previously deleted the setup files (usually in C:\Windows Updates Setup Files") then this will probably be a smooth operation. If you don't have the installation files on hand, it will be necessary to connect to the internet to download them, and that can be problematic, depending on your system. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message news Gary, I'm at the library and about to leave for home, where I'll follow your recommendation. I won't give up. I'm very methodical, and I take great care in following the procedures (i'm a project manager and technical writer :-) .. anyways, I'll follow up with you later this afternoon with my results. Thanks!!! Terry "Gary S. Terhune" wrote: Try Shell=Winfile.exe, as suggested. And don't give up. We're giving you answers step-by-step, and when one thing doesn't work, that tends to provide hints as to what to do next. IOW, just because some suggestion doesn't bear immediate fruit, doesn't mean it didn't need to be done. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Gary, I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon re-booting, the following error was displayed: 'Error loading Program.exe. You must reinstall Windows.' so, what can i do now? Thanks!!! Terry "Gary S. Terhune" wrote: As explained in the references Glen gave you earlier, you use the Command Prompt Only boot to edit System.ini and change the "Shell=Explorer.exe" line to: Shell=Progman.exe Then restart and you will possibly be able to boot to Windows without having to load Explorer.exe. From there, you run the IE Repair or reinstall IE as needed. If Shell=progman.exe doesn't work, try Shell=Winfile.exe. But be very careful when using these modes, and only use them to perform these limited tasks, as they can mess up the file system if you do certain things, particularly Copy/Paste/Move operations. When the IE Repair or reinstallation are completed, re-edit System.ini to restore normal Shell to Explorer.exe. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Glen, Thanks. I had no luck by trying to restore the most recent registry backups -- i tried every one listed, which went back a coupe days before my problem -- still, this didn't work. I'm confused about ... Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. .. the IE repair tool instructions assumed i could click Start .. Run .... but I can't. so I can only get to a command prompt and use DOS .... so how do i reinstall IE from the DOS command prompt? Thanks .. looking forward to your answer!!!!!!!!!!!!!1 Terry "glee" wrote: Each time you use a different .cab file backup in scanreg /restore, you are replacing the Registry with the one using that dat, and "going back" to that date as far as the Registry is concerned. So, if none of the restores helped the problem, you should go back and restore the most recent backup prior to when you began the restoring experiment (Of course, if you onlty went back a couple of days, there should not be much difference other than the entries for the updates you did). Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. Post back with your results. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... Glee ... I tried using DOS command 'scanreg /restore' and selecting the backup (rb###.cab files) -- i tried each one, rebooting each time, but that didn't work. I also used the DOS command to 'edit the c:\windows\system.ini' file and replaced 'explorer.exe' with 'progman.exe' where you told me, then saved and rebooted, then got an error that 'progman.exe could not be found, must reinstall windows' or something to that effect. One other thing i forgot to mention. I downloaded Windows updates to my pc, the night before my Windows crashed. One or two of the updates were for IE6. Any other suggestions? Thank you for helping me with this!!!! Terry "glee" wrote: Before trying the procedure mentioned in my first reply, you may want to try this first: Boot to DOS Mode by accessing the boot menu at startup and selecting Command Prompt Only (you get to the boot menu the same way you get to it when you selected Safe Mode). At the DOS Prompt, type: scanreg /restore and press Enter. Select one of the backups (rb###.cab files) dated JUST prior to when the problem occurred. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "glee" wrote in message ... Follow the procedures he Recovering From a Failed Internet Explorer Upgrade in Windows 98: http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html or http://tinyurl.com/r5ba Especially this section at the end: "If you still have boot problems after you reboot, you should use the command prompt to edit the c:\windows\system.ini file. On the command line type edit c:\windows\system.ini. "Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you are doing here is changing the default shell (that is having problems) from the Windows Explorer to the old Windows Program Manager shell. "Reboot Windows. It should now successfully boot with no errors into an empty Program Manager shell. Use the File | Run | Browse drop down menu selection to browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe (depending on what is there). Do a custom install and check all the Bold faced options. When the setup program alerts you that these files are already installed, tell it to reinstall all of the files. "When the Internet Explorer Setup program is done and reboots, hit the F8 key to bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once there, type edit c:\windows\system.ini and, once it is open, change the line shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now set the shell back to the original value." -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "tgregg99" wrote in message news Can someone please help me resolve my problem? Upon starting MS Windows 98, I see the MS Windows screen then it appears to start loading programs as usual, then i get the above ERROR message. I then restarted via SAFE mode, but there were no desktop icons. Upon checking Program Manager, I only see 'Runapp' and no other programs listed. I checked my memory via DOS prompt, and everything looks normal (but I really am not a DOS user, so I'm limited in my ability to use DOS commands). I restarted again and tried step by step confirmation, but again, I only get the above ERROR message. I don't have the CD - or - the diskettes for loading MS Windows 98. Is there a way to restore my MS Windows 98 otherwise? I appreciate your time and help very much .. thank you!!! Terry |
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Gary/Glen ... here's what I've done since last communication:
1. I booted up, went to Command Prompt Only and entered 'edit c:\windows\system.ini' then changed 'Shell=Progman.exe' to 'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted. 2. This time the File Manager window was displayed with directory of folders and files. I then tried the IE6 repair command by entering the command you sent me for IE6 in the Run prompt. A pop up was displayed asking me to Repair IE or Add a Component. I tried both. When i selected Repair IE, nothing happened. When I selected Add a Component, I got an error message saying I needed to go to a Windows menu I did not see. So I rebooted again. 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and rebooted. This time I noticed I did not get the subject error message and the 'Program Manager - Accessories' window was displayed (which did not display the first time i changed the shell to 'Progman.exe' earlier and rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to launch the explorer.exe program -- i was able to double click on it, and when i did, the hourglass was displayed for a short time appearing to be processing something, but nothing happened, and i tried to launch it from the Run command promt on same window -- but again, nothing happened. when i clicked the setup file, nothing happened at all. But I checked the Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106 ... 94,208 bytes, last changed 8/11/03. I turned off the pc. So while it "appears" I have all my standard Windows programs in the c: directory on the Program Manager - Accessories window, I still have no desktop icons and no programs are launching. Thoughts? p.s. I realize you may not be able to call me, but in the event that you can, my number is 404-329-0959. I'll be leaving the library within the hour to go home. I'll check my email up until that time. And I'll check back to this thread tomorrow morning if I don't hear from you beforehand. Thanks for your continued support!!!! "glee" wrote: Thanks Gary....I am at work (on lunch right now), and can't get back to this thread for a few hours. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "Gary S. Terhune" wrote in message ... Again, be very careful not to do anything more than run IE Repair using Winfile.exe for a Shell. Long filenames can easily be messed up. Also, if IE Repair doesn't fix the problem (after re-editing System.ini back to using Explorer.exe for a Shell) then the next step is to force-reinstall IE. You do this by again switching to Shell=Winfile.exe and then finding Setup.exe in the Internet Explorer folder (usually C:\Program Files\Internet Explorer) and running it. Choose "Add Components" (or "Minimal or Custom Installation" if that's the option that offers itself.) Then put a check mark for every item that is bolded (already installed) and continue. If you haven't previously deleted the setup files (usually in C:\Windows Updates Setup Files") then this will probably be a smooth operation. If you don't have the installation files on hand, it will be necessary to connect to the internet to download them, and that can be problematic, depending on your system. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message news Gary, I'm at the library and about to leave for home, where I'll follow your recommendation. I won't give up. I'm very methodical, and I take great care in following the procedures (i'm a project manager and technical writer :-) .. anyways, I'll follow up with you later this afternoon with my results. Thanks!!! Terry "Gary S. Terhune" wrote: Try Shell=Winfile.exe, as suggested. And don't give up. We're giving you answers step-by-step, and when one thing doesn't work, that tends to provide hints as to what to do next. IOW, just because some suggestion doesn't bear immediate fruit, doesn't mean it didn't need to be done. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Gary, I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon re-booting, the following error was displayed: 'Error loading Program.exe. You must reinstall Windows.' so, what can i do now? Thanks!!! Terry "Gary S. Terhune" wrote: As explained in the references Glen gave you earlier, you use the Command Prompt Only boot to edit System.ini and change the "Shell=Explorer.exe" line to: Shell=Progman.exe Then restart and you will possibly be able to boot to Windows without having to load Explorer.exe. From there, you run the IE Repair or reinstall IE as needed. If Shell=progman.exe doesn't work, try Shell=Winfile.exe. But be very careful when using these modes, and only use them to perform these limited tasks, as they can mess up the file system if you do certain things, particularly Copy/Paste/Move operations. When the IE Repair or reinstallation are completed, re-edit System.ini to restore normal Shell to Explorer.exe. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Glen, Thanks. I had no luck by trying to restore the most recent registry backups -- i tried every one listed, which went back a coupe days before my problem -- still, this didn't work. I'm confused about ... Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. .. the IE repair tool instructions assumed i could click Start .. Run .... but I can't. so I can only get to a command prompt and use DOS .... so how do i reinstall IE from the DOS command prompt? Thanks .. looking forward to your answer!!!!!!!!!!!!!1 Terry "glee" wrote: Each time you use a different .cab file backup in scanreg /restore, you are replacing the Registry with the one using that dat, and "going back" to that date as far as the Registry is concerned. So, if none of the restores helped the problem, you should go back and restore the most recent backup prior to when you began the restoring experiment (Of course, if you onlty went back a couple of days, there should not be much difference other than the entries for the updates you did). Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. Post back with your results. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... Glee ... I tried using DOS command 'scanreg /restore' and selecting the backup (rb###.cab files) -- i tried each one, rebooting each time, but that didn't work. I also used the DOS command to 'edit the c:\windows\system.ini' file and replaced 'explorer.exe' with 'progman.exe' where you told me, then saved and rebooted, then got an error that 'progman.exe could not be found, must reinstall windows' or something to that effect. One other thing i forgot to mention. I downloaded Windows updates to my pc, the night before my Windows crashed. One or two of the updates were for IE6. Any other suggestions? Thank you for helping me with this!!!! Terry "glee" wrote: Before trying the procedure mentioned in my first reply, you may want to try this first: Boot to DOS Mode by accessing the boot menu at startup and selecting Command Prompt Only (you get to the boot menu the same way you get to it when you selected Safe Mode). At the DOS Prompt, type: scanreg /restore and press Enter. Select one of the backups (rb###.cab files) dated JUST prior to when the problem occurred. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "glee" wrote in message ... Follow the procedures he Recovering From a Failed Internet Explorer Upgrade in Windows 98: http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html or http://tinyurl.com/r5ba Especially this section at the end: "If you still have boot problems after you reboot, you should use the command prompt to edit the c:\windows\system.ini file. On the command line type edit c:\windows\system.ini. "Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you are doing here is changing the default shell (that is having problems) from the Windows Explorer to the old Windows Program Manager shell. "Reboot Windows. It should now successfully boot with no errors into an empty Program Manager shell. Use the File | Run | Browse drop down menu selection to browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe (depending on what is there). Do a custom install and check all the Bold faced options. When the setup program alerts you that these files are already installed, tell it to reinstall all of the files. "When the Internet Explorer Setup program is done and reboots, hit the F8 key to bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once there, type edit c:\windows\system.ini and, once it is open, change the line shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now set the shell back to the original value." -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "tgregg99" wrote in message news Can someone please help me resolve my problem? Upon starting MS Windows 98, I see the MS Windows screen then it appears to start loading programs as usual, then i get the above ERROR message. I then restarted via SAFE mode, but there were no desktop icons. Upon checking Program Manager, I only see 'Runapp' and no other programs listed. I checked my memory via DOS prompt, and everything looks normal (but I really am not a DOS user, so I'm limited in my ability to use DOS commands). I restarted again and tried step by step confirmation, but again, I only get the above ERROR message. I don't have the CD - or - the diskettes for loading MS Windows 98. Is there a way to restore my MS Windows 98 otherwise? I appreciate your time and help very much .. thank you!!! Terry |
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Your EXPLORER.EXE is suspicious. Following are the Properties of it in
Win98SE... EXPLORER.EXE Desc: Windows Explorer Loc: C:\WINDOWS Size: 180,224 bytes Mod: Friday, April 23, 1999 10:22:00 PM Ver: 4.72.3110.1 That file has NEVER changed, despite I took every critical at Windows Update. Better replace it from your .cab's. Here is how to do it in DOS... (a) DIR /s /a C:\EXPLORER.EXE Will say whether you have it, & where it is. Should be in "C:\Windows", thus... C:\DIR /s /a C:\EXPLORER.EXE Directory of C:\WINDOWS EXPLORER EXE 180,224 04-23-99 10:22p EXPLORER.EXE 1 file(s) 180,224 bytes If yours is elsewhere, especially in "C:\", it could be a virus or corrupt. Also, it's size is very suspicious. RENAME any that does not look like mine (but I am Win98SE)... REN C:\Explorer.exe Explorer.exeX ....If it is in "C:\", for instance. (b) "EXTRACT /a /L C:\Windows LOC\Base4.cab EXPLORER.EXE" That is all one line between the quotes with 5 spaces, but do not enter the quotes. It will offer to overwite, if one is already there. LOC is the location of "Base4.cab". This may be discovered as follows... C:\DIR /s /a C:\base4.cab Directory of C:\WINDOWS\OPTIONS\CABS BASE4 CAB 168,960 04-23-99 10:22p BASE4.CAB 1 file(s) 168,960 bytes If you have the .cabs on a CD, you will use your CD-ROM drive letter, instead of "C:\" in that DIR command. So, in my case, the command is... "EXTRACT /a /L C:\Windows C:\WINDOWS\OPTIONS\CABS\Base4.cab EXPLORER.EXE" All one line: no quotes: there are 5 spaces in the line, including one after "Base4.cab". -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "tgregg99" wrote in message ... | Gary/Glen ... here's what I've done since last communication: | | 1. I booted up, went to Command Prompt Only and entered 'edit | c:\windows\system.ini' then changed 'Shell=Progman.exe' to | 'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted. | | 2. This time the File Manager window was displayed with directory of | folders and files. I then tried the IE6 repair command by entering the | command you sent me for IE6 in the Run prompt. A pop up was displayed asking | me to Repair IE or Add a Component. I tried both. When i selected Repair | IE, nothing happened. When I selected Add a Component, I got an error | message saying I needed to go to a Windows menu I did not see. So I rebooted | again. | | 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and | rebooted. This time I noticed I did not get the subject error message and | the 'Program Manager - Accessories' window was displayed (which did not | display the first time i changed the shell to 'Progman.exe' earlier and | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to | launch the explorer.exe program -- i was able to double click on it, and when | i did, the hourglass was displayed for a short time appearing to be | processing something, but nothing happened, and i tried to launch it from the | Run command promt on same window -- but again, nothing happened. when i | clicked the setup file, nothing happened at all. But I checked the | Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106 | .. 94,208 bytes, last changed 8/11/03. I turned off the pc. | | So while it "appears" I have all my standard Windows programs in the c: | directory on the Program Manager - Accessories window, I still have no | desktop icons and no programs are launching. | | Thoughts? | | p.s. I realize you may not be able to call me, but in the event that you | can, my number is 404-329-0959. I'll be leaving the library within the hour | to go home. I'll check my email up until that time. And I'll check back to | this thread tomorrow morning if I don't hear from you beforehand. | | Thanks for your continued support!!!! | | | "glee" wrote: | | Thanks Gary....I am at work (on lunch right now), and can't get back to this thread | for a few hours. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | "Gary S. Terhune" wrote in message | ... | Again, be very careful not to do anything more than run IE Repair using | Winfile.exe for a Shell. Long filenames can easily be messed up. Also, | if IE Repair doesn't fix the problem (after re-editing System.ini back | to using Explorer.exe for a Shell) then the next step is to | force-reinstall IE. You do this by again switching to Shell=Winfile.exe | and then finding Setup.exe in the Internet Explorer folder (usually | C:\Program Files\Internet Explorer) and running it. Choose "Add | Components" (or "Minimal or Custom Installation" if that's the option | that offers itself.) Then put a check mark for every item that is bolded | (already installed) and continue. If you haven't previously deleted the | setup files (usually in C:\Windows Updates Setup Files") then this will | probably be a smooth operation. If you don't have the installation files | on hand, it will be necessary to connect to the internet to download | them, and that can be problematic, depending on your system. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | news | Gary, | | I'm at the library and about to leave for home, where I'll follow your | recommendation. I won't give up. I'm very methodical, and I take | great care | in following the procedures (i'm a project manager and technical | writer :-) | .. anyways, I'll follow up with you later this afternoon with my | results. | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | Try Shell=Winfile.exe, as suggested. | | And don't give up. We're giving you answers step-by-step, and when | one | thing doesn't work, that tends to provide hints as to what to do | next. | IOW, just because some suggestion doesn't bear immediate fruit, | doesn't | mean it didn't need to be done. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... | Gary, | | I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon | re-booting, the following error was displayed: | | 'Error loading Program.exe. You must reinstall Windows.' | | so, what can i do now? | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | As explained in the references Glen gave you earlier, you use | the | Command Prompt Only boot to edit System.ini and change the | "Shell=Explorer.exe" line to: | | Shell=Progman.exe | | Then restart and you will possibly be able to boot to Windows | without | having to load Explorer.exe. From there, you run the IE Repair | or | reinstall IE as needed. If Shell=progman.exe doesn't work, try | Shell=Winfile.exe. But be very careful when using these modes, | and | only | use them to perform these limited tasks, as they can mess up the | file | system if you do certain things, particularly Copy/Paste/Move | operations. When the IE Repair or reinstallation are completed, | re-edit | System.ini to restore normal Shell to Explorer.exe. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... | Glen, | | Thanks. I had no luck by trying to restore the most recent | registry | backups | -- i tried every one listed, which went back a coupe days | before | my | problem | -- still, this didn't work. | | I'm confused about ... | | Following that, use the info mentioned in the link I gave | you to | reinstall IE, but | instead of progman.exe, use winfile.exe. | | .. the IE repair tool instructions assumed i could click | Start .. | Run | .... | but I can't. so I can only get to a command prompt and use | DOS | .... so | how do | i reinstall IE from the DOS command prompt? | | Thanks .. looking forward to your answer!!!!!!!!!!!!!1 | Terry | | "glee" wrote: | | Each time you use a different .cab file backup in scanreg | /restore, | you are | replacing the Registry with the one using that dat, and | "going | back" | to that date as | far as the Registry is concerned. So, if none of the | restores | helped the problem, | you should go back and restore the most recent backup prior | to | when | you began the | restoring experiment (Of course, if you onlty went back a | couple | of | days, there | should not be much difference other than the entries for the | updates | you did). | | Following that, use the info mentioned in the link I gave | you to | reinstall IE, but | instead of progman.exe, use winfile.exe. | | Post back with your results. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote in | message | ... | Glee ... | | I tried using DOS command 'scanreg /restore' and selecting | the | backup | (rb###.cab files) -- i tried each one, rebooting each | time, | but | that didn't | work. I also used the DOS command to 'edit the | c:\windows\system.ini' file | and replaced 'explorer.exe' with 'progman.exe' where you | told | me, | then saved | and rebooted, then got an error that 'progman.exe could | not be | found, must | reinstall windows' or something to that effect. | | One other thing i forgot to mention. I downloaded Windows | updates | to my pc, | the night before my Windows crashed. One or two of the | updates | were for IE6. | | Any other suggestions? Thank you for helping me with | this!!!! | | Terry | | "glee" wrote: | | Before trying the procedure mentioned in my first reply, | you | may | want to try | this | first: | Boot to DOS Mode by accessing the boot menu at startup | and | selecting Command | Prompt | Only (you get to the boot menu the same way you get to | it | when | you selected Safe | Mode). | At the DOS Prompt, type: | scanreg /restore | and press Enter. | Select one of the backups (rb###.cab files) dated JUST | prior | to | when the problem | occurred. | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.org/goodpost.htm | | | "glee" wrote in message | ... | Follow the procedures he | Recovering From a Failed Internet Explorer Upgrade in | Windows | 98: | | | | | | | http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html | or | http://tinyurl.com/r5ba | | Especially this section at the end: | | "If you still have boot problems after you reboot, you | should | use the command | prompt | to edit the c:\windows\system.ini file. On the command | line | type edit | c:\windows\system.ini. | | "Once it is open, change the line shell=explorer.exe | to | shell=progman.exe. | What | you | are doing here is changing the default shell (that is | having | problems) from | the | Windows Explorer to the old Windows Program Manager | shell. | | "Reboot Windows. It should now successfully boot with | no | errors into an empty | Program Manager shell. Use the File | Run | Browse | drop | down | menu selection to | browse to c:\program files\internet explorer and | launch | ie5setup.exe or | ie6setup.exe | (depending on what is there). Do a custom install and | check | all the Bold faced | options. When the setup program alerts you that these | files | are already | installed, | tell it to reinstall all of the files. | | "When the Internet Explorer Setup program is done and | reboots, | hit the F8 key | to | bring up a Boot Menu. Choose Command Prompt and boot | to | the | command prompt. | Once | there, type edit c:\windows\system.ini and, once it is | open, | change the line | shell=progman.exe back to shell=explorer.exe. Save and | exit | the file. You have | now | set the shell back to the original value." | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote | in | message | | news | Can someone please help me resolve my problem? Upon | starting MS Windows 98, | I see the MS Windows screen then it appears to start | loading | programs as | usual, then i get the above ERROR message. I then | restarted | via SAFE mode, | but there were no desktop icons. Upon checking | Program | Manager, I only see | 'Runapp' and no other programs listed. I checked my | memory | via DOS prompt, | and everything looks normal (but I really am not a | DOS | user, | so I'm limited | in my ability to use DOS commands). I restarted | again | and | tried step by | step | confirmation, but again, I only get the above ERROR | message. | | I don't have the CD - or - the diskettes for loading | MS | Windows 98. Is | there a way to restore my MS Windows 98 otherwise? | | I appreciate your time and help very much .. thank | you!!! | | Terry | | | | | | | | | | | | | |
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The OP is apparently using the wrong file name in his post, as the properties he
lists are correct for iexplore.exe, and he cites the location of the file as "c:\progra~1\intern~2". So, I don't think he is referring to explorer.exe, but rather iexplore.exe -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "PCR" wrote in message ... Your EXPLORER.EXE is suspicious. Following are the Properties of it in Win98SE... EXPLORER.EXE Desc: Windows Explorer Loc: C:\WINDOWS Size: 180,224 bytes Mod: Friday, April 23, 1999 10:22:00 PM Ver: 4.72.3110.1 That file has NEVER changed, despite I took every critical at Windows Update. Better replace it from your .cab's. Here is how to do it in DOS... (a) DIR /s /a C:\EXPLORER.EXE Will say whether you have it, & where it is. Should be in "C:\Windows", thus... C:\DIR /s /a C:\EXPLORER.EXE Directory of C:\WINDOWS EXPLORER EXE 180,224 04-23-99 10:22p EXPLORER.EXE 1 file(s) 180,224 bytes If yours is elsewhere, especially in "C:\", it could be a virus or corrupt. Also, it's size is very suspicious. RENAME any that does not look like mine (but I am Win98SE)... REN C:\Explorer.exe Explorer.exeX ...If it is in "C:\", for instance. (b) "EXTRACT /a /L C:\Windows LOC\Base4.cab EXPLORER.EXE" That is all one line between the quotes with 5 spaces, but do not enter the quotes. It will offer to overwite, if one is already there. LOC is the location of "Base4.cab". This may be discovered as follows... C:\DIR /s /a C:\base4.cab Directory of C:\WINDOWS\OPTIONS\CABS BASE4 CAB 168,960 04-23-99 10:22p BASE4.CAB 1 file(s) 168,960 bytes If you have the .cabs on a CD, you will use your CD-ROM drive letter, instead of "C:\" in that DIR command. So, in my case, the command is... "EXTRACT /a /L C:\Windows C:\WINDOWS\OPTIONS\CABS\Base4.cab EXPLORER.EXE" All one line: no quotes: there are 5 spaces in the line, including one after "Base4.cab". -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "tgregg99" wrote in message ... | Gary/Glen ... here's what I've done since last communication: | | 1. I booted up, went to Command Prompt Only and entered 'edit | c:\windows\system.ini' then changed 'Shell=Progman.exe' to | 'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted. | | 2. This time the File Manager window was displayed with directory of | folders and files. I then tried the IE6 repair command by entering the | command you sent me for IE6 in the Run prompt. A pop up was displayed asking | me to Repair IE or Add a Component. I tried both. When i selected Repair | IE, nothing happened. When I selected Add a Component, I got an error | message saying I needed to go to a Windows menu I did not see. So I rebooted | again. | | 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and | rebooted. This time I noticed I did not get the subject error message and | the 'Program Manager - Accessories' window was displayed (which did not | display the first time i changed the shell to 'Progman.exe' earlier and | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to | launch the explorer.exe program -- i was able to double click on it, and when | i did, the hourglass was displayed for a short time appearing to be | processing something, but nothing happened, and i tried to launch it from the | Run command promt on same window -- but again, nothing happened. when i | clicked the setup file, nothing happened at all. But I checked the | Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106 | .. 94,208 bytes, last changed 8/11/03. I turned off the pc. | | So while it "appears" I have all my standard Windows programs in the c: | directory on the Program Manager - Accessories window, I still have no | desktop icons and no programs are launching. | | Thoughts? | | p.s. I realize you may not be able to call me, but in the event that you | can, my number is 404-329-0959. I'll be leaving the library within the hour | to go home. I'll check my email up until that time. And I'll check back to | this thread tomorrow morning if I don't hear from you beforehand. | | Thanks for your continued support!!!! | | | "glee" wrote: | | Thanks Gary....I am at work (on lunch right now), and can't get back to this thread | for a few hours. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | "Gary S. Terhune" wrote in message | ... | Again, be very careful not to do anything more than run IE Repair using | Winfile.exe for a Shell. Long filenames can easily be messed up. Also, | if IE Repair doesn't fix the problem (after re-editing System.ini back | to using Explorer.exe for a Shell) then the next step is to | force-reinstall IE. You do this by again switching to Shell=Winfile.exe | and then finding Setup.exe in the Internet Explorer folder (usually | C:\Program Files\Internet Explorer) and running it. Choose "Add | Components" (or "Minimal or Custom Installation" if that's the option | that offers itself.) Then put a check mark for every item that is bolded | (already installed) and continue. If you haven't previously deleted the | setup files (usually in C:\Windows Updates Setup Files") then this will | probably be a smooth operation. If you don't have the installation files | on hand, it will be necessary to connect to the internet to download | them, and that can be problematic, depending on your system. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | news | Gary, | | I'm at the library and about to leave for home, where I'll follow your | recommendation. I won't give up. I'm very methodical, and I take | great care | in following the procedures (i'm a project manager and technical | writer :-) | .. anyways, I'll follow up with you later this afternoon with my | results. | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | Try Shell=Winfile.exe, as suggested. | | And don't give up. We're giving you answers step-by-step, and when | one | thing doesn't work, that tends to provide hints as to what to do | next. | IOW, just because some suggestion doesn't bear immediate fruit, | doesn't | mean it didn't need to be done. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... | Gary, | | I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon | re-booting, the following error was displayed: | | 'Error loading Program.exe. You must reinstall Windows.' | | so, what can i do now? | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | As explained in the references Glen gave you earlier, you use | the | Command Prompt Only boot to edit System.ini and change the | "Shell=Explorer.exe" line to: | | Shell=Progman.exe | | Then restart and you will possibly be able to boot to Windows | without | having to load Explorer.exe. From there, you run the IE Repair | or | reinstall IE as needed. If Shell=progman.exe doesn't work, try | Shell=Winfile.exe. But be very careful when using these modes, | and | only | use them to perform these limited tasks, as they can mess up the | file | system if you do certain things, particularly Copy/Paste/Move | operations. When the IE Repair or reinstallation are completed, | re-edit | System.ini to restore normal Shell to Explorer.exe. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... | Glen, | | Thanks. I had no luck by trying to restore the most recent | registry | backups | -- i tried every one listed, which went back a coupe days | before | my | problem | -- still, this didn't work. | | I'm confused about ... | | Following that, use the info mentioned in the link I gave | you to | reinstall IE, but | instead of progman.exe, use winfile.exe. | | .. the IE repair tool instructions assumed i could click | Start .. | Run | .... | but I can't. so I can only get to a command prompt and use | DOS | .... so | how do | i reinstall IE from the DOS command prompt? | | Thanks .. looking forward to your answer!!!!!!!!!!!!!1 | Terry | | "glee" wrote: | | Each time you use a different .cab file backup in scanreg | /restore, | you are | replacing the Registry with the one using that dat, and | "going | back" | to that date as | far as the Registry is concerned. So, if none of the | restores | helped the problem, | you should go back and restore the most recent backup prior | to | when | you began the | restoring experiment (Of course, if you onlty went back a | couple | of | days, there | should not be much difference other than the entries for the | updates | you did). | | Following that, use the info mentioned in the link I gave | you to | reinstall IE, but | instead of progman.exe, use winfile.exe. | | Post back with your results. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote in | message | ... | Glee ... | | I tried using DOS command 'scanreg /restore' and selecting | the | backup | (rb###.cab files) -- i tried each one, rebooting each | time, | but | that didn't | work. I also used the DOS command to 'edit the | c:\windows\system.ini' file | and replaced 'explorer.exe' with 'progman.exe' where you | told | me, | then saved | and rebooted, then got an error that 'progman.exe could | not be | found, must | reinstall windows' or something to that effect. | | One other thing i forgot to mention. I downloaded Windows | updates | to my pc, | the night before my Windows crashed. One or two of the | updates | were for IE6. | | Any other suggestions? Thank you for helping me with | this!!!! | | Terry | | "glee" wrote: | | Before trying the procedure mentioned in my first reply, | you | may | want to try | this | first: | Boot to DOS Mode by accessing the boot menu at startup | and | selecting Command | Prompt | Only (you get to the boot menu the same way you get to | it | when | you selected Safe | Mode). | At the DOS Prompt, type: | scanreg /restore | and press Enter. | Select one of the backups (rb###.cab files) dated JUST | prior | to | when the problem | occurred. | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.org/goodpost.htm | | | "glee" wrote in message | ... | Follow the procedures he | Recovering From a Failed Internet Explorer Upgrade in | Windows | 98: | | | | | | | http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html | or | http://tinyurl.com/r5ba | | Especially this section at the end: | | "If you still have boot problems after you reboot, you | should | use the command | prompt | to edit the c:\windows\system.ini file. On the command | line | type edit | c:\windows\system.ini. | | "Once it is open, change the line shell=explorer.exe | to | shell=progman.exe. | What | you | are doing here is changing the default shell (that is | having | problems) from | the | Windows Explorer to the old Windows Program Manager | shell. | | "Reboot Windows. It should now successfully boot with | no | errors into an empty | Program Manager shell. Use the File | Run | Browse | drop | down | menu selection to | browse to c:\program files\internet explorer and | launch | ie5setup.exe or | ie6setup.exe | (depending on what is there). Do a custom install and | check | all the Bold faced | options. When the setup program alerts you that these | files | are already | installed, | tell it to reinstall all of the files. | | "When the Internet Explorer Setup program is done and | reboots, | hit the F8 key | to | bring up a Boot Menu. Choose Command Prompt and boot | to | the | command prompt. | Once | there, type edit c:\windows\system.ini and, once it is | open, | change the line | shell=progman.exe back to shell=explorer.exe. Save and | exit | the file. You have | now | set the shell back to the original value." | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote | in | message | | news | Can someone please help me resolve my problem? Upon | starting MS Windows 98, | I see the MS Windows screen then it appears to start | loading | programs as | usual, then i get the above ERROR message. I then | restarted | via SAFE mode, | but there were no desktop icons. Upon checking | Program | Manager, I only see | 'Runapp' and no other programs listed. I checked my | memory | via DOS prompt, | and everything looks normal (but I really am not a | DOS | user, | so I'm limited | in my ability to use DOS commands). I restarted | again | and | tried step by | step | confirmation, but again, I only get the above ERROR | message. | | I don't have the CD - or - the diskettes for loading | MS | Windows 98. Is | there a way to restore my MS Windows 98 otherwise? | | I appreciate your time and help very much .. thank | you!!! | | Terry | | | | | | | | | | | | | |
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Please make sure you are telling us the right names of the files you are referring
to. There is no "explorer.exe" in the location "c:\progra~1\intern~2".....the file there would be iexplore.exe, and there may be also an "ie6setup.exe". Post back with the correct information please. The instructions given were to find "ie6setup.exe" and run it if found, choosing Minimal-Custom and selecting the items already in bold print. Did you find "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its sub-folders? You can also look for it in the C:\Program Files\WindowsUpdate folder tree, or the C:\Windows\Windows Update Setup Files folder tree......I forget which it may be in, as I usually install IE from CD rather than from a download. In fact, if you cannot find the setup file in any of those locations, you may have IE6 SP1 on a CD somewhere, as it often is included on CD's in magazines. Another option is to uninstall IE6 by pasting the following line into the Run dialog: RUNDLL32 SETUPWBV.DLL,IE6Maintenance and choosing the option to "Restore the previous Windows configuration" from the menu that appears. After that, install IE6 either from a CD or from download, assuming that this allows you to boot normally again. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... Gary/Glen ... here's what I've done since last communication: 1. I booted up, went to Command Prompt Only and entered 'edit c:\windows\system.ini' then changed 'Shell=Progman.exe' to 'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted. 2. This time the File Manager window was displayed with directory of folders and files. I then tried the IE6 repair command by entering the command you sent me for IE6 in the Run prompt. A pop up was displayed asking me to Repair IE or Add a Component. I tried both. When i selected Repair IE, nothing happened. When I selected Add a Component, I got an error message saying I needed to go to a Windows menu I did not see. So I rebooted again. 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and rebooted. This time I noticed I did not get the subject error message and the 'Program Manager - Accessories' window was displayed (which did not display the first time i changed the shell to 'Progman.exe' earlier and rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to launch the explorer.exe program -- i was able to double click on it, and when i did, the hourglass was displayed for a short time appearing to be processing something, but nothing happened, and i tried to launch it from the Run command promt on same window -- but again, nothing happened. when i clicked the setup file, nothing happened at all. But I checked the Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106 .. 94,208 bytes, last changed 8/11/03. I turned off the pc. So while it "appears" I have all my standard Windows programs in the c: directory on the Program Manager - Accessories window, I still have no desktop icons and no programs are launching. Thoughts? p.s. I realize you may not be able to call me, but in the event that you can, my number is 404-329-0959. I'll be leaving the library within the hour to go home. I'll check my email up until that time. And I'll check back to this thread tomorrow morning if I don't hear from you beforehand. Thanks for your continued support!!!! "glee" wrote: Thanks Gary....I am at work (on lunch right now), and can't get back to this thread for a few hours. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "Gary S. Terhune" wrote in message ... Again, be very careful not to do anything more than run IE Repair using Winfile.exe for a Shell. Long filenames can easily be messed up. Also, if IE Repair doesn't fix the problem (after re-editing System.ini back to using Explorer.exe for a Shell) then the next step is to force-reinstall IE. You do this by again switching to Shell=Winfile.exe and then finding Setup.exe in the Internet Explorer folder (usually C:\Program Files\Internet Explorer) and running it. Choose "Add Components" (or "Minimal or Custom Installation" if that's the option that offers itself.) Then put a check mark for every item that is bolded (already installed) and continue. If you haven't previously deleted the setup files (usually in C:\Windows Updates Setup Files") then this will probably be a smooth operation. If you don't have the installation files on hand, it will be necessary to connect to the internet to download them, and that can be problematic, depending on your system. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message news Gary, I'm at the library and about to leave for home, where I'll follow your recommendation. I won't give up. I'm very methodical, and I take great care in following the procedures (i'm a project manager and technical writer :-) .. anyways, I'll follow up with you later this afternoon with my results. Thanks!!! Terry "Gary S. Terhune" wrote: Try Shell=Winfile.exe, as suggested. And don't give up. We're giving you answers step-by-step, and when one thing doesn't work, that tends to provide hints as to what to do next. IOW, just because some suggestion doesn't bear immediate fruit, doesn't mean it didn't need to be done. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Gary, I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon re-booting, the following error was displayed: 'Error loading Program.exe. You must reinstall Windows.' so, what can i do now? Thanks!!! Terry "Gary S. Terhune" wrote: As explained in the references Glen gave you earlier, you use the Command Prompt Only boot to edit System.ini and change the "Shell=Explorer.exe" line to: Shell=Progman.exe Then restart and you will possibly be able to boot to Windows without having to load Explorer.exe. From there, you run the IE Repair or reinstall IE as needed. If Shell=progman.exe doesn't work, try Shell=Winfile.exe. But be very careful when using these modes, and only use them to perform these limited tasks, as they can mess up the file system if you do certain things, particularly Copy/Paste/Move operations. When the IE Repair or reinstallation are completed, re-edit System.ini to restore normal Shell to Explorer.exe. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Glen, Thanks. I had no luck by trying to restore the most recent registry backups -- i tried every one listed, which went back a coupe days before my problem -- still, this didn't work. I'm confused about ... Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. .. the IE repair tool instructions assumed i could click Start .. Run .... but I can't. so I can only get to a command prompt and use DOS .... so how do i reinstall IE from the DOS command prompt? Thanks .. looking forward to your answer!!!!!!!!!!!!!1 Terry "glee" wrote: Each time you use a different .cab file backup in scanreg /restore, you are replacing the Registry with the one using that dat, and "going back" to that date as far as the Registry is concerned. So, if none of the restores helped the problem, you should go back and restore the most recent backup prior to when you began the restoring experiment (Of course, if you onlty went back a couple of days, there should not be much difference other than the entries for the updates you did). Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. Post back with your results. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... Glee ... I tried using DOS command 'scanreg /restore' and selecting the backup (rb###.cab files) -- i tried each one, rebooting each time, but that didn't work. I also used the DOS command to 'edit the c:\windows\system.ini' file and replaced 'explorer.exe' with 'progman.exe' where you told me, then saved and rebooted, then got an error that 'progman.exe could not be found, must reinstall windows' or something to that effect. One other thing i forgot to mention. I downloaded Windows updates to my pc, the night before my Windows crashed. One or two of the updates were for IE6. Any other suggestions? Thank you for helping me with this!!!! Terry "glee" wrote: Before trying the procedure mentioned in my first reply, you may want to try this first: Boot to DOS Mode by accessing the boot menu at startup and selecting Command Prompt Only (you get to the boot menu the same way you get to it when you selected Safe Mode). At the DOS Prompt, type: scanreg /restore and press Enter. Select one of the backups (rb###.cab files) dated JUST prior to when the problem occurred. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "glee" wrote in message ... Follow the procedures he Recovering From a Failed Internet Explorer Upgrade in Windows 98: http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html or http://tinyurl.com/r5ba Especially this section at the end: "If you still have boot problems after you reboot, you should use the command prompt to edit the c:\windows\system.ini file. On the command line type edit c:\windows\system.ini. "Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you are doing here is changing the default shell (that is having problems) from the Windows Explorer to the old Windows Program Manager shell. "Reboot Windows. It should now successfully boot with no errors into an empty Program Manager shell. Use the File | Run | Browse drop down menu selection to browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe (depending on what is there). Do a custom install and check all the Bold faced options. When the setup program alerts you that these files are already installed, tell it to reinstall all of the files. "When the Internet Explorer Setup program is done and reboots, hit the F8 key to bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once there, type edit c:\windows\system.ini and, once it is open, change the line shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now set the shell back to the original value." -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "tgregg99" wrote in message news Can someone please help me resolve my problem? Upon starting MS Windows 98, I see the MS Windows screen then it appears to start loading programs as usual, then i get the above ERROR message. I then restarted via SAFE mode, but there were no desktop icons. Upon checking Program Manager, I only see 'Runapp' and no other programs listed. I checked my memory via DOS prompt, and everything looks normal (but I really am not a DOS user, so I'm limited in my ability to use DOS commands). I restarted again and tried step by step confirmation, but again, I only get the above ERROR message. I don't have the CD - or - the diskettes for loading MS Windows 98. Is there a way to restore my MS Windows 98 otherwise? I appreciate your time and help very much .. thank you!!! Terry |
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| But I checked the
| Properties of the 'Explorer.exe' file and it specified version | 6.00.2800.1106 | .. 94,208 bytes, last changed 8/11/03. IEXPLORE.EXE Desc: Internet Explorer Loc: C:\Program Files\Internet Explorer Size: 91,136 bytes Mod: Thursday, August 29, 2002 Ver: 6.00.2800.1106 I still get a variance from his figures, but I suppose some is possible with that one. I think tgregg99 should really stick with you, Glee, BUT... This appears to recover IE/Explorer piecemeal, if the over-install will never work... http://support.microsoft.com/default...11&Product=w98 Invalid Page Fault in Module Explorer.exe (296211) - After you upgrade your Juno software, or download and install Juno Web, you receive an error message similar to the following: Explorer.exe caused an invalid page fault in explorer.exe at 0157F: 00401F31 -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "glee" wrote in message ... | The OP is apparently using the wrong file name in his post, as the properties he | lists are correct for iexplore.exe, and he cites the location of the file as | "c:\progra~1\intern~2". So, I don't think he is referring to explorer.exe, but | rather iexplore.exe | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | "PCR" wrote in message | ... | Your EXPLORER.EXE is suspicious. Following are the Properties of it in | Win98SE... | | EXPLORER.EXE | Desc: Windows Explorer | Loc: C:\WINDOWS | Size: 180,224 bytes | Mod: Friday, April 23, 1999 10:22:00 PM | Ver: 4.72.3110.1 | | That file has NEVER changed, despite I took every critical at Windows | Update. Better replace it from your .cab's. Here is how to do it in | DOS... | | (a) DIR /s /a C:\EXPLORER.EXE | Will say whether you have it, & where it is. Should be in | "C:\Windows", thus... | | C:\DIR /s /a C:\EXPLORER.EXE | Directory of C:\WINDOWS | EXPLORER EXE 180,224 04-23-99 10:22p EXPLORER.EXE | 1 file(s) 180,224 bytes | | If yours is elsewhere, especially in "C:\", it could be a virus or | corrupt. Also, it's size is very suspicious. RENAME any that does not | look like mine (but I am Win98SE)... | | REN C:\Explorer.exe Explorer.exeX | ...If it is in "C:\", for instance. | | (b) | "EXTRACT /a /L C:\Windows LOC\Base4.cab EXPLORER.EXE" | | That is all one line between the quotes with 5 spaces, but do not enter | the quotes. It will offer to overwite, if one is already there. | | LOC is the location of "Base4.cab". This may be discovered as | follows... | | C:\DIR /s /a C:\base4.cab | Directory of C:\WINDOWS\OPTIONS\CABS | BASE4 CAB 168,960 04-23-99 10:22p BASE4.CAB | 1 file(s) 168,960 bytes | | If you have the .cabs on a CD, you will use your CD-ROM drive letter, | instead of "C:\" in that DIR command. | | So, in my case, the command is... | | "EXTRACT /a /L C:\Windows C:\WINDOWS\OPTIONS\CABS\Base4.cab | EXPLORER.EXE" | | All one line: no quotes: there are 5 spaces in the line, including one | after "Base4.cab". | | | -- | Thanks or Good Luck, | There may be humor in this post, and, | Naturally, you will not sue, | should things get worse after this, | PCR | | "tgregg99" wrote in message | ... | | Gary/Glen ... here's what I've done since last communication: | | | | 1. I booted up, went to Command Prompt Only and entered 'edit | | c:\windows\system.ini' then changed 'Shell=Progman.exe' to | | 'Shell=Winfile.exe' as you suggested, then I saved and exited and | re-booted. | | | | 2. This time the File Manager window was displayed with directory of | | folders and files. I then tried the IE6 repair command by entering | the | | command you sent me for IE6 in the Run prompt. A pop up was displayed | asking | | me to Repair IE or Add a Component. I tried both. When i selected | Repair | | IE, nothing happened. When I selected Add a Component, I got an error | | message saying I needed to go to a Windows menu I did not see. So I | rebooted | | again. | | | | 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' | and | | rebooted. This time I noticed I did not get the subject error message | and | | the 'Program Manager - Accessories' window was displayed (which did | not | | display the first time i changed the shell to 'Progman.exe' earlier | and | | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried | to | | launch the explorer.exe program -- i was able to double click on it, | and when | | i did, the hourglass was displayed for a short time appearing to be | | processing something, but nothing happened, and i tried to launch it | from the | | Run command promt on same window -- but again, nothing happened. | when i | | clicked the setup file, nothing happened at all. But I checked the | | Properties of the 'Explorer.exe' file and it specified version | 6.00.2800.1106 | | .. 94,208 bytes, last changed 8/11/03. I turned off the pc. | | | | So while it "appears" I have all my standard Windows programs in the | c: | | directory on the Program Manager - Accessories window, I still have no | | desktop icons and no programs are launching. | | | | Thoughts? | | | | p.s. I realize you may not be able to call me, but in the event that | you | | can, my number is 404-329-0959. I'll be leaving the library within | the hour | | to go home. I'll check my email up until that time. And I'll check | back to | | this thread tomorrow morning if I don't hear from you beforehand. | | | | Thanks for your continued support!!!! | | | | | | "glee" wrote: | | | | Thanks Gary....I am at work (on lunch right now), and can't get back | to this thread | | for a few hours. | | -- | | Glen Ventura, MS MVP Shell/User, A+ | | ~ In memory of our friend, MVP Alex Nichol ~ | | http://aumha.org/alex.htm | | http://dts-l.org/goodpost.htm | | | | "Gary S. Terhune" wrote in message | | ... | | Again, be very careful not to do anything more than run IE Repair | using | | Winfile.exe for a Shell. Long filenames can easily be messed up. | Also, | | if IE Repair doesn't fix the problem (after re-editing System.ini | back | | to using Explorer.exe for a Shell) then the next step is to | | force-reinstall IE. You do this by again switching to | Shell=Winfile.exe | | and then finding Setup.exe in the Internet Explorer folder | (usually | | C:\Program Files\Internet Explorer) and running it. Choose "Add | | Components" (or "Minimal or Custom Installation" if that's the | option | | that offers itself.) Then put a check mark for every item that is | bolded | | (already installed) and continue. If you haven't previously | deleted the | | setup files (usually in C:\Windows Updates Setup Files") then this | will | | probably be a smooth operation. If you don't have the installation | files | | on hand, it will be necessary to connect to the internet to | download | | them, and that can be problematic, depending on your system. | | | | -- | | Gary S. Terhune | | MS MVP Shell/User | | http://www.grystmill.com/articles/cleanboot.htm | | http://www.grystmill.com/articles/security.htm | | | | "tgregg99" wrote in message | | news | | Gary, | | | | I'm at the library and about to leave for home, where I'll | follow your | | recommendation. I won't give up. I'm very methodical, and I | take | | great care | | in following the procedures (i'm a project manager and technical | | writer :-) | | .. anyways, I'll follow up with you later this afternoon with my | | results. | | | | Thanks!!! | | Terry | | | | | | "Gary S. Terhune" wrote: | | | | Try Shell=Winfile.exe, as suggested. | | | | And don't give up. We're giving you answers step-by-step, and | when | | one | | thing doesn't work, that tends to provide hints as to what to | do | | next. | | IOW, just because some suggestion doesn't bear immediate | fruit, | | doesn't | | mean it didn't need to be done. | | | | -- | | Gary S. Terhune | | MS MVP Shell/User | | http://www.grystmill.com/articles/cleanboot.htm | | http://www.grystmill.com/articles/security.htm | | | | "tgregg99" wrote in | message | | ... | | Gary, | | | | I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but | upon | | re-booting, the following error was displayed: | | | | 'Error loading Program.exe. You must reinstall Windows.' | | | | so, what can i do now? | | | | Thanks!!! | | Terry | | | | | | "Gary S. Terhune" wrote: | | | | As explained in the references Glen gave you earlier, you | use | | the | | Command Prompt Only boot to edit System.ini and change the | | "Shell=Explorer.exe" line to: | | | | Shell=Progman.exe | | | | Then restart and you will possibly be able to boot to | Windows | | without | | having to load Explorer.exe. From there, you run the IE | Repair | | or | | reinstall IE as needed. If Shell=progman.exe doesn't work, | try | | Shell=Winfile.exe. But be very careful when using these | modes, | | and | | only | | use them to perform these limited tasks, as they can mess | up the | | file | | system if you do certain things, particularly | Copy/Paste/Move | | operations. When the IE Repair or reinstallation are | completed, | | re-edit | | System.ini to restore normal Shell to Explorer.exe. | | | | -- | | Gary S. Terhune | | MS MVP Shell/User | | http://www.grystmill.com/articles/cleanboot.htm | | http://www.grystmill.com/articles/security.htm | | | | "tgregg99" wrote in | message | | ... | | Glen, | | | | Thanks. I had no luck by trying to restore the most | recent | | registry | | backups | | -- i tried every one listed, which went back a coupe | days | | before | | my | | problem | | -- still, this didn't work. | | | | I'm confused about ... | | | | Following that, use the info mentioned in the link I | gave | | you to | | reinstall IE, but | | instead of progman.exe, use winfile.exe. | | | | .. the IE repair tool instructions assumed i could | click | | Start .. | | Run | | .... | | but I can't. so I can only get to a command prompt and | use | | DOS | | .... so | | how do | | i reinstall IE from the DOS command prompt? | | | | Thanks .. looking forward to your answer!!!!!!!!!!!!!1 | | Terry | | | | "glee" wrote: | | | | Each time you use a different .cab file backup in | scanreg | | /restore, | | you are | | replacing the Registry with the one using that dat, | and | | "going | | back" | | to that date as | | far as the Registry is concerned. So, if none of the | | restores | | helped the problem, | | you should go back and restore the most recent backup | prior | | to | | when | | you began the | | restoring experiment (Of course, if you onlty went | back a | | couple | | of | | days, there | | should not be much difference other than the entries | for the | | updates | | you did). | | | | Following that, use the info mentioned in the link I | gave | | you to | | reinstall IE, but | | instead of progman.exe, use winfile.exe. | | | | Post back with your results. | | -- | | Glen Ventura, MS MVP Shell/User, A+ | | ~ In memory of our friend, MVP Alex Nichol ~ | | | | http://dts-l.org/goodpost.htm | | | | | | "tgregg99" wrote | in | | message | | | ... | | Glee ... | | | | I tried using DOS command 'scanreg /restore' and | selecting | | the | | backup | | (rb###.cab files) -- i tried each one, rebooting | each | | time, | | but | | that didn't | | work. I also used the DOS command to 'edit the | | c:\windows\system.ini' file | | and replaced 'explorer.exe' with 'progman.exe' where | you | | told | | me, | | then saved | | and rebooted, then got an error that 'progman.exe | could | | not be | | found, must | | reinstall windows' or something to that effect. | | | | One other thing i forgot to mention. I downloaded | Windows | | updates | | to my pc, | | the night before my Windows crashed. One or two of | the | | updates | | were for IE6. | | | | Any other suggestions? Thank you for helping me | with | | this!!!! | | | | Terry | | | | "glee" wrote: | | | | Before trying the procedure mentioned in my first | reply, | | you | | may | | want to try | | this | | first: | | Boot to DOS Mode by accessing the boot menu at | startup | | and | | selecting Command | | Prompt | | Only (you get to the boot menu the same way you | get to | | it | | when | | you selected Safe | | Mode). | | At the DOS Prompt, type: | | scanreg /restore | | and press Enter. | | Select one of the backups (rb###.cab files) dated | JUST | | prior | | to | | when the problem | | occurred. | | -- | | Glen Ventura, MS MVP Shell/User, A+ | | http://dts-l.org/goodpost.htm | | | | | | "glee" wrote in message | | ... | | Follow the procedures he | | Recovering From a Failed Internet Explorer | Upgrade in | | Windows | | 98: | | | | | | | | | | | | | | | | http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html | | or | | http://tinyurl.com/r5ba | | | | Especially this section at the end: | | | | "If you still have boot problems after you | reboot, you | | should | | use the command | | prompt | | to edit the c:\windows\system.ini file. On the | command | | line | | type edit | | c:\windows\system.ini. | | | | "Once it is open, change the line | shell=explorer.exe | | to | | shell=progman.exe. | | What | | you | | are doing here is changing the default shell | (that is | | having | | problems) from | | the | | Windows Explorer to the old Windows Program | Manager | | shell. | | | | "Reboot Windows. It should now successfully boot | with | | no | | errors into an empty | | Program Manager shell. Use the File | Run | | Browse | | drop | | down | | menu selection to | | browse to c:\program files\internet explorer and | | launch | | ie5setup.exe or | | ie6setup.exe | | (depending on what is there). Do a custom | install and | | check | | all the Bold faced | | options. When the setup program alerts you that | these | | files | | are already | | installed, | | tell it to reinstall all of the files. | | | | "When the Internet Explorer Setup program is | done and | | reboots, | | hit the F8 key | | to | | bring up a Boot Menu. Choose Command Prompt and | boot | | to | | the | | command prompt. | | Once | | there, type edit c:\windows\system.ini and, once | it is | | open, | | change the line | | shell=progman.exe back to shell=explorer.exe. | Save and | | exit | | the file. You have | | now | | set the shell back to the original value." | | -- | | Glen Ventura, MS MVP Shell/User, A+ | | http://dts-l.org/goodpost.htm | | | | | | "tgregg99" | wrote | | in | | message | | | | news | | Can someone please help me resolve my problem? | Upon | | starting MS Windows 98, | | I see the MS Windows screen then it appears to | start | | loading | | programs as | | usual, then i get the above ERROR message. I | then | | restarted | | via SAFE mode, | | but there were no desktop icons. Upon | checking | | Program | | Manager, I only see | | 'Runapp' and no other programs listed. I | checked my | | memory | | via DOS prompt, | | and everything looks normal (but I really am | not a | | DOS | | user, | | so I'm limited | | in my ability to use DOS commands). I | restarted | | again | | and | | tried step by | | step | | confirmation, but again, I only get the above | ERROR | | message. | | | | I don't have the CD - or - the diskettes for | loading | | MS | | Windows 98. Is | | there a way to restore my MS Windows 98 | otherwise? | | | | I appreciate your time and help very much ... | thank | | you!!! | | | | Terry | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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