Update for Outlook Express 6 Service Pack 1 (KB837009)

X-Post to WinME General

Can you successfully install it manually using the following download?...

http://www.microsoft.com/downloads/d...displaylang=en

To assure a clean install, your anti-virus application should be disabled
and all other running processes (e.g., OE, IE) closed before installing
anything, including Windows Updates.

However...

Did the shop first uninstall IE6 before they reinstalled WinME? If not, you
may be suffering from what the WinME experts call "Version Soup", which may
be causing your problem. (Yes, even though you've successfully installed
other IE 6 SP1 updates.) The official line is that IE6 must be uninstalled
before reinstalling WinME.

Here's MVP Noel Paton's page on recovering from "Version Soup" (you may need
it):

http://www.btinternet.com/~winnoel/ReInIE.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (Shell, IE/OE) & Security

bextat wrote:
Hi thanks for the reply, as you asked for.

;SP1;Q867282;Q891781;

Yeah i have had ME reinstalled. My local pc shop done it when I had major
fault last year.


"PA Bear" wrote:

Copy/paste the following line into an IE Addressbar, click on GO, then
copy/paste the results into your reply:

javascript:navigator.appMinorVersion

Have you ever reinstalled WinME after having upgraded to IE6?
--
bextat wrote:
Hi folks can somebody help me with this.

I Am trying to get this update to work (kb837009). I have downloaded
it 4 times and each time i go back to the update web site it says
that i need to install it. I have tried restarting pc as soon as it
is done, to avail.

Anybody any ideas

OS ME
IE6

Hi

ok I'll look at soup link and will try installing as you suggested. I'll let
you know how i get on.

Thanks

"PA Bear" wrote:

X-Post to WinME General

Can you successfully install it manually using the following download?...

http://www.microsoft.com/downloads/d...displaylang=en

To assure a clean install, your anti-virus application should be disabled
and all other running processes (e.g., OE, IE) closed before installing
anything, including Windows Updates.

However...

Did the shop first uninstall IE6 before they reinstalled WinME? If not, you
may be suffering from what the WinME experts call "Version Soup", which may
be causing your problem. (Yes, even though you've successfully installed
other IE 6 SP1 updates.) The official line is that IE6 must be uninstalled
before reinstalling WinME.

Here's MVP Noel Paton's page on recovering from "Version Soup" (you may need
it):

http://www.btinternet.com/~winnoel/ReInIE.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (Shell, IE/OE) & Security

Yep, that's what you need to do. You've got yourself Version Soup.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (Shell, IE/OE) & Security

bextat wrote:
Hi I tried install the file you posted the link for but it just says
"Outlook Express 6 Service Pack 1 needs to be installed"

After i done backing everthing up. I try the soup thing. Cheers