Win98SE and Publisher 2000 problem

I recently reformatted and reinstalled Win98SE for a friend. He previously
had Microsoft Office 97 installed but had lost the CD a long time ago in a
house move, so he bought MS Office 2000 at a local computer fair and I
installed it after doing the reformat and reinstall of Windows.

Every time he opens Publisher the computer crashes so I asked him for the
exact error message but he hasn't got back to me yet (we live 30 miles apart
so I can't see it for myself until next week).

Thing is, he's not the first person I've heard of with this problem so I was
just wondering if it's a well known problem and anyone could give me any
pointers where to start.

Cheers,

Mogweed.

"Mogweed" wrote in message
...

I recently reformatted and reinstalled Win98SE for a friend. He previously
had Microsoft Office 97 installed but had lost the CD a long time ago in a
house move, so he bought MS Office 2000 at a local computer fair and I
installed it after doing the reformat and reinstall of Windows.

Every time he opens Publisher the computer crashes so I asked him for the
exact error message but he hasn't got back to me yet (we live 30 miles
apart
so I can't see it for myself until next week).

Thing is, he's not the first person I've heard of with this problem so I
was
just wondering if it's a well known problem and anyone could give me any
pointers where to start.

Start with the exact error message
and in a newsgroup for MS Office or MS Publisher.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

This doesn't look like fun, but...

• Full-file version update may request Office source files
(840169) - Describes an issue where you may be prompted to provide the
Office source files when you install a full file version of an Office
hotfix or update.
http://support.microsoft.com/default...b;en-us;840169


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Mogweed" wrote in message
...
| I recently reformatted and reinstalled Win98SE for a friend. He
previously
| had Microsoft Office 97 installed but had lost the CD a long time ago
in a
| house move, so he bought MS Office 2000 at a local computer fair and I
| installed it after doing the reformat and reinstall of Windows.
|
| Every time he opens Publisher the computer crashes so I asked him for
the
| exact error message but he hasn't got back to me yet (we live 30 miles
apart
| so I can't see it for myself until next week).
|
| Thing is, he's not the first person I've heard of with this problem so
I was
| just wondering if it's a well known problem and anyone could give me
any
| pointers where to start.
|
| Cheers,
|
| Mogweed.
|
|

"PCR" wrote in message
...
This doesn't look like fun, but...

. Full-file version update may request Office source files
(840169) - Describes an issue where you may be prompted to provide the
Office source files when you install a full file version of an Office
hotfix or update.
http://support.microsoft.com/default...b;en-us;840169


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Mogweed" wrote in message
...
| I recently reformatted and reinstalled Win98SE for a friend. He


Thanks guys, I'll try to get more info and sort the problem when I see my
friend next week.

Mogweed.

You are welcome. Keep us informed.

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Mogweed" wrote in message
...
|
| "PCR" wrote in message
| ...
| This doesn't look like fun, but...
|
| . Full-file version update may request Office source files
| (840169) - Describes an issue where you may be prompted to provide
the
| Office source files when you install a full file version of an
Office
| hotfix or update.
| http://support.microsoft.com/default...b;en-us;840169
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Mogweed" wrote in message
| ...
| | I recently reformatted and reinstalled Win98SE for a friend. He
|
|
| Thanks guys, I'll try to get more info and sort the problem when I see
my
| friend next week.
|
| Mogweed.
|
|