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IPHLAPAPI.DLL
Please, I would appreciate it if someone could help me
with this problem I'm having. When I click on my MS Word icon I keep getting this error message: "IPHLPAPI.DLL file cannot start check the file to determine the problem." I cannot find the file to find out what the problem is with the file. Help!! Best Regards, Renee |
#2
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IPHLAPAPI.DLL
Courtesy of MikeM.
Joan When did this problem start? What changes did you make to your system just prior to this problem starting? For many users this problem is caused by installing AOL9 since AOL 9 uses a different version of iphlpapi.dll than is included with Win Me and fails to install it correctly. You can check this for yourself where you will find that AOL have put a version of iphlpapi.dll in the Program Files\Common Files\AOL\ACS\winme folder which differs from that in the windows\system folder. Since the copy of iphlpapi.dll in the windows\system folder is protected from alteration or deletion by Win Me's System File Protection (SFP) it cannot simply be replaced by the copy in the AOL folder. Whilst there are ways of defeating SFP so that AOL's file can be added to the system folder I personally feel this is a problem that needs to be remedied by AOL. If your problem is a result of installing AOL 9 you may want to consider using System Restore to solve this problem by rolling back your system to before the problem started and dumping AOL 9 until AOL can get things working correctly (just don't hold your breath) provided that that was not more than a few days ago. -- Mike Maltby MS-MVP Renee L. Arango wrote: Please, I would appreciate it if someone could help me with this problem I'm having. When I click on my MS Word icon I keep getting this error message: "IPHLPAPI.DLL file cannot start check the file to determine the problem." I cannot find the file to find out what the problem is with the file. Help!! Best Regards, Renee |
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