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Can't open (browser) Internet Explorer



 
 
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  #1  
Old June 22nd 04, 10:32 PM
James The Printer
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Default Can't open (browser) Internet Explorer

Help I can't open internet Explorer. I'm running win 98 on a PII. Have
norton and spybot installed. I can open Outlook Express but my browser is
just not working.


  #2  
Old June 23rd 04, 03:45 AM
PCR
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Default Can't open (browser) Internet Explorer

What happens when you try to open it? If an error message, post it
verbatim (except registers & below). Unless Brian A. should come by with
an objection, perhaps begin with...

"START, Run, MSInfo32, Tools menu, IE Repair Tool"
It produces a rather large "Fix IE Log.txt" in C:\Windows. IE & E
are basically one & the same. If this crashes, an over-install of IE is
indicated.

Also...

Can you open it in afe Mode? (Hold F5 as you boot, or hold CTRL for the
Startup Menu, & select Safe Mode from that.)

If you can open it there, then...

"START, Run, MSConfig" & turn off the Startup Group, Config.sys &
Autoexec.bat. (Note: when you later turn them back on, all items in them
will get checked. So, note what may be unchecked first.)

Can you open it in Normal Mode now? If so, there is some troubleshooting
to do, using MSConfig...

http://support.microsoft.com/default...b;en-us;281965
How to Troubleshoot Using the Msconfig Utility with Windows 98
(281965) - This article describes how to use the Microsoft System
Configuration (Msconfig) utility to troubleshoot configuration errors in
Windows 98 and Windows 98 Second Edition.

BUT BE CAREFUL-- better not disable System.ini & Win.ini, because that
can be trouble. Well, if you are sure of your Registry backups, actually
those two can be recovered this way...

(a) Boot to DOS. (Hold Ctrl for the Startup Menu, & select "Command
Prompt Only".)
(b) Scanreg /Restore
(c) Ctrl-Alt Del to Windows.

It will offer five dates. Choose the one of the last successful boot, to
start. These backups are done at boot, not at shut down. This should be
safe to do, if you haven't done anything to files in the mean time. This
will not restore files other than those .ini's & the Registry. It only
restores settings.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"James The Printer" wrote in message
...
| Help I can't open internet Explorer. I'm running win 98 on a PII. Have
| norton and spybot installed. I can open Outlook Express but my browser
is
| just not working.
|
|


 




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