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#1
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error messages
I recently had my spare computer rebuilt. It was a Dell, and I had grown =
tired of having to purchase Dell components , primarily the power switch = and units as they seemed to be continually failing, and Dell had = manufactured their machines to only allow the Dell replacement parts in = some instances. Because the motherboard had to be replaced in order to = use a different power switch I replaced it with an ASUS motherboard. I = am still using my old ME operating system, I have updated it since the = beginning, whenever a critical or security patch had been released, but = my browser is Firefox. It had been Firefox before the rebuild and it = never caused problems then, and I have a hard time thinking its causing = any of this now. My computer is now shooting me various error messages which it had never = done in the past.....but the fault seems to always occur in a place with = the number 0187.=20 The faults are Explorer faults. One is: Kernel32.DLL 4.90.0.3000 fault 0187:bff61459 Another is: MSHTML.DLL fault 0187:04cb6416 Another is: Shell32.DLL at 0187:7fco88dl I've tried to troubleshoot the various error messages, I reinstalled IE6 = and its components, and I still can't figure out where the 0187 file is = located, what it is and/or what to do to replace or repair it.... The = worst thing happening with my machine now is that I cannot move files = within a folder into a sub folder without the kernel32 error occurring. = I must turn off my virus protection in order to move any files at all. = My virus program is AVG 7 , which is now causing issues. AVG 6 worked = fine but I was forced to upgrade. I tried turning off the firewall to = see if that were causing problems, but it didn't seem to make any = difference. My firewall is Zone Alarm Pro. I do nightly maintenance using AdAware, Spybot Search and Destroy, Spy = Sweeper and Window Washer, CWShredder, NoAdware, Spyware Blaster is = always running, I also use Window Cleaner, and X Cleaner, and check the = registry twice, first with Registry Mechanic and then again using = Registry Healer. I've checked Hijack This for anything that might have = appeared out of the ordinary but nothing has turned up. =20 Any information as to what I can do to restore my old system back to its = usual self would be very much appreciated, and any recommendations as to = a different virus protection program that would be more compatible with = my ME machine would also be appreciated. Norton has eaten me alive in = the past, so I can't use that product, but I don't know if there is one = that might be more compatible than my present set up.=20 Thank you in advance Bev |
#2
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Don't know if the 0187 is too relevant but the only '0187' error message on
the KB for WinMe is the following :- "You receive an "Error: 0E:0187:Bff8e64b" error message when you edit or select text in a Visio 2002 drawing" http://support.microsoft.com/default...b;en-us;323449 However, you've omitted the error's prefix, e.g. OE or 0E etc., Try "ERROR: OE" or "ERROR: OD" Error Message When You Start Windows Me or When You Use Internet Explorer http://support.microsoft.com/default...b;en-us;308366 You *might* find some help there. Might even be worth disconnecting from the net for a while (at least until you've fixed it!) and throwing off some of the many 'extras' and/or reinstalling hardware (typically your video drivers) in an attempt to localise the problem. You 'appear' to have eliminated virus/malware. HTH Mart caroskos wrote in message ... I recently had my spare computer rebuilt. It was a Dell, and I had grown tired of having to purchase Dell components , primarily the power switch and units as they seemed to be continually failing, and Dell had manufactured their machines to only allow the Dell replacement parts in some instances. Because the motherboard had to be replaced in order to use a different power switch I replaced it with an ASUS motherboard. I am still using my old ME operating system, I have updated it since the beginning, whenever a critical or security patch had been released, but my browser is Firefox. It had been Firefox before the rebuild and it never caused problems then, and I have a hard time thinking its causing any of this now. My computer is now shooting me various error messages which it had never done in the past.....but the fault seems to always occur in a place with the number 0187. The faults are Explorer faults. One is: Kernel32.DLL 4.90.0.3000 fault 0187:bff61459 Another is: MSHTML.DLL fault 0187:04cb6416 Another is: Shell32.DLL at 0187:7fco88dl I've tried to troubleshoot the various error messages, I reinstalled IE6 and its components, and I still can't figure out where the 0187 file is located, what it is and/or what to do to replace or repair it.... The worst thing happening with my machine now is that I cannot move files within a folder into a sub folder without the kernel32 error occurring. I must turn off my virus protection in order to move any files at all. My virus program is AVG 7 , which is now causing issues. AVG 6 worked fine but I was forced to upgrade. I tried turning off the firewall to see if that were causing problems, but it didn't seem to make any difference. My firewall is Zone Alarm Pro. I do nightly maintenance using AdAware, Spybot Search and Destroy, Spy Sweeper and Window Washer, CWShredder, NoAdware, Spyware Blaster is always running, I also use Window Cleaner, and X Cleaner, and check the registry twice, first with Registry Mechanic and then again using Registry Healer. I've checked Hijack This for anything that might have appeared out of the ordinary but nothing has turned up. Any information as to what I can do to restore my old system back to its usual self would be very much appreciated, and any recommendations as to a different virus protection program that would be more compatible with my ME machine would also be appreciated. Norton has eaten me alive in the past, so I can't use that product, but I don't know if there is one that might be more compatible than my present set up. Thank you in advance Bev |
#3
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Thank you Mart for the links. I'll go and have a look and see if it can =
help the problems I'm experiencing. I'll take better notes on the error = messages if the links you sent don't remediate my present situation.... = and will repost them exactly as written down. As to Visio 2002 = drawing....what on earth is that?? Of late, this machine never ceases = to amaze me ) Bev "Mart" wrote in message = ... Don't know if the 0187 is too relevant but the only '0187' error message = on=20 the KB for WinMe is the following :- "You receive an "Error: 0E:0187:Bff8e64b" error message when you edit or = select text in a Visio 2002 drawing" http://support.microsoft.com/default...b;en-us;323449 However, you've omitted the error's prefix, e.g. OE or 0E etc., Try "ERROR: OE" or "ERROR: OD" Error Message When You Start Windows Me = or=20 When You Use Internet Explorer http://support.microsoft.com/default...b;en-us;308366 You *might* find some help there. Might even be worth disconnecting from the net for a while (at least = until=20 you've fixed it!) and throwing off some of the many 'extras' and/or=20 reinstalling hardware (typically your video drivers) in an attempt to=20 localise the problem. You 'appear' to have eliminated virus/malware. HTH Mart caroskos wrote in message=20 ... I recently had my spare computer rebuilt. It was a Dell, and I had grown = tired of having to purchase Dell components , primarily the power switch = and=20 units as they seemed to be continually failing, and Dell had = manufactured=20 their machines to only allow the Dell replacement parts in some = instances.=20 Because the motherboard had to be replaced in order to use a different = power=20 switch I replaced it with an ASUS motherboard. I am still using my old = ME=20 operating system, I have updated it since the beginning, whenever a = critical=20 or security patch had been released, but my browser is Firefox. It had = been=20 Firefox before the rebuild and it never caused problems then, and I have = a=20 hard time thinking its causing any of this now. My computer is now shooting me various error messages which it had never = done in the past.....but the fault seems to always occur in a place with = the=20 number 0187. The faults are Explorer faults. One is: Kernel32.DLL 4.90.0.3000 fault 0187:bff61459 Another is: MSHTML.DLL fault 0187:04cb6416 Another is: Shell32.DLL at 0187:7fco88dl I've tried to troubleshoot the various error messages, I reinstalled IE6 = and=20 its components, and I still can't figure out where the 0187 file is = located,=20 what it is and/or what to do to replace or repair it.... The worst thing = happening with my machine now is that I cannot move files within a = folder=20 into a sub folder without the kernel32 error occurring. I must turn off = my=20 virus protection in order to move any files at all. My virus program is = AVG=20 7 , which is now causing issues. AVG 6 worked fine but I was forced to=20 upgrade. I tried turning off the firewall to see if that were causing=20 problems, but it didn't seem to make any difference. My firewall is = Zone=20 Alarm Pro. I do nightly maintenance using AdAware, Spybot Search and Destroy, Spy=20 Sweeper and Window Washer, CWShredder, NoAdware, Spyware Blaster is = always=20 running, I also use Window Cleaner, and X Cleaner, and check the = registry=20 twice, first with Registry Mechanic and then again using Registry = Healer.=20 I've checked Hijack This for anything that might have appeared out of = the=20 ordinary but nothing has turned up. Any information as to what I can do to restore my old system back to its = usual self would be very much appreciated, and any recommendations as to = a=20 different virus protection program that would be more compatible with my = ME=20 machine would also be appreciated. Norton has eaten me alive in the = past, so=20 I can't use that product, but I don't know if there is one that might = be=20 more compatible than my present set up. Thank you in advance Bev=20 |
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