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HP Printer networking problem
Hi,
I am trying to network an HP 3550n printer with (2) Win98se computers and 2 osX g5's. Everything was fine for almost a year until a month ago. I moved from a Linksys 4-port router to a Netgear 8-port router two months ago. And from the Netgear 8-port to a Netgear Wireless 4-port router plus a Netgear 8-port switch. I'm getting out of my element and need to retrace my steps. The computers network fine. When I ask the JetDirect box to summon an IP address for the printer setup by printing a config page - I get all 0's for all network connections. I would like to put in a static IP address BUT a) I don't know how. b) I am pretty sure the printer/router relationship has been compromised some how. I believe there is some mixup in router control on one of the pc's. Thanks very much any grain of truth you could add to my stymied dilemma. Chris |
#2
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HP Printer networking problem
Definitely give the printer it's own IP address, outside the range the
router has dedicated to automatic assignment. Say your router's automatic assignment range is set to 192.168.1.100 -- 192.168.1.150. Use the printer's control panel to set it's IP to 192.168.1.90 Here's HP's support pages for that printer. http://h20000.www2.hp.com/bizsupport... lang=en&cc=us Here's where you can download the manual. http://h20000.www2.hp.com/bizsupport... lang=en&cc=us I try to use JetDirect not at all. In fact, I'd uninstall JetDirect. Just get your printer to be seen on the network (Network Neighborhood or My Network Places) and once that's done, reinstall the drivers. -- Gary S. Terhune MS MVP Shell/User "Chris23" wrote in message ups.com... Hi, I am trying to network an HP 3550n printer with (2) Win98se computers and 2 osX g5's. Everything was fine for almost a year until a month ago. I moved from a Linksys 4-port router to a Netgear 8-port router two months ago. And from the Netgear 8-port to a Netgear Wireless 4-port router plus a Netgear 8-port switch. I'm getting out of my element and need to retrace my steps. The computers network fine. When I ask the JetDirect box to summon an IP address for the printer setup by printing a config page - I get all 0's for all network connections. I would like to put in a static IP address BUT a) I don't know how. b) I am pretty sure the printer/router relationship has been compromised some how. I believe there is some mixup in router control on one of the pc's. Thanks very much any grain of truth you could add to my stymied dilemma. Chris |
#3
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HP Printer networking problem
Definitely give the printer it's own IP address, outside the range the
router has dedicated to automatic assignment. Say your router's automatic assignment range is set to 192.168.1.100 -- 192.168.1.150. Use the printer's control panel to set it's IP to 192.168.1.90 Here's HP's support pages for that printer. http://h20000.www2.hp.com/bizsupport... lang=en&cc=us Here's where you can download the manual. http://h20000.www2.hp.com/bizsupport... lang=en&cc=us I try to use JetDirect not at all. In fact, I'd uninstall JetDirect. Just get your printer to be seen on the network (Network Neighborhood or My Network Places) and once that's done, reinstall the drivers. -- Gary S. Terhune MS MVP Shell/User "Chris23" wrote in message ups.com... Hi, I am trying to network an HP 3550n printer with (2) Win98se computers and 2 osX g5's. Everything was fine for almost a year until a month ago. I moved from a Linksys 4-port router to a Netgear 8-port router two months ago. And from the Netgear 8-port to a Netgear Wireless 4-port router plus a Netgear 8-port switch. I'm getting out of my element and need to retrace my steps. The computers network fine. When I ask the JetDirect box to summon an IP address for the printer setup by printing a config page - I get all 0's for all network connections. I would like to put in a static IP address BUT a) I don't know how. b) I am pretty sure the printer/router relationship has been compromised some how. I believe there is some mixup in router control on one of the pc's. Thanks very much any grain of truth you could add to my stymied dilemma. Chris |
#4
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HP Printer networking problem
Gary,
This is great info. Can I still physicaly use JetDirect box (ethernet to USB)? I also take it I can ignore the non-info the JD is supplying to the printer now - non-existent DHCP addresses. THanks, Chris |
#5
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HP Printer networking problem
Gary,
This is great info. Can I still physicaly use JetDirect box (ethernet to USB)? I also take it I can ignore the non-info the JD is supplying to the printer now - non-existent DHCP addresses. THanks, Chris |
#6
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HP Printer networking problem
OK, I'm going to back off for a moment... I'm not clear on JetDirect being
Ethernet=USB. My experience is with a 4550n, not quite the same, perhaps. Describe to me, in more detail, your connections. Is the printer hooked into a LAN? Is your computer also hooked into the LAN? Or do you have a USB connection from your machine to the JetDirect box, which then converts it to Ethernet on the printer? If the latter, if what hooks into your computer is USB, then I would assume that you *do* need the JetDirect software to configure the box. -- Gary S. Terhune MS MVP Shell/User "Chris23" wrote in message oups.com... Gary, This is great info. Can I still physicaly use JetDirect box (ethernet to USB)? I also take it I can ignore the non-info the JD is supplying to the printer now - non-existent DHCP addresses. THanks, Chris |
#7
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HP Printer networking problem
OK, I'm going to back off for a moment... I'm not clear on JetDirect being
Ethernet=USB. My experience is with a 4550n, not quite the same, perhaps. Describe to me, in more detail, your connections. Is the printer hooked into a LAN? Is your computer also hooked into the LAN? Or do you have a USB connection from your machine to the JetDirect box, which then converts it to Ethernet on the printer? If the latter, if what hooks into your computer is USB, then I would assume that you *do* need the JetDirect software to configure the box. -- Gary S. Terhune MS MVP Shell/User "Chris23" wrote in message oups.com... Gary, This is great info. Can I still physicaly use JetDirect box (ethernet to USB)? I also take it I can ignore the non-info the JD is supplying to the printer now - non-existent DHCP addresses. THanks, Chris |
#8
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HP Printer networking problem
The Jet Direct Print Server will fit in your hand. It's an en3700 by
HP. It has an ethernet connection, a DC power connection and a USB connection. The ethernet connection is for printer communication with computers on the network administered by a router (in my case a router and switch). The USB A/B cable connects from the JetDIrect to the printer. HP instructs you to press a button on the JD box to print a config page(s) to find a router-assigned DHCP address. The static address you have referred to, Gary, I assume I would just type in durring setup? THanks, Chris |
#9
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HP Printer networking problem
The Jet Direct Print Server will fit in your hand. It's an en3700 by
HP. It has an ethernet connection, a DC power connection and a USB connection. The ethernet connection is for printer communication with computers on the network administered by a router (in my case a router and switch). The USB A/B cable connects from the JetDIrect to the printer. HP instructs you to press a button on the JD box to print a config page(s) to find a router-assigned DHCP address. The static address you have referred to, Gary, I assume I would just type in durring setup? THanks, Chris |
#10
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HP Printer networking problem
Ahh, OK. I can see the routing now. My JetDirect on the 4550 gets inserted
into the printer itself. What you want to do is configure the JetDirect unit to a static IP address. You'll have to refer to the manual to determine exactly how to do that. http://h20000.www2.hp.com/bizsupport... tID=bpj02738 But first, you need to make sure which addresses the router has reserved for DHCP. My point is that it's my experience that assigning a static IP address *outside* the DHCP assigned range seemed to reduce problems. That was the case for me and my various LinkSys routers. On the other hand, this trick may not resolve your original problem with the NetGear router. For that, you'd need to know NetGear and/or have a darned good manual. Frankly, in any matters having to do with networking, when I get stymied I revert every device and driver, etc., to default and start over (in the case of Windows, that includes deleting all networking devices and reinstalling them) -- *after* setting many if not all devices to maintain a static IP. -- Gary S. Terhune MS MVP Shell/User "Chris23" wrote in message ps.com... The Jet Direct Print Server will fit in your hand. It's an en3700 by HP. It has an ethernet connection, a DC power connection and a USB connection. The ethernet connection is for printer communication with computers on the network administered by a router (in my case a router and switch). The USB A/B cable connects from the JetDIrect to the printer. HP instructs you to press a button on the JD box to print a config page(s) to find a router-assigned DHCP address. The static address you have referred to, Gary, I assume I would just type in durring setup? THanks, Chris |
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