Error Loading OS

Yesterday when I was browsing the Internet using IE 6, my Dell Dimension
4100 crashed and displayed the following error message: "There is a problem
with a system file. Windows may not be able to run correctly. You may be
able to fix it using System Restore. Otherwise reinstall Windows. VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points during the
preceding 48 hours to no avail. When I went into safe mode to run scandisk,
I noticed that programs that do not normally run in safe mode, eg AVG, ZA,
Palm Hotsync & Alarm, etc. were running. I performed two complete virus
scans using AVG and online Trendmicro House Call, but no viruses were found.
I update AVG manually daily. I run SpywareBlaster and scan frequently with
both Ad-Aware and Spybot S&D; I check for updates before each scan.

When rebooting after another crash later yesterday I received the error
message "Drive C is running in compatibility mode due to missing drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe mode; I get the
error message "Error Loading OS." I tried to reinstall WinME using the
Dell-supplied CD, but after successfully booting from the CD, the program
freezes when I instruct it to proceed with the reinstallation.

I called Dell Tech Support, but despite an hour on the phone, the technician
was unable to help me. She said that she would have another technician call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas would be most
appreciated. I'm almost ready to purchase a new computer. :-(

Herman

From your description, I think it quite possible that the HD is physically
failing, perhaps intermittently just yet, a most irritating and difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk, and running
scandisk, seveal times in a row. If it fails (often, or first completes and
then fails), begin to assume the HD is failing. Obtain a disk test software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost of a new HD so
low today, I would attempt to copy the current drive to a new drive before
it fails entirely and then install it as the main, bootable drive as a test.

Another test is to obtain HD Tach, from TCD Labs, and run the evaluation
copy, in read-only mode, to stress test the HD. A half dozen tests should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no better in my recent
experience. Real customer service from Fortune 500 companies is just a
memory now. Carly certainly never considered it important to her company's
success.

So count yourself lucky to know about, or be able to find, this ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my Dell Dimension
4100 crashed and displayed the following error message: "There is a
problem
with a system file. Windows may not be able to run correctly. You may be
able to fix it using System Restore. Otherwise reinstall Windows. VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points during the
preceding 48 hours to no avail. When I went into safe mode to run
scandisk,
I noticed that programs that do not normally run in safe mode, eg AVG, ZA,
Palm Hotsync & Alarm, etc. were running. I performed two complete virus
scans using AVG and online Trendmicro House Call, but no viruses were
found.
I update AVG manually daily. I run SpywareBlaster and scan frequently
with
both Ad-Aware and Spybot S&D; I check for updates before each scan.

When rebooting after another crash later yesterday I received the error
message "Drive C is running in compatibility mode due to missing drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe mode; I get the
error message "Error Loading OS." I tried to reinstall WinME using the
Dell-supplied CD, but after successfully booting from the CD, the program
freezes when I instruct it to proceed with the reinstallation.

I called Dell Tech Support, but despite an hour on the phone, the
technician
was unable to help me. She said that she would have another technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas would be most
appreciated. I'm almost ready to purchase a new computer. :-(

Herman

Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error message "WinME
has determined that Drive C does not contain a valid partition." Scandisk
found no errors on Drive C when I ran it several times, but it didn't seem
to take as much time as I would have expected. The Maxtor PowerMax Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every morning;
restoring the backup from my external HD yesterday did not fix the problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold before the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it has finished.

Thanks again.

Herman


"Jack E Martinelli" wrote in message
...
From your description, I think it quite possible that the HD is physically
failing, perhaps intermittently just yet, a most irritating and difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk, and running
scandisk, seveal times in a row. If it fails (often, or first completes
and
then fails), begin to assume the HD is failing. Obtain a disk test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost of a new HD
so
low today, I would attempt to copy the current drive to a new drive before
it fails entirely and then install it as the main, bootable drive as a
test.

Another test is to obtain HD Tach, from TCD Labs, and run the evaluation
copy, in read-only mode, to stress test the HD. A half dozen tests should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no better in my
recent
experience. Real customer service from Fortune 500 companies is just a
memory now. Carly certainly never considered it important to her
company's
success.

So count yourself lucky to know about, or be able to find, this ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my Dell Dimension
4100 crashed and displayed the following error message: "There is a
problem
with a system file. Windows may not be able to run correctly. You may
be
able to fix it using System Restore. Otherwise reinstall Windows. VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points during the
preceding 48 hours to no avail. When I went into safe mode to run
scandisk,
I noticed that programs that do not normally run in safe mode, eg AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed two complete virus
scans using AVG and online Trendmicro House Call, but no viruses were
found.
I update AVG manually daily. I run SpywareBlaster and scan frequently
with
both Ad-Aware and Spybot S&D; I check for updates before each scan.

When rebooting after another crash later yesterday I received the error
message "Drive C is running in compatibility mode due to missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe mode; I get
the
error message "Error Loading OS." I tried to reinstall WinME using the
Dell-supplied CD, but after successfully booting from the CD, the
program
freezes when I instruct it to proceed with the reinstallation.

I called Dell Tech Support, but despite an hour on the phone, the
technician
was unable to help me. She said that she would have another technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas would be most
appreciated. I'm almost ready to purchase a new computer. :-(

Herman

Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive is certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error message
"WinME
has determined that Drive C does not contain a valid partition." Scandisk
found no errors on Drive C when I ran it several times, but it didn't seem
to take as much time as I would have expected. The Maxtor PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every morning;
restoring the backup from my external HD yesterday did not fix the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold before the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it has finished.

Thanks again.

Herman


"Jack E Martinelli" wrote in message
...
From your description, I think it quite possible that the HD is
physically
failing, perhaps intermittently just yet, a most irritating and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk, and running
scandisk, seveal times in a row. If it fails (often, or first completes
and
then fails), begin to assume the HD is failing. Obtain a disk test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost of a new HD
so
low today, I would attempt to copy the current drive to a new drive
before
it fails entirely and then install it as the main, bootable drive as a
test.

Another test is to obtain HD Tach, from TCD Labs, and run the evaluation
copy, in read-only mode, to stress test the HD. A half dozen tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no better in my
recent
experience. Real customer service from Fortune 500 companies is just a
memory now. Carly certainly never considered it important to her
company's
success.

So count yourself lucky to know about, or be able to find, this ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my Dell
Dimension
4100 crashed and displayed the following error message: "There is a
problem
with a system file. Windows may not be able to run correctly. You
may
be
able to fix it using System Restore. Otherwise reinstall Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points during the
preceding 48 hours to no avail. When I went into safe mode to run
scandisk,
I noticed that programs that do not normally run in safe mode, eg AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed two complete
virus
scans using AVG and online Trendmicro House Call, but no viruses were
found.
I update AVG manually daily. I run SpywareBlaster and scan frequently
with
both Ad-Aware and Spybot S&D; I check for updates before each scan.

When rebooting after another crash later yesterday I received the
error
message "Drive C is running in compatibility mode due to missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe mode; I get
the
error message "Error Loading OS." I tried to reinstall WinME using
the
Dell-supplied CD, but after successfully booting from the CD, the
program
freezes when I instruct it to proceed with the reinstallation.

I called Dell Tech Support, but despite an hour on the phone, the
technician
was unable to help me. She said that she would have another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas would be
most
appreciated. I'm almost ready to purchase a new computer. :-(

Herman

The 'no valid partition' error is normal when using GoBack - you need to
read the instructions on Roxio's Website on how to boot to DOS with GoBack
installed.
http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive is certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error message
"WinME
has determined that Drive C does not contain a valid partition."
Scandisk
found no errors on Drive C when I ran it several times, but it didn't
seem
to take as much time as I would have expected. The Maxtor PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every morning;
restoring the backup from my external HD yesterday did not fix the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold before the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it has finished.

Thanks again.

Herman


"Jack E Martinelli" wrote in message
...
From your description, I think it quite possible that the HD is
physically
failing, perhaps intermittently just yet, a most irritating and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk, and running
scandisk, seveal times in a row. If it fails (often, or first
completes
and
then fails), begin to assume the HD is failing. Obtain a disk test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost of a new
HD
so
low today, I would attempt to copy the current drive to a new drive
before
it fails entirely and then install it as the main, bootable drive as a
test.

Another test is to obtain HD Tach, from TCD Labs, and run the
evaluation
copy, in read-only mode, to stress test the HD. A half dozen tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no better in my
recent
experience. Real customer service from Fortune 500 companies is just a
memory now. Carly certainly never considered it important to her
company's
success.

So count yourself lucky to know about, or be able to find, this ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my Dell
Dimension
4100 crashed and displayed the following error message: "There is a
problem
with a system file. Windows may not be able to run correctly. You
may
be
able to fix it using System Restore. Otherwise reinstall Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points during
the
preceding 48 hours to no avail. When I went into safe mode to run
scandisk,
I noticed that programs that do not normally run in safe mode, eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed two complete
virus
scans using AVG and online Trendmicro House Call, but no viruses were
found.
I update AVG manually daily. I run SpywareBlaster and scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates before each scan.

When rebooting after another crash later yesterday I received the
error
message "Drive C is running in compatibility mode due to missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe mode; I
get
the
error message "Error Loading OS." I tried to reinstall WinME using
the
Dell-supplied CD, but after successfully booting from the CD, the
program
freezes when I instruct it to proceed with the reinstallation.

I called Dell Tech Support, but despite an hour on the phone, the
technician
was unable to help me. She said that she would have another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas would be
most
appreciated. I'm almost ready to purchase a new computer. :-(

Herman

Noel--

I have uninstalled Go Back using instructions on the Symantec website, but I
still can't boot up my computer. Scandisk and Maxtor PowerMax found no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new drive to buy time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in message
...
The 'no valid partition' error is normal when using GoBack - you need to
read the instructions on Roxio's Website on how to boot to DOS with GoBack
installed.

http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error message
"WinME
has determined that Drive C does not contain a valid partition."
Scandisk
found no errors on Drive C when I ran it several times, but it didn't
seem
to take as much time as I would have expected. The Maxtor PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every morning;
restoring the backup from my external HD yesterday did not fix the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it has
finished.

Thanks again.

Herman


"Jack E Martinelli" wrote in message
...
From your description, I think it quite possible that the HD is
physically
failing, perhaps intermittently just yet, a most irritating and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk, and
running
scandisk, seveal times in a row. If it fails (often, or first
completes
and
then fails), begin to assume the HD is failing. Obtain a disk test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost of a new
HD
so
low today, I would attempt to copy the current drive to a new drive
before
it fails entirely and then install it as the main, bootable drive as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and run the
evaluation
copy, in read-only mode, to stress test the HD. A half dozen tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no better in my
recent
experience. Real customer service from Fortune 500 companies is just
a
memory now. Carly certainly never considered it important to her
company's
success.

So count yourself lucky to know about, or be able to find, this ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my Dell
Dimension
4100 crashed and displayed the following error message: "There is
a
problem
with a system file. Windows may not be able to run correctly. You
may
be
able to fix it using System Restore. Otherwise reinstall Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points during
the
preceding 48 hours to no avail. When I went into safe mode to run
scandisk,
I noticed that programs that do not normally run in safe mode, eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed two complete
virus
scans using AVG and online Trendmicro House Call, but no viruses
were
found.
I update AVG manually daily. I run SpywareBlaster and scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates before each scan.

When rebooting after another crash later yesterday I received the
error
message "Drive C is running in compatibility mode due to missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe mode; I
get
the
error message "Error Loading OS." I tried to reinstall WinME using
the
Dell-supplied CD, but after successfully booting from the CD, the
program
freezes when I instruct it to proceed with the reinstallation.

I called Dell Tech Support, but despite an hour on the phone, the
technician
was unable to help me. She said that she would have another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas would be
most
appreciated. I'm almost ready to purchase a new computer. :-(

Herman

Now you've uninstalled GoBack - what is the EXACT error message when you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the Symantec website, but
I
still can't boot up my computer. Scandisk and Maxtor PowerMax found no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new drive to buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in message
...
The 'no valid partition' error is normal when using GoBack - you need to
read the instructions on Roxio's Website on how to boot to DOS with
GoBack
installed.

http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error message
"WinME
has determined that Drive C does not contain a valid partition."
Scandisk
found no errors on Drive C when I ran it several times, but it didn't
seem
to take as much time as I would have expected. The Maxtor PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every morning;
restoring the backup from my external HD yesterday did not fix the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it has
finished.

Thanks again.

Herman


"Jack E Martinelli" wrote in message
...
From your description, I think it quite possible that the HD is
physically
failing, perhaps intermittently just yet, a most irritating and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk, and
running
scandisk, seveal times in a row. If it fails (often, or first
completes
and
then fails), begin to assume the HD is failing. Obtain a disk test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost of a
new
HD
so
low today, I would attempt to copy the current drive to a new drive
before
it fails entirely and then install it as the main, bootable drive as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and run the
evaluation
copy, in read-only mode, to stress test the HD. A half dozen tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no better in my
recent
experience. Real customer service from Fortune 500 companies is
just
a
memory now. Carly certainly never considered it important to her
company's
success.

So count yourself lucky to know about, or be able to find, this ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my Dell
Dimension
4100 crashed and displayed the following error message: "There is
a
problem
with a system file. Windows may not be able to run correctly.
You
may
be
able to fix it using System Restore. Otherwise reinstall Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points during
the
preceding 48 hours to no avail. When I went into safe mode to run
scandisk,
I noticed that programs that do not normally run in safe mode, eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed two complete
virus
scans using AVG and online Trendmicro House Call, but no viruses
were
found.
I update AVG manually daily. I run SpywareBlaster and scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates before each
scan.

When rebooting after another crash later yesterday I received the
error
message "Drive C is running in compatibility mode due to missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe mode; I
get
the
error message "Error Loading OS." I tried to reinstall WinME
using
the
Dell-supplied CD, but after successfully booting from the CD, the
program
freezes when I instruct it to proceed with the reinstallation.

I called Dell Tech Support, but despite an hour on the phone, the
technician
was unable to help me. She said that she would have another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas would be
most
appreciated. I'm almost ready to purchase a new computer. :-(

Herman

Noel--

Now when I boot up, I get the MS Windows ME Startup Menu, scandisk runs
without finding any errors, and then there is a gray screen with no text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%, Usage 100%.

Thanks again!

HB

"Noel Paton" wrote in message
...
Now you've uninstalled GoBack - what is the EXACT error message when you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the Symantec website,
but
I
still can't boot up my computer. Scandisk and Maxtor PowerMax found no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new drive to buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in message
...
The 'no valid partition' error is normal when using GoBack - you need
to
read the instructions on Roxio's Website on how to boot to DOS with
GoBack
installed.


http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error
message
"WinME
has determined that Drive C does not contain a valid partition."
Scandisk
found no errors on Drive C when I ran it several times, but it
didn't
seem
to take as much time as I would have expected. The Maxtor PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every morning;
restoring the backup from my external HD yesterday did not fix the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it has
finished.

Thanks again.

Herman


"Jack E Martinelli" wrote in
message
...
From your description, I think it quite possible that the HD is
physically
failing, perhaps intermittently just yet, a most irritating and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk, and
running
scandisk, seveal times in a row. If it fails (often, or first
completes
and
then fails), begin to assume the HD is failing. Obtain a disk
test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost of a
new
HD
so
low today, I would attempt to copy the current drive to a new
drive
before
it fails entirely and then install it as the main, bootable drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and run the
evaluation
copy, in read-only mode, to stress test the HD. A half dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no better in
my
recent
experience. Real customer service from Fortune 500 companies is
just
a
memory now. Carly certainly never considered it important to her
company's
success.

So count yourself lucky to know about, or be able to find, this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my Dell
Dimension
4100 crashed and displayed the following error message: "There
is
a
problem
with a system file. Windows may not be able to run correctly.
You
may
be
able to fix it using System Restore. Otherwise reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points
during
the
preceding 48 hours to no avail. When I went into safe mode to
run
scandisk,
I noticed that programs that do not normally run in safe mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed two
complete
virus
scans using AVG and online Trendmicro House Call, but no viruses
were
found.
I update AVG manually daily. I run SpywareBlaster and scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates before each
scan.

When rebooting after another crash later yesterday I received
the
error
message "Drive C is running in compatibility mode due to missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe mode;
I
get
the
error message "Error Loading OS." I tried to reinstall WinME
using
the
Dell-supplied CD, but after successfully booting from the CD,
the
program
freezes when I instruct it to proceed with the reinstallation.

I called Dell Tech Support, but despite an hour on the phone,
the
technician
was unable to help me. She said that she would have another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas would
be
most
appreciated. I'm almost ready to purchase a new computer. :-(

Herman

OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot to Windows - what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu, scandisk runs
without finding any errors, and then there is a gray screen with no text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%, Usage 100%.

Thanks again!

HB

"Noel Paton" wrote in message
...
Now you've uninstalled GoBack - what is the EXACT error message when you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the Symantec website,
but
I
still can't boot up my computer. Scandisk and Maxtor PowerMax found no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new drive to buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in message
...
The 'no valid partition' error is normal when using GoBack - you need
to
read the instructions on Roxio's Website on how to boot to DOS with
GoBack
installed.


http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error
message
"WinME
has determined that Drive C does not contain a valid partition."
Scandisk
found no errors on Drive C when I ran it several times, but it
didn't
seem
to take as much time as I would have expected. The Maxtor PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every
morning;
restoring the backup from my external HD yesterday did not fix the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it has
finished.

Thanks again.

Herman


"Jack E Martinelli" wrote in
message
...
From your description, I think it quite possible that the HD is
physically
failing, perhaps intermittently just yet, a most irritating and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk, and
running
scandisk, seveal times in a row. If it fails (often, or first
completes
and
then fails), begin to assume the HD is failing. Obtain a disk
test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost of a
new
HD
so
low today, I would attempt to copy the current drive to a new
drive
before
it fails entirely and then install it as the main, bootable drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and run the
evaluation
copy, in read-only mode, to stress test the HD. A half dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no better in
my
recent
experience. Real customer service from Fortune 500 companies is
just
a
memory now. Carly certainly never considered it important to her
company's
success.

So count yourself lucky to know about, or be able to find, this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my Dell
Dimension
4100 crashed and displayed the following error message: "There
is
a
problem
with a system file. Windows may not be able to run correctly.
You
may
be
able to fix it using System Restore. Otherwise reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points
during
the
preceding 48 hours to no avail. When I went into safe mode to
run
scandisk,
I noticed that programs that do not normally run in safe mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed two
complete
virus
scans using AVG and online Trendmicro House Call, but no
viruses
were
found.
I update AVG manually daily. I run SpywareBlaster and scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates before each
scan.

When rebooting after another crash later yesterday I received
the
error
message "Drive C is running in compatibility mode due to
missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe
mode;
I
get
the
error message "Error Loading OS." I tried to reinstall WinME
using
the
Dell-supplied CD, but after successfully booting from the CD,
the
program
freezes when I instruct it to proceed with the reinstallation.

I called Dell Tech Support, but despite an hour on the phone,
the
technician
was unable to help me. She said that she would have another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas would
be
most
appreciated. I'm almost ready to purchase a new computer. :-(

Herman

After bootup, error message "display adapter not configured properly; start
hardware installation wizard to correct the problem." Run wizard and get
error message "Enum\root\net\0000, no class key, failed!" Desktop display
settings indicate "unknown monitor, unknown device." Resolution is 640 X
480, and can't be changed.


"Noel Paton" wrote in message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot to Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu, scandisk runs
without finding any errors, and then there is a gray screen with no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%, Usage 100%.

Thanks again!

HB

"Noel Paton" wrote in message
...
Now you've uninstalled GoBack - what is the EXACT error message when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor PowerMax found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new drive to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in message
...
The 'no valid partition' error is normal when using GoBack - you
need
to
read the instructions on Roxio's Website on how to boot to DOS with
GoBack
installed.



http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error
message
"WinME
has determined that Drive C does not contain a valid partition."
Scandisk
found no errors on Drive C when I ran it several times, but it
didn't
seem
to take as much time as I would have expected. The Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every
morning;
restoring the backup from my external HD yesterday did not fix
the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it has
finished.

Thanks again.

Herman


"Jack E Martinelli" wrote in
message
...
From your description, I think it quite possible that the HD is
physically
failing, perhaps intermittently just yet, a most irritating and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk, and
running
scandisk, seveal times in a row. If it fails (often, or first
completes
and
then fails), begin to assume the HD is failing. Obtain a disk
test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost of
a
new
HD
so
low today, I would attempt to copy the current drive to a new
drive
before
it fails entirely and then install it as the main, bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and run the
evaluation
copy, in read-only mode, to stress test the HD. A half dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no better
in
my
recent
experience. Real customer service from Fortune 500 companies
is
just
a
memory now. Carly certainly never considered it important to
her
company's
success.

So count yourself lucky to know about, or be able to find, this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my
Dell
Dimension
4100 crashed and displayed the following error message:
"There
is
a
problem
with a system file. Windows may not be able to run
correctly.
You
may
be
able to fix it using System Restore. Otherwise reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points
during
the
preceding 48 hours to no avail. When I went into safe mode
to
run
scandisk,
I noticed that programs that do not normally run in safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed two
complete
virus
scans using AVG and online Trendmicro House Call, but no
viruses
were
found.
I update AVG manually daily. I run SpywareBlaster and scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates before each
scan.

When rebooting after another crash later yesterday I received
the
error
message "Drive C is running in compatibility mode due to
missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe
mode;
I
get
the
error message "Error Loading OS." I tried to reinstall WinME
using
the
Dell-supplied CD, but after successfully booting from the CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an hour on the phone,
the
technician
was unable to help me. She said that she would have another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas
would
be
most
appreciated. I'm almost ready to purchase a new computer.
:-(

Herman