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Strange non-printing problem



 
 
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  #1  
Old December 20th 04, 01:55 AM
John Earle
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Default Strange non-printing problem

I am running MS Office 2000 and Outlook Express 5 under Win 98 with an Epson
colour inkjet printer. When I try to print from Outlook Express or Word, the
printer pushes through the correct number of pieces of paper but they are all
blank. However, MS Publisher documents all print correctly showing that
there is no problem with the printer. The ink cartridges are almost new.

I have deleted and reinstalled the printer driver from the original Epson
CD. Any ideas as to what else I could do?

John E
  #2  
Old December 20th 04, 04:49 AM
glee
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Default

See if this helps with Outlook Express -
Print Preview Is Blank and You Cannot Print Pages from Internet Explorer:
http://support.microsoft.com/?kbid=312446

Also have a look he
http://www.5starsupport.com/info/out...m#html-message
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"John Earle" wrote in message
...
I am running MS Office 2000 and Outlook Express 5 under Win 98 with an Epson
colour inkjet printer. When I try to print from Outlook Express or Word, the
printer pushes through the correct number of pieces of paper but they are all
blank. However, MS Publisher documents all print correctly showing that
there is no problem with the printer. The ink cartridges are almost new.

I have deleted and reinstalled the printer driver from the original Epson
CD. Any ideas as to what else I could do?

John E


  #3  
Old December 21st 04, 05:07 PM
John Earle
external usenet poster
 
Posts: n/a
Default

Thank you for the response - most helpful.

JE

"glee" wrote:

See if this helps with Outlook Express -
Print Preview Is Blank and You Cannot Print Pages from Internet Explorer:
http://support.microsoft.com/?kbid=312446

Also have a look he
http://www.5starsupport.com/info/out...m#html-message
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"John Earle" wrote in message
...
I am running MS Office 2000 and Outlook Express 5 under Win 98 with an Epson
colour inkjet printer. When I try to print from Outlook Express or Word, the
printer pushes through the correct number of pieces of paper but they are all
blank. However, MS Publisher documents all print correctly showing that
there is no problem with the printer. The ink cartridges are almost new.

I have deleted and reinstalled the printer driver from the original Epson
CD. Any ideas as to what else I could do?

John E



 




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