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hp 5200C scanjet and Dell Desktop
I have a Dell Dimension xpst450 - (1999). Added memory 2 years ago. I am using McAfee
vs and firewall. I use ad-aware and Spy-bot. When I boot it takes a long time (primarily because of McAfee), but my resources are 88% free. My HP 5200C Scanner is not working right. I had it plugged into a Belkin hub. I now have it plugged into the computer (usb). I re-installed it 5 times yesterday. I disable McAfee before I try to use it. When I do the 'test scanner' - it passes. But when I try to scan , the box comes up on the screen , I pick my location, and press 'scan' - It starts to make its high pitched noises (normal) then it stops. When I so a ctrl-alt-delete it says hp scanner (not responding) and I have to end task. I renamed Twain_32 to Twain_32old. I updated drivers. I checked out my usb. I disconnected all usb peripherals. I removed VID_03F0&PID_0401. I have Windows 98se and IE 6 with up to date WINDOWS UPDATES. What can be stopping this scanner from working? |
#3
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"CdLSRN" wrote in message ... I have a Dell Dimension xpst450 - (1999). Added memory 2 years ago. I am using McAfee vs and firewall. I use ad-aware and Spy-bot. When I boot it takes a long time (primarily because of McAfee), but my resources are 88% free. My HP 5200C Scanner is not working right. I had it plugged into a Belkin hub. I now have it plugged into the computer (usb). I re-installed it 5 times yesterday. I disable McAfee before I try to use it. When I do the 'test scanner' - it passes. But when I try to scan , the box comes up on the screen , I pick my location, and press 'scan' - It starts to make its high pitched noises (normal) then it stops. When I so a ctrl-alt-delete it says hp scanner (not responding) and I have to end task. I renamed Twain_32 to Twain_32old. I updated drivers. I checked out my usb. I disconnected all usb peripherals. I removed VID_03F0&PID_0401. I have Windows 98se and IE 6 with up to date WINDOWS UPDATES. What can be stopping this scanner from working? I had a problem with an HP scanner and found when I looked in SettingsControl PanelScanners and Cameras I had three entries for the scanner. Removed two of them and it has been working fine ever since. Have you looked there? Charlie |
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