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Thread Tools | Display Modes |
#1
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Changing the video display
A friend of mine had her resolution set at 800x600. She installed a new tax
program and was having trouble so she uninstalled the tax program. Now she can't get her display back to 800x600. When she tries she clicks apply then ok. Then she is told to restart her computer. She does this and the display hasn't changed. I haven't had Windows 98 for a while and am having a hard time helping her. Any help would be appreciated. Thanks! |
#2
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Changing the video display
What is the resolution currently set at? In Device Manager, what is the
name of the driver for the video display adapter? Firstly, try reducing the number of colours before changing the resolution. If that doesn't work, try removing and then re-installing the video display adapter driver. Make sure the driver you select to re-installing is an exact match for the display adapter card in the system.. -- Jeff Richards MS MVP (Windows - Shell/User) "Valerie" wrote in message ... A friend of mine had her resolution set at 800x600. She installed a new tax program and was having trouble so she uninstalled the tax program. Now she can't get her display back to 800x600. When she tries she clicks apply then ok. Then she is told to restart her computer. She does this and the display hasn't changed. I haven't had Windows 98 for a while and am having a hard time helping her. Any help would be appreciated. Thanks! |
#3
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Changing the video display
It sounds like the video display adapter driver got clobbered. If this is a
real recent problem, the easy way to fix it might be to restore a copy of the registry (instructions below). If it is not too recent, see the instructions about installing the display driver. If this problem is less than five days old, restore a copy of the registry that predates the onset of the problem and see if that helps. The five-day limit assumes that the computer is booted every day. If it is not booted every day, you may have an old enough registry backup that you can use even though more than five days have elapsed. Note that any registry changes made after the date of the restored registry will be lost. On the Start Menu, select Shut Down and Restart in MSDOS Mode. At the Windows prompt, type: scanreg /restore and hit enter. Once the registry restore screen appears, select the date of the registry that you wish to restore by highlighting it and then click enter. If you see a registry named: Rbbad.cab, that is a copy of the registry that has already been replaced. =========================================== When the correct screen resolution (screen area) or the right number of colors are not available choices in display properties, settings tab, then it is a good bet you do not have the right driver installed for your display adapter. The display adapter in your PC is either a video card or a display chipset on the motherboard. If you received a CD or floppy disks with drivers along with your PC, see if they contain a display adapter driver and install it using: control panel, system, device manager, display adapter. If you know what display adapter your PC has but you have no disks, use www.google.com to track down the correct driver on the internet. If you do not know what display adapter your PC uses, you can go to a MS-DOS prompt and type: Debug and hit enter. The screen will display a flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also work) and hit enter. The name and possibly model of your display adapter should appear on the right hand side of the screen. To quit Debug, type Q and hit enter. If Debug is not helpful, you can try this program: Aida32 available from: http://www.aumha.org/free.htm Your final option is to remove the computer case, look at where the monitor plugs into the back of the case and then check that location inside the case. If there is a card there, you have a video card and if there is a cable connected to the motherboard it is on board graphics. Write down any information displayed on either the card or the chipset on the motherboard. Then use www.google.com to search for the information. Do not include all the data you found in one search message--search on each piece individually. If you include all the information at once, you might not get a hit. I have found that a video card will generally have to be removed in order to see the information. Be careful of static electricity as it can fry components. Before touching anything in the computer case (the cord is unplugged, right?), ground yourself to the case by touching it. Don't work on carpeting since shuffling your feet on it can generate static electricity after you grounded yourself. Remove the one screw that holds the card in place and using a rocking motion (left to right and back), pull the card straight out. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Valerie" wrote in message ... A friend of mine had her resolution set at 800x600. She installed a new tax program and was having trouble so she uninstalled the tax program. Now she can't get her display back to 800x600. When she tries she clicks apply then ok. Then she is told to restart her computer. She does this and the display hasn't changed. I haven't had Windows 98 for a while and am having a hard time helping her. Any help would be appreciated. Thanks! |
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