Office 2000 in Win98SE

Hello,

I've run Office 2000 succesfully for several years in Win98SE, but
suddenly it won't start anymore in the user profiles. It will still run
in the default user (? when I press cancel instead of choosing a user
profile at start up). I haven't installed anything new, except perhaps
an auto update of Mozilla Firefox. Different office applications give me
different error messages:

Microsoft Outlook:
This application must be installed to run. Please run Setup from the
location where you originally installed the application.

Word:
The Windows Installer failed to install the program associated with this
file. Please contact your system administrator.

I have resinstalled Win98SE and Office 2000 from the location where it
was originally installed, but it won't help. Is there a way to manually
repair the registry? Which line should I look for/fix? Which registries
could I compare? The only option I can think of is creating new user
profiles, but that would require a lot of work.

Any help would be much appreciated.

Find and delete NORMAL.DOT file. (If more than one, delete them all.) If
that doesn't help, you need to repost this to an Office newsgroup. This
newsgroup is dedicated to problems with setting up Windows 98, nothing else.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Rouke" wrote in message
...
Hello,

I've run Office 2000 succesfully for several years in Win98SE, but
suddenly it won't start anymore in the user profiles. It will still run in
the default user (? when I press cancel instead of choosing a user profile
at start up). I haven't installed anything new, except perhaps an auto
update of Mozilla Firefox. Different office applications give me different
error messages:

Microsoft Outlook:
This application must be installed to run. Please run Setup from the
location where you originally installed the application.

Word:
The Windows Installer failed to install the program associated with this
file. Please contact your system administrator.

I have resinstalled Win98SE and Office 2000 from the location where it was
originally installed, but it won't help. Is there a way to manually repair
the registry? Which line should I look for/fix? Which registries could I
compare? The only option I can think of is creating new user profiles, but
that would require a lot of work.

Any help would be much appreciated.

I suggest you take your question to an Office group or forum, where you may get a
better answer.

See if anything here helps:

You receive a "This application must be installed to run" error message when you
start Office 2000 programs because of missing subkey information
http://support.microsoft.com/kb/298829/en-us

You receive installation-related error messages when you start Office 2000 programs
if User Profiles are enabled and the Start menu is shared
http://support.microsoft.com/kb/238387/en-us

An "Application must be installed" error message occurs when you start an Office
programs
http://support.microsoft.com/kb/302846/en-us

--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/
http://dts-l.org/goodpost.htm


"Rouke" wrote in message
...
Hello,

I've run Office 2000 succesfully for several years in Win98SE, but suddenly it
won't start anymore in the user profiles. It will still run in the default user (?
when I press cancel instead of choosing a user profile at start up). I haven't
installed anything new, except perhaps an auto update of Mozilla Firefox.
Different office applications give me different error messages:

Microsoft Outlook:
This application must be installed to run. Please run Setup from the location
where you originally installed the application.

Word:
The Windows Installer failed to install the program associated with this file.
Please contact your system administrator.

I have resinstalled Win98SE and Office 2000 from the location where it was
originally installed, but it won't help. Is there a way to manually repair the
registry? Which line should I look for/fix? Which registries could I compare? The
only option I can think of is creating new user profiles, but that would require a
lot of work.

Any help would be much appreciated.