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#1
October 9th 04, 12:21 PM
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Updates
I am trying to help a friend get her PC running properly
again... part of which is to use windows update. It seems that it is unable to complete an update (when rebooting) as it can not find a particular file to update - or so it says on the DOS screen when booting. Does anyone have any ideas how I can find out what file this is? Or maybe how to clear or uninstall that update? Many Thanks Gary 
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#2
October 11th 04, 10:19 PM
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It seems that it is unable to complete an update (when
rebooting) as it can not find a particular file to update - or so it says on the DOS screen when booting. Which file is it reporting to be missing ? Try temporarily disabling the antivirus program installed prior to accessing WU. Also, have a look at this MSKB article : http://support.microsoft.com/?kbid=319585 Do all of the steps for Win ME . NOTE: The Windows Update software controls are in the WINDOWS\System folder. Also, navigate to the WINDOWS\Downloaded Program Files folder, right click UpdateClass, and choose Remove. MowGreen [MVP] =============== *-343-* FDNY Never Forgotten =============== Gary wrote: I am trying to help a friend get her PC running properly again... part of which is to use windows update. It seems that it is unable to complete an update (when rebooting) as it can not find a particular file to update - or so it says on the DOS screen when booting. Does anyone have any ideas how I can find out what file this is? Or maybe how to clear or uninstall that update? Many Thanks Gary
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#3
October 13th 04, 07:35 PM
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Thank you Mow.
I'm very thankfull for your help. Gary
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#4
October 15th 04, 09:17 PM
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You're welcome, Gary. Did it resolve the issue ?
MowGreen [MVP] =============== *-343-* FDNY Never Forgotten =============== Gary wrote: Thank you Mow. I'm very thankfull for your help. Gary
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