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#1
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CANNOT ACCESS MY DESKTOP
WHEN I TURN ON MY COMPUTER, IT ASKS ME TO OPEN WITH 6
DIFFERENT OPTIONS. WHEN I TRY THE SAFE MODE, IT CUTS MY COMPUTER OFF. PLEASE HELP BECAUSE I HAVE NO CLUE AS TO WHAT IS WRONG. PLEASE HURRY WITH YOUR RESPONSE. |
#2
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CANNOT ACCESS MY DESKTOP
I presume you also cannot boot to Normal Mode. So, here is a thing to
try... Explorer & IE are basically one & the same. Therefore, may as well try this write-up, originally from a Gateway WEB site, which is a temporary reversion to an earlier version of IE... ONE THING: Do nothing more than stated here using Winfile, because, if you move a file with it, you will lose that file's LFN (Long File Name) in the destination. Desktop Icons and Taskbar Are Missing Affected Products: Software, System CDs Affected Operating Systems: Windows® 98 , Windows® 98 SE, Windows® Me ISSUE: After starting Microsoft® Windows® 98 or Windows Me, the taskbar is missing and there are no icons. When starting Windows, the taskbar may flash on for a brief second and then disappear. The only display visible is the background wallpaper and the mouse cursor. Pressing CTRL+ALT+DELETE brings up the Close Program dialog box, but selecting End Task on the items on the list may not have an effect. When the computer is started into Safe mode, the issue still occurs. Running Scanreg /Restore does not resolve the issue. There have been several reports that the issue occurred when restarting the computer after receiving a dialog box that displays "Virus/spyware found. Do you wish to remove?" or "Do you want to install Spyware Monitor?" The dialog box only has Yes or No selections, and selecting either can cause the issue. There is no X to close the dialog box, however pressing CTRL+ALT+DELETE to bring up the Close Program dialog box lists a "Remove found spyware?" entry, which can be end tasked. (1) Press CTRL+ALT+DELETE, & click Shut Down. (2) After the computer has been shut down, turn on the computer. Hold CTRL as you boot for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (3) At the Microsoft Windows Startup Menu, use the ARROW keys to select "Command Prompt Only", and then press the ENTER key. (4) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (3) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Explorer.exe". This is typically the third line in the file. (4) Edit the "Shell=Explorer.exe" line by deleting the "Explorer.exe" text and replacing it with "Winfile.exe". The line should list the following: Shell=Winfile.exe (5) To save the changes, press the ALT+F keys. (6) A menu displays in the upper left corner of the screen. Press the X key to exit. (7) Press ENTER to save the changes and return to the command prompt. (TAB would move you to the next button.) (8) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys. Once Windows has restarted, it starts into the Windows File Manager (Winfile.exe). (9) In the File Manager window, double-click "progra~1" in the left hand window to open the Program Files folder. (10) Double-click "intern~1" in the left hand window to open the Internet Explorer folder. (11) Double-click "setup" in the left hand window to open the Setup folder. (12) In the File Manager window, double-click "Setup.exe" in the right hand window to launch Internet Explorer setup. NOTE: If the setup folder is not available, Internet Explorer has not been updated and a previous version of Internet Explorer cannot be restored. You cannot use this method. Close "Winfile", shut down, & post back, or try the URL at the very bottom of this post, which is an over-install of IE. (13) In the Internet Explorer 6 and Internet Tools Setup window, click OK. (14) In the Setup Message dialog box, click Yes to restore the previous version of Internet Explorer. (15) Internet Explorer setup removes components. (16) In the Internet Explorer 6 and Internet Tools - Restart Windows dialog box, click Restart Windows. When the computer is restarting, hold CTRL for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (17) At the Microsoft Windows Startup Menu, use the ARROW keys to select Command prompt only, and then press ENTER. (18) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (19) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Winfile.exe". This is typically the third line in the file. (20) Edit the "Shell=Winfile.exe" line by deleting the "Winfile.exe" text and replacing it with "Explorer.exe". The line should list the following: Shell=Explorer.exe (21) To save the changes, press the ALT+F keys. (22) A menu displays in the upper left corner of the screen. Press the X key to exit. (23) Press ENTER to save the changes and return to the command prompt. (TAB would move you to the next button.) (24) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys (25) Windows starts to a blue screen, but will still be accessing the hard drive for a period of time. When finished, Windows is on the desktop with icons, but an older version of Internet Explorer is installed. You should update your antivirus software, and then perform Windows Update to install a new version of Internet Explorer again. ....snip http://support.microsoft.com/default.aspx?scid=kb;[LN];249191 Blank Desktop or Illegal Operations Error Message After You Install Internet Explorer. This is a temporary reversion to an earlier IE, IF that option is present. http://support.microsoft.com/?kbid=293174 Over-Install IE in Progman. This is an over-install of IE. I have a detailed write-up for it, if you want. -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "BAM" wrote in message ... | WHEN I TURN ON MY COMPUTER, IT ASKS ME TO OPEN WITH 6 | DIFFERENT OPTIONS. WHEN I TRY THE SAFE MODE, IT CUTS MY | COMPUTER OFF. PLEASE HELP BECAUSE I HAVE NO CLUE AS TO | WHAT IS WRONG. | PLEASE HURRY WITH YOUR RESPONSE. |
#3
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CANNOT ACCESS MY DESKTOP
On Thu, 10 Jun 2004 19:11:06 -0700, "BAM"
wrote: WHEN I TURN ON MY COMPUTER, IT ASKS ME TO OPEN WITH 6 DIFFERENT OPTIONS. WHEN I TRY THE SAFE MODE, IT CUTS MY COMPUTER OFF. PLEASE HELP BECAUSE I HAVE NO CLUE AS TO WHAT IS WRONG. PLEASE HURRY WITH YOUR RESPONSE. If this happened within the last 5 days try restoring a previous registry backup. From the boot menu select Command Prompt Only. Now enter Scanreg /restore The CAB files you see are registry backups, choose one from before the problem started. Any Windows type installs or changes since that date will need to be made again. If no help you can repeat the process and restore the current files. Windows backs up the registry and some system files once each day if it is started and keeps 5 by default. Regards, Bill Watt Computer Help and Information http://home.epix.net/~bwatt/ |
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