Computer Hangs On Verifyinf DMI Pool Data

I've been tackling this problem for a while now and I'm completely out of
ideas.

I know this is hardware related for sure, because when I turn on my
computer, it does the memory test fine, detects all the drives fine...but,
when I reach 'Verifying DMI Pool Data' it just stops. There is no drive
activity at all, and I've left the thing on for a few hours at this point
hoping that something would happen, and it doesn't.

I've reset the BIOS a few times, even took the battery out for an hour or so
and tried it again, that didn't help. I've reset CMOS and the BIOS with the
setup program, nothing there. I've replaced every bit of hardware in this
computer with known good ones from another...hard drives, cdrom, ram. I even
went as far as swapping processors. (AMD k6). So far, that hasn't helped
either. I'm running out of ideas. If anyone can think of anything else please
let me know.

Also, I need to add that, I can't run any programs off of the floppy or the
cd to get into the boot sequence, because the computer stops right before it
reaches that point. I'm not trying to be mean here, but unless you have any
ideas other then boot disk related ones, please don't bother. I've been
through that a few too many times with other people trying to help me with
this.

Sorry...and thank

Jason

A few years ago, I picked up the information below from the Maxtor web site.
If you do not know about making changes in the BIOS, I would advise that you
get help.

DiamondMax : Tech Support : General Information Bulletin : 15007
--------------------------------------------------------------------------------
Subject: Troubleshooting System Hangs caused by a Computer's DMI Pool Data
Summary: Tips for resolving hangs generated via a system's DMI Pool Data
Document #: 15007

Disclaimer: This Document is provided as is without any warranty of any
kind, either expressed or implied. In no event will MAXTOR CORPORATION be
liable to you for any damages, including any loss of profit or savings,
arising out of the use or inability to use the information contained in this
document. Maxtor Corporation makes no representations or warranties with
respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose.

Overview:

The Desktop Management Interface (DMI) is a new method of managing computers
in an enterprise. The main component of DMI is the Management Information
Format Database, or MIFD (the DMI Pool Data). This database contains all the
information about the computing system and its components.

At times, some systems may experience hang conditions after partitioning,
formatting and initial bootup of a hard drive. The message, "Verifying DMI
Pool Data" appears and the system hangs. This condition may continue after
the drive has been removed.

! WARNING ! ALL SUGGESTIONS LISTED IN THIS INFORMATION BULLETIN ARE BIOS
RELATED. FOR A PERMANENT SOLUTION, MAXTOR RECOMMENDS THAT USERS CONSULT
THEIR SYSTEM OR MOTHERBOARD MANUFACTURER FOR BIOS UPGRADES.

Suggestions to Resolve the Condition:

Apply power to the computer.
Access the system BIOS.
Set the drive type as None or Not Installed.
Load BIOS Defaults
Load SETUP Defaults
Save the BIOS changes and reboot the PC to a System Boot Diskette.
Shut down the PC after the memory count is displayed.
Reconnect the power and interface cables to the hard drive.
Access the System BIOS.
Auto-Detect the hard drive. Ensure that the LBA Mode option is enabled.
Save the BIOS changes and boot the PC with a System Diskette.
Partition and format the hard drive via the operating system.
Reboot the system. On bootup, the screen should read:
Verifying DMI Pool Data
Update Successful
The system should continue booting normally.

Other Possible Solutions:

Apply power to the computer.
Access the System BIOS.
Disable both the Internal and External CPU Cache. These features are located
in either the "BIOS Features" or "Advanced Settings" options of the BIOS
Setup.
NOTE: Consult the System or Motherboard User's Manual for exact location of
the Internal and External CPU Cache settings.
Save the BIOS changes and reboot the PC to a System Boot Diskette. On
bootup, the screen should read:
Verifying DMI Pool Data
Update Successful
The system should continue booting normally.

After the system successfully boots, re-start the PC and access the system
BIOS.
Enable the External CPU Cache. This feature is located in the "BIOS
Features" or "Advanced Settings".
NOTE: Consult the System or Motherboard User's Manual for exact location of
the External CPU Cache setting.
! WARNING ! User's MUST re-enable this feature for optimal system
performance.
Save the BIOS changes and reboot the PC to a System Boot Diskette. On
bootup, the screen should read:
Verifying DMI Pool Data
Update Successful
The system should continue booting normally.

NOTE: If the aforementioned suggestions fail to resolve the issue, contact
the system or motherboard manufacturer to:

Remove the "Clear CMOS" Jumper and reset the system BIOS
Obtain a Flash BIOS Upgrade


--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"standing_guitar" wrote in
message ...
I've been tackling this problem for a while now and I'm completely out of
ideas.

I know this is hardware related for sure, because when I turn on my
computer, it does the memory test fine, detects all the drives fine...but,
when I reach 'Verifying DMI Pool Data' it just stops. There is no drive
activity at all, and I've left the thing on for a few hours at this point
hoping that something would happen, and it doesn't.

I've reset the BIOS a few times, even took the battery out for an hour or
so
and tried it again, that didn't help. I've reset CMOS and the BIOS with
the
setup program, nothing there. I've replaced every bit of hardware in this
computer with known good ones from another...hard drives, cdrom, ram. I
even
went as far as swapping processors. (AMD k6). So far, that hasn't helped
either. I'm running out of ideas. If anyone can think of anything else
please
let me know.

Also, I need to add that, I can't run any programs off of the floppy or
the
cd to get into the boot sequence, because the computer stops right before
it
reaches that point. I'm not trying to be mean here, but unless you have
any
ideas other then boot disk related ones, please don't bother. I've been
through that a few too many times with other people trying to help me with
this.

Sorry...and thank

Jason

Here is the Maxtor KB article Ron refers to:
http://tinyurl.com/dvmy
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"standing_guitar" wrote in message
...
I've been tackling this problem for a while now and I'm completely out of
ideas.

I know this is hardware related for sure, because when I turn on my
computer, it does the memory test fine, detects all the drives fine...but,
when I reach 'Verifying DMI Pool Data' it just stops. There is no drive
activity at all, and I've left the thing on for a few hours at this point
hoping that something would happen, and it doesn't.

I've reset the BIOS a few times, even took the battery out for an hour or so
and tried it again, that didn't help. I've reset CMOS and the BIOS with the
setup program, nothing there. I've replaced every bit of hardware in this
computer with known good ones from another...hard drives, cdrom, ram. I even
went as far as swapping processors. (AMD k6). So far, that hasn't helped
either. I'm running out of ideas. If anyone can think of anything else please
let me know.

Also, I need to add that, I can't run any programs off of the floppy or the
cd to get into the boot sequence, because the computer stops right before it
reaches that point. I'm not trying to be mean here, but unless you have any
ideas other then boot disk related ones, please don't bother. I've been
through that a few too many times with other people trying to help me with
this.

Sorry...and thank

Jason