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#1
June 17th 04, 06:14 AM
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scanner communication error
Regarding my scanner error message: status unavailable:
Thanks for replying...the printer/scanner is a Canon MP360. I have installed, removed, re-installed several times. From the beginning, the printer worked, the scanner gave me an error message "status unavailable". I am able to scan to the printer, but not to my computer. I have tried several different USB cables, perhaps there is a communication problem with my USB program??? But I do not know how to troubleshoot the status of the USB program in my computer. PLease Help!!! 
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#2
June 17th 04, 01:07 PM
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scanner communication error
General USB Troubleshooting in Windows 98, Windows 98 Second Edition, and
Windows Me General troubleshooting tips for Universal Serial Bus (USB) devices in Windows 98 and Windows 98 SE. http://support.microsoft.com/?kbid=263218 Other issues: http://www.colba.net/~hlebo49/usb.htm -- Henri Leboeuf Web page: http://www.colba.net/~hlebo49/index.htm === "Sarah" wrote in message ... Regarding my scanner error message: status unavailable: Thanks for replying...the printer/scanner is a Canon MP360. I have installed, removed, re-installed several times. From the beginning, the printer worked, the scanner gave me an error message "status unavailable". I am able to scan to the printer, but not to my computer. I have tried several different USB cables, perhaps there is a communication problem with my USB program??? But I do not know how to troubleshoot the status of the USB program in my computer. PLease Help!!!
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#3
June 17th 04, 05:07 PM
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scanner communication error
Sarah wrote in message ... Regarding my scanner error message: status unavailable: Thanks for replying...the printer/scanner is a Canon MP360. I have installed, removed, re-installed several times. From the beginning, the printer worked, the scanner gave me an error message "status unavailable". I am able to scan to the printer, but not to my computer. I have tried several different USB cables, perhaps there is a communication problem with my USB program??? But I do not know how to troubleshoot the status of the USB program in my computer. PLease Help!!! Canon Tech Support is probably your best bet http://www.usa.canon.com/html/conCpr...p?modelid=9526
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