Explorer Error Message

When I try to perform a file search in Windows Explorer I
receive the following error message: "Explorer has caused
an error in unknown. Explorer will now close."

Could this have anything to do with installing the IE 6.0
upgrade?

I cannot find anything relating to this in the Microsoft
Knowledge Base.

Has anyone else dealt with this particular problem?
Thanks for your help!

Annette

Annette,

Explorer errors in unknown are nearly always the result of having unwanted
malware on the system, often a parasite of some form.

This might be a good time to download yourself a copy of the free Ad-Aware 6.0
from Lavasoft (http://www.lavasoftusa.com/software/adaware/) and also SpyBot
Search & Destroy (http://www.safer-networking.org/) and use them to check your
system for other commercial parasites remembering that they are only as good
as when you last updated their reference files. I also use a program called
BHODemon (http://www.definitivesolutions.com/bhodemon.htm that checks for
unwanted Browser Help Objects and SpywareBlaster
(http://www.wilderssecurity.net/spywareblaster.html) which can help prevent
some parasites getting a grip on your PC.

Just is case the problem is due to a new version of the CoolWebSearch parasite
you might want to download and run the CWShredder which targets that specific
parasite. Unfortunately neither AdAware or SpyBot seem to be able as yet to
fully detect all the various versions of the CoolWebSearch parasite as it
keeps changing. For more details of the CoolWebSearch parasite see
http://www.spywareinfo.com/~merijn/cwschronicles.html.

CWShredder, merijn's removal tool, can be downloaded from either:
http://www.zerosrealm.com/downloads/CWShredder.zip
or
http://www.spywareinfo.com/~merijn/files/cwshredder.zip

Finally if you still continue to experience problems download a copy of
HijackThis from (http://www.spywareinfo.com/~merijn/downloads.html). Create a
folder called hijackthis on C: and copy the file you downloaded to that
folder. Close as many applications as you can including all instances of
Internet Explorer and then run hijackthis.exe and post back the log, provided
that it isn't too long, to this thread, otherwise to the HijackThis Forum at
http://www.spywareinfo.com/forums/ and hopefully this will enable someone to
identify the cause of your problem.
--?
Mike Maltby MS-MVP



Annette wrote:

When I try to perform a file search in Windows Explorer I
receive the following error message: "Explorer has caused
an error in unknown. Explorer will now close."

Could this have anything to do with installing the IE 6.0
upgrade?

I cannot find anything relating to this in the Microsoft
Knowledge Base.

Has anyone else dealt with this particular problem?
Thanks for your help!