Folder Appears at Start Up Everytime!

Hi , just installed Norton Internet Security 2005 it seems to work fine ,
slows it down a lot but it works. Had NAV2002 and Zone Alarm free before
along with Lavasoft and SpybotSearch and Destroy so I believe the computer
was clean of viruses and spyware. I uninstalled the old firewall and av
package installed NAV2005 all was OK.
The only problem is on Starting up windows I get an open folder on the
Desktop C:\Program Files\Common Files\Symantec Shared if I close it it goes
away but it all happens on reboot. I have checked msconfig and done a bit of
looking through the registry and win.ini etc .
Does anyone have any ideas ?
Uninstalling NAV2005 works but it all happens on reinstall?

Has NIS (or have you) checked in at LiveUpdate since installing?

Have you contact Symantec Support about the problem?

Are you certain NAV 2002 uninstalled cleanly?
http://service1.symantec.com/SUPPORT...01092114452606
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Chris UK wrote:
Hi , just installed Norton Internet Security 2005 it seems to work fine ,
slows it down a lot but it works. Had NAV2002 and Zone Alarm free before
along with Lavasoft and SpybotSearch and Destroy so I believe the computer
was clean of viruses and spyware. I uninstalled the old firewall and av
package installed NAV2005 all was OK.
The only problem is on Starting up windows I get an open folder on the
Desktop C:\Program Files\Common Files\Symantec Shared if I close it it
goes
away but it all happens on reboot. I have checked msconfig and done a bit
of
looking through the registry and win.ini etc .
Does anyone have any ideas ?
Uninstalling NAV2005 works but it all happens on reinstall?

Check in Msinfo32 for more information than Msconfig
Start-Run-msinfo32

If you cannot see anything in Msinfo32 then:

Click the + beside Software Environment to expand.
Click Startup Programs
Ctrl+A to Select All, Ctrl+C to Copy.
Paste that information in your message.

....Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.win98.gen_discussion, "Chris UK" Chris
wrote:

Hi , just installed Norton Internet Security 2005 it seems to work fine ,
slows it down a lot but it works. Had NAV2002 and Zone Alarm free before
along with Lavasoft and SpybotSearch and Destroy so I believe the computer
was clean of viruses and spyware. I uninstalled the old firewall and av
package installed NAV2005 all was OK.
The only problem is on Starting up windows I get an open folder on the
Desktop C:\Program Files\Common Files\Symantec Shared if I close it it goes
away but it all happens on reboot. I have checked msconfig and done a bit of
looking through the registry and win.ini etc .
Does anyone have any ideas ?
Uninstalling NAV2005 works but it all happens on reinstall?

go to symantec.com and download msav for your version. It cleans up all the
registry changes norton made.

http://service1.symantec.com/SUPPORT...&osv=&osv_lvl=


"Alan Edwards" wrote:

Check in Msinfo32 for more information than Msconfig
Start-Run-msinfo32

If you cannot see anything in Msinfo32 then:

Click the + beside Software Environment to expand.
Click Startup Programs
Ctrl+A to Select All, Ctrl+C to Copy.
Paste that information in your message.

....Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.win98.gen_discussion, "Chris UK" Chris
wrote:

Hi , just installed Norton Internet Security 2005 it seems to work fine ,
slows it down a lot but it works. Had NAV2002 and Zone Alarm free before
along with Lavasoft and SpybotSearch and Destroy so I believe the computer
was clean of viruses and spyware. I uninstalled the old firewall and av
package installed NAV2005 all was OK.
The only problem is on Starting up windows I get an open folder on the
Desktop C:\Program Files\Common Files\Symantec Shared if I close it it goes
away but it all happens on reboot. I have checked msconfig and done a bit of
looking through the registry and win.ini etc .
Does anyone have any ideas ?
Uninstalling NAV2005 works but it all happens on reinstall?

Hi thanks for the replies. Yes the old Norton AV ( version 2001 actually)
uninstalled with no halts or messages it was installed as part of System
Works 2001 theNorton Utilities section remain and work fine with my Win98se
OS.
If I need to I could try these clean up methods from Symantec , do I need to
? And would I have to uninstall 2005 version first ?
If I disable Symantec Core LC from the start up group the open folder at
start up goes . Not sure what this one does a quick search on the user groups
doesnr help they just say it is needed. On checking all functions of NAV
2005 seem to work with it disabled from the start up group!
MSinfo32 start up log pasted here.
TransparentW.exe Startup Group C:\Windows\Start
Menu\Programs\StartUp\TransparentW.exe
run Win.ini hpfsched
TClockEx Registry (Per-User Run) C:\PROGRAM FILES\TCLOCKEX\TCLOCKEX.EXE
Taskbar Display Controls Registry (Per-User Run) RunDLL
deskcp16.dll,QUICKRES_RUNDLLENTRY
pdfFactory Pro Dispatcher v1 Registry (Per-User
Run) C:\WINDOWS\SYSTEM\fppdis1a.exe
Cacheman Registry (Per-User Run) C:\PROGRAM FILES\CACHEMAN\Cacheman.exe
ScanRegistry Registry (Machine Run) c:\windows\scanregw.exe /autorun
SystemTray Registry (Machine Run) SysTray.Exe
DXM6Patch_981116 Registry (Machine Run) C:\WINDOWS\p_981116.exe /Q:A
LVComs Registry (Machine Run) c:\windows\SYSTEM\LVComS.exe
TaskMonitor Registry (Machine Run) c:\windows\taskmon.exe
TPP Auto Loader Registry (Machine Run) C:\WINDOWS\TPPALDR.EXE
pdfFactory Pro Dispatcher v1 Registry (Machine
Run) C:\WINDOWS\SYSTEM\fppdis1a.exe
LoadPowerProfile Registry (Machine Run) Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
WheelMouse Registry (Machine Run) C:\PROGRA~1\A4TECH\MOUSE\AMOUMAIN.EXE
HPDJ Taskbar Utility Registry (Machine Run) C:\WINDOWS\SYSTEM\hpztsb04.exe
InCD Registry (Machine Run) C:\Program Files\Ahead\InCD\InCD.exe
MNCN USB Registry (Machine Run) C:\WINDOWS\SYSTEM\ShellExt\mncntray.exe
IntelliType Registry (Machine Run) "C:\Program Files\Microsoft
Hardware\Keyboard\type32.exe"
NvCplDaemon Registry (Machine Run) RUNDLL32.EXE
c:\windows\SYSTEM\NvCpl.dll,NvStartup
ccApp Registry (Machine Run) "c:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
Symantec NetDriver Monitor Registry (Machine
Run) C:\PROGRA~1\SYMNETDR\SNDMON.EXE
Symantec Core LC Registry (Machine Run) C:\Program Files\Common
Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
devldr16.exe Registry (Machine Run) C:\WINDOWS\SYSTEM\devldr16.exe
LoadPowerProfile Registry (Machine Service) Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
ccEvtMgr Registry (Machine Service) "c:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe"
ccSetMgr Registry (Machine Service) "c:\Program Files\Common Files\Symantec
Shared\ccSetMgr.exe"
ISSVC Registry (Machine Service) "c:\Norton IS2005\ISSVC.exe"
SchedulingAgent Registry (Machine Service) mstask.exe
ccProxy Registry (Machine Service) c:\Program Files\Common Files\Symantec
Shared\ccProxy.exe
ScriptBlocking Registry (Machine Service) "C:\Program Files\Common
Files\Symantec Shared\Script Blocking\SBServ.exe" -reg




"Chris UK" wrote:

Hi , just installed Norton Internet Security 2005 it seems to work fine ,
slows it down a lot but it works. Had NAV2002 and Zone Alarm free before
along with Lavasoft and SpybotSearch and Destroy so I believe the computer
was clean of viruses and spyware. I uninstalled the old firewall and av
package installed NAV2005 all was OK.
The only problem is on Starting up windows I get an open folder on the
Desktop C:\Program Files\Common Files\Symantec Shared if I close it it goes
away but it all happens on reboot. I have checked msconfig and done a bit of
looking through the registry and win.ini etc .
Does anyone have any ideas ?
Uninstalling NAV2005 works but it all happens on reinstall?

Extra yes I updated NAV2005 with Live update immediately after installing

"Chris UK" wrote:

Hi , just installed Norton Internet Security 2005 it seems to work fine ,
slows it down a lot but it works. Had NAV2002 and Zone Alarm free before
along with Lavasoft and SpybotSearch and Destroy so I believe the computer
was clean of viruses and spyware. I uninstalled the old firewall and av
package installed NAV2005 all was OK.
The only problem is on Starting up windows I get an open folder on the
Desktop C:\Program Files\Common Files\Symantec Shared if I close it it goes
away but it all happens on reboot. I have checked msconfig and done a bit of
looking through the registry and win.ini etc .
Does anyone have any ideas ?
Uninstalling NAV2005 works but it all happens on reinstall?

In addition-
I have trawlled through the Symantec site for Help with no luck. Symantec
offer no telephone or email support here in the UK , well they do but you
have to pay for it.
Thinking I might return it for a refund and update to free firewall and AVG
antivirus free but I do like the anti spam and advert amd popup removal in
Nav2005 . But it does slow down the PC AMD1333 with 512Mb DDR mem with two
fast WD hard discs. Norton seems to have gone down hill recently and I see
they have swallowed up my HD utilities of choice Powerquest and updated their
buggy Ghost offering.

If I had Symantec products (which I wouldn't) then I would leave it
unchecked in Msconfig unless someone can tell you what it does.
I tried a couple of Startup sites and they didn't know what it did.

You could try the Symantec newsgroups for a definitive answer.

....Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.win98.gen_discussion, "Chris UK"
wrote:

Hi thanks for the replies. Yes the old Norton AV ( version 2001 actually)
uninstalled with no halts or messages it was installed as part of System
Works 2001 theNorton Utilities section remain and work fine with my Win98se
OS.
If I need to I could try these clean up methods from Symantec , do I need to
? And would I have to uninstall 2005 version first ?
If I disable Symantec Core LC from the start up group the open folder at
start up goes . Not sure what this one does a quick search on the user groups
doesnr help they just say it is needed. On checking all functions of NAV
2005 seem to work with it disabled from the start up group!
MSinfo32 start up log pasted here.

Symantec Core LC Registry (Machine Run) C:\Program Files\Common
Files\Symantec Shared\CCPD-LC\symlcsvc.exe start



"Chris UK" wrote:

Hi , just installed Norton Internet Security 2005 it seems to work fine ,
slows it down a lot but it works. Had NAV2002 and Zone Alarm free before
along with Lavasoft and SpybotSearch and Destroy so I believe the computer
was clean of viruses and spyware. I uninstalled the old firewall and av
package installed NAV2005 all was OK.
The only problem is on Starting up windows I get an open folder on the
Desktop C:\Program Files\Common Files\Symantec Shared if I close it it goes
away but it all happens on reboot. I have checked msconfig and done a bit of
looking through the registry and win.ini etc .
Does anyone have any ideas ?
Uninstalling NAV2005 works but it all happens on reinstall?

(1) A folder named "C:\Program" would do something like that. "C:\File"
is also forbidden. (Naturally, "C:\Program Files" is fine.)

I did test it myself. A folder named "C:\Program" opens a cute little
folder in the upper left of the Desktop, named "Program", at boot. When
you try to delete it in Explorer, you get a second warning after the
confirm of delete, saying something like "system settings (files?) may
be affected".

Delete any folder named "C:\Program". Reboot..

(2) Is the problem solved? If not, then...
| Symantec Core LC Registry (Machine Run) C:\Program Files\Common
| Files\Symantec Shared\CCPD-LC\symlcsvc.exe start

| ccProxy Registry (Machine Service) c:\Program Files\Common
Files\Symantec
| Shared\ccProxy.exe

Well, look at all those Symantec entries. See how some have quotes; but
two don't? Could well be you need quotes around one or both of those two
that don't have them. If the cure doesn't last, there may be more work
to do.

From...
http://www.pcmag.com/ 's StartupCop has "undo", and it is more than a
combination of "START, Run, MSInfo32, Software Environment, Startup
Programs" and "START, Run, MSConfig, Startup tab". It can even do a
permanent delete. You may create multiple "profiles" of Startup items.
....Quote of a StartupCop Help screen....
Registry (Machine Run) - Each value in the Registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run defines
a startup item. The value's data string is the command to be executed at
startup.
....EOF of same................................

So...
Open the Registry to...
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run
...., and get those quote into the lines, this way...

1. START; Run; Type "RegEdit" & Enter
2. Click the plus (+) signs in the left pane starting at
"HKEY_LOCAL_MACHINE" & ending at "CurrentVersion".
3. Finally, click the key "Run" in the left pane (not it's plus
sign, if any).
4. In the right pane...
a. R-Clk "Symantec Core LC Registry" and select "Modify".
b. Put quotes around all in Value Data, except the parameter
"start"...
"C:\Program Files\Common Files\Symantec
Shared\CCPD-LC\symlcsvc.exe" start
c. Do same for "ccProxy", starting at (a). (There is no parameter,
though.)...
"c:\Program Files\Common Files\Symantec Shared\ccProxy.exe"
d. Close RegEdit.

Delete any folder named "C:\Program", again. Reboot. Is all well?


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Chris UK" wrote in message
...
| Hi thanks for the replies. Yes the old Norton AV ( version 2001
actually)
| uninstalled with no halts or messages it was installed as part of
System
| Works 2001 theNorton Utilities section remain and work fine with my
Win98se
| OS.
| If I need to I could try these clean up methods from Symantec , do I
need to
| ? And would I have to uninstall 2005 version first ?
| If I disable Symantec Core LC from the start up group the open folder
at
| start up goes . Not sure what this one does a quick search on the user
groups
| doesnr help they just say it is needed. On checking all functions of
NAV
| 2005 seem to work with it disabled from the start up group!
| MSinfo32 start up log pasted here.
| TransparentW.exe Startup Group C:\Windows\Start
| Menu\Programs\StartUp\TransparentW.exe
| run Win.ini hpfsched
| TClockEx Registry (Per-User Run) C:\PROGRAM
FILES\TCLOCKEX\TCLOCKEX.EXE
| Taskbar Display Controls Registry (Per-User Run) RunDLL
| deskcp16.dll,QUICKRES_RUNDLLENTRY
| pdfFactory Pro Dispatcher v1 Registry (Per-User
| Run) C:\WINDOWS\SYSTEM\fppdis1a.exe
| Cacheman Registry (Per-User Run) C:\PROGRAM
FILES\CACHEMAN\Cacheman.exe
| ScanRegistry Registry (Machine Run) c:\windows\scanregw.exe /autorun
| SystemTray Registry (Machine Run) SysTray.Exe
| DXM6Patch_981116 Registry (Machine Run) C:\WINDOWS\p_981116.exe /Q:A
| LVComs Registry (Machine Run) c:\windows\SYSTEM\LVComS.exe
| TaskMonitor Registry (Machine Run) c:\windows\taskmon.exe
| TPP Auto Loader Registry (Machine Run) C:\WINDOWS\TPPALDR.EXE
| pdfFactory Pro Dispatcher v1 Registry (Machine
| Run) C:\WINDOWS\SYSTEM\fppdis1a.exe
| LoadPowerProfile Registry (Machine Run) Rundll32.exe
| powrprof.dll,LoadCurrentPwrScheme
| WheelMouse Registry (Machine Run)
C:\PROGRA~1\A4TECH\MOUSE\AMOUMAIN.EXE
| HPDJ Taskbar Utility Registry (Machine Run)
C:\WINDOWS\SYSTEM\hpztsb04.exe
| InCD Registry (Machine Run) C:\Program Files\Ahead\InCD\InCD.exe
| MNCN USB Registry (Machine Run)
C:\WINDOWS\SYSTEM\ShellExt\mncntray.exe
| IntelliType Registry (Machine Run) "C:\Program Files\Microsoft
| Hardware\Keyboard\type32.exe"
| NvCplDaemon Registry (Machine Run) RUNDLL32.EXE
| c:\windows\SYSTEM\NvCpl.dll,NvStartup
| ccApp Registry (Machine Run) "c:\Program Files\Common Files\Symantec
| Shared\ccApp.exe"
| Symantec NetDriver Monitor Registry (Machine
| Run) C:\PROGRA~1\SYMNETDR\SNDMON.EXE
| Symantec Core LC Registry (Machine Run) C:\Program Files\Common
| Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
| devldr16.exe Registry (Machine Run) C:\WINDOWS\SYSTEM\devldr16.exe
| LoadPowerProfile Registry (Machine Service) Rundll32.exe
| powrprof.dll,LoadCurrentPwrScheme
| ccEvtMgr Registry (Machine Service) "c:\Program Files\Common
Files\Symantec
| Shared\ccEvtMgr.exe"
| ccSetMgr Registry (Machine Service) "c:\Program Files\Common
Files\Symantec
| Shared\ccSetMgr.exe"
| ISSVC Registry (Machine Service) "c:\Norton IS2005\ISSVC.exe"
| SchedulingAgent Registry (Machine Service) mstask.exe
| ccProxy Registry (Machine Service) c:\Program Files\Common
Files\Symantec
| Shared\ccProxy.exe
| ScriptBlocking Registry (Machine Service) "C:\Program Files\Common
| Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
|
|
|
|
| "Chris UK" wrote:
|
| Hi , just installed Norton Internet Security 2005 it seems to work
fine ,
| slows it down a lot but it works. Had NAV2002 and Zone Alarm free
before
| along with Lavasoft and SpybotSearch and Destroy so I believe the
computer
| was clean of viruses and spyware. I uninstalled the old firewall and
av
| package installed NAV2005 all was OK.
| The only problem is on Starting up windows I get an open folder on
the
| Desktop C:\Program Files\Common Files\Symantec Shared if I close it
it goes
| away but it all happens on reboot. I have checked msconfig and done
a bit of
| looking through the registry and win.ini etc .
| Does anyone have any ideas ?
| Uninstalling NAV2005 works but it all happens on reinstall?
|

Many thanks all PCR especially I altered the reg files with the extra ""
marks and it all starts OK now . Eventually a link to email help on the
Symantec site it was so buried away I cant find it again!! I sent them a
request for help but you guys have solved it for me before they have even
contacted me in reply. Symantec seems to have lost its way since the good old
days of Norton and Dos!!

Question I will read up more the subject anyway but what does adding the
quote marks in the reg do is it a bit like rems or switches in dos?

Regards Chris UK