windows installer

installing new s-ware errors
'unable to access windows installer'
have been to ms help...tried both suggested
help options...regedit: 'hkey-local-machine-system-etc
has no listing of msi.
search for cmd option: 'no file/folder named cmd'
have downloaded newest version of installer...
'program already active' during installation.

anybody have any ideas, as the MS help and support
has, unsurprisingly, been totally useless.

this is for ME

I would recommend that you reinstall the latest version of the Windows
Installer. KB 324638 (see below) includes instructions as to how to install
v2.0 of the Windows Installer including a link from which you can download a
new copy.

MS KB 324638 - "OFFXP: "The MSIEXEC.EXE File Is Linked to a Missing Export
MSI.DLL:222" Error Message When You Try to Install, Update, or Remove a
Windows Installer-Based Program" (http://support.microsoft.com?kbid=324638).

Note that it is essential that you rename or delete all copies of msi.dll
before attempting to install the Windows Installer. The KB article explains
how to do this.
--
Mike Maltby MS-MVP



mark wrote:

installing new s-ware errors
'unable to access windows installer'
have been to ms help...tried both suggested
help options...regedit: 'hkey-local-machine-system-etc
has no listing of msi.
search for cmd option: 'no file/folder named cmd'
have downloaded newest version of installer...
'program already active' during installation.

anybody have any ideas, as the MS help and support
has, unsurprisingly, been totally useless.

this is for ME