Original PC CDs Missing

I am fixing my neighbor's HP PC and she cannot locate her orignal recover
CD. Luckily I was able to use an "old" Wind98 upgrade and formatted her hard
drive. My problem now is that I have tried to update the monitor driver so
that I can load up her PeoplePC Internet software but it won't load until I
change the display settings up to 800X600. The slider won't move. So the
only way I can figure on doing this is to update her driver and because I
don't have the original CD I am missing this file. HPD01020.ICM which is
supposed to be located in the cab folder of her CD, which is gone. I have
the driver on the PC, I just need this file to get it to load the driver.
I'm sure it is a license issue but how can I help her now? Anyone have any
ideas? I've contacted HP and will see what they say. 'Till then, I'm not
sure what to do. Thanks for any help. Thierry

Since it's an HP model, just post the model name/type etc. and I'm sure
someone will be able to point you to the correct video drivers for that
computer. You can also post a request on one of the three or four HP
newsgroups.


"Thierry Plouchart" wrote in message
...
I am fixing my neighbor's HP PC and she cannot locate her orignal recover
CD. Luckily I was able to use an "old" Wind98 upgrade and formatted her
hard drive. My problem now is that I have tried to update the monitor
driver so that I can load up her PeoplePC Internet software but it won't
load until I change the display settings up to 800X600. The slider won't
move. So the only way I can figure on doing this is to update her driver
and because I don't have the original CD I am missing this file.
HPD01020.ICM which is supposed to be located in the cab folder of her CD,
which is gone. I have the driver on the PC, I just need this file to get it
to load the driver. I'm sure it is a license issue but how can I help her
now? Anyone have any ideas? I've contacted HP and will see what they say.
'Till then, I'm not sure what to do. Thanks for any help. Thierry

What you probably actually need is the display driver (for the video card),
not the monitor driver. Go here and enter the product information and then
follow the links to the drivers for this computer.

http://www.hp.com/country/us/en/supp...isplay=support

PattyL


"Thierry Plouchart" wrote in message
...
I am fixing my neighbor's HP PC and she cannot locate her orignal recover
CD. Luckily I was able to use an "old" Wind98 upgrade and formatted her
hard drive. My problem now is that I have tried to update the monitor
driver so that I can load up her PeoplePC Internet software but it won't
load until I change the display settings up to 800X600. The slider won't
move. So the only way I can figure on doing this is to update her driver
and because I don't have the original CD I am missing this file.
HPD01020.ICM which is supposed to be located in the cab folder of her CD,
which is gone. I have the driver on the PC, I just need this file to get it
to load the driver. I'm sure it is a license issue but how can I help her
now? Anyone have any ideas? I've contacted HP and will see what they say.
'Till then, I'm not sure what to do. Thanks for any help. Thierry

ftp://aiedownload.intel.com/df-suppo...g/win9xe67.exe
Here is where the computer tech at HP sent me for the drivers (I think it
was for an Intel chipset driver) after explaining to her my dilemma and lo
and behold, it works great now. I still can't load the driver for the
display but it doesn't matter since I can change the display screen area
which means I can load her Internet CD now. Now I don't see a modem though
and there are a bunch of question marks in Device Manager next to the
communication ports. Oy Vay! I haven't got the software from the PeoplePC
yet (her Provider) so I will try to load it and see what happens. Hopefully
this will happen in the next couple of days. At least I'm learning
something! Anybody have an old computer they want to give me? Just kidding!!


"Thierry Plouchart" wrote in message
...
I am fixing my neighbor's HP PC and she cannot locate her orignal recover
CD. Luckily I was able to use an "old" Wind98 upgrade and formatted her
hard drive. My problem now is that I have tried to update the monitor
driver so that I can load up her PeoplePC Internet software but it won't
load until I change the display settings up to 800X600. The slider won't
move. So the only way I can figure on doing this is to update her driver
and because I don't have the original CD I am missing this file.
HPD01020.ICM which is supposed to be located in the cab folder of her CD,
which is gone. I have the driver on the PC, I just need this file to get it
to load the driver. I'm sure it is a license issue but how can I help her
now? Anyone have any ideas? I've contacted HP and will see what they say.
'Till then, I'm not sure what to do. Thanks for any help. Thierry

The model number is a Pavilion 6638 and the monitor is an M50. I already
have the drivers for it and (see my other post below) I have the display
working fine. Now I will need (probably) the modem driver. In the next day
or so I will find out after loading her Internet provider if it works.
Thanks

"darkrats" wrote in message
...
Since it's an HP model, just post the model name/type etc. and I'm sure
someone will be able to point you to the correct video drivers for that
computer. You can also post a request on one of the three or four HP
newsgroups.


"Thierry Plouchart" wrote in message
...
I am fixing my neighbor's HP PC and she cannot locate her orignal recover
CD. Luckily I was able to use an "old" Wind98 upgrade and formatted her
hard drive. My problem now is that I have tried to update the monitor
driver so that I can load up her PeoplePC Internet software but it won't
load until I change the display settings up to 800X600. The slider won't
move. So the only way I can figure on doing this is to update her driver
and because I don't have the original CD I am missing this file.
HPD01020.ICM which is supposed to be located in the cab folder of her CD,
which is gone. I have the driver on the PC, I just need this file to get
it to load the driver. I'm sure it is a license issue but how can I help
her now? Anyone have any ideas? I've contacted HP and will see what they
say. 'Till then, I'm not sure what to do. Thanks for any help. Thierry